How Zerodha's Nithin Kamath left a lasting impression on a customer
6 days, 7 hours ago

How Zerodha's Nithin Kamath left a lasting impression on a customer

India Today  

When compliance requirements compelled a customer to leave Zerodha, CEO Nithin Kamath's immediate action demonstrated how customer concerns drive strategic initiatives. Bengaluru-based product manager Sachin Jha was told to close his Zerodha account when his wife joined a global investment bank. Sachin Jha wrote in a post on LinkedIn, “I emailed Nithin Kamath that I have to delete my Zerodha account. “The response that followed gave me a $2B lesson in customer obsession Nithin’s team: Immediately acknowledged the gap, asked for my workplace to partner directly with compliance and shared their plan to bridge trust with institutions, I still closed my account, but “They won my trust for life.” Jha added.

History of this topic

'Close All Zerodha Accounts': The Message That Prompted CEO Nithin Kamath's Quick Response; Details Inside
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5 days, 2 hours ago
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1 week ago
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1 month, 2 weeks ago
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2 months, 1 week ago
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3 months ago
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4 months ago
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4 months ago
Zerodha's Nithin Kamath Explains Why He Prefers Silent Mode on His Phone
5 months ago
Zerodha investors made ₹50,000 crore profit in four years: Nithin Kamath
9 months, 2 weeks ago
Zerodha's Nithin Kamath: ‘In future, brokers will just process orders…’ says SEBI making markets ‘investor-friendly’
9 months, 3 weeks ago
Zerodha's Nikhil Kamath says '9 out of 10' company promoters regret this the most
10 months, 3 weeks ago
'Slowly Getting Back To Normal': Zerodha's Nithin Kamath In 1st Public Appearance Post-Stroke
10 months, 4 weeks ago
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1 year, 1 month ago
Zerodha CEO Nithin Kamath says Indian startups' success is because of ‘investors from…’
1 year, 1 month ago
WATCH: Zerodha CEO Nithin Kamath prank video goes viral, tests team’s resilience
1 year, 2 months ago
When Zerodha CEO Nithin Kamath staged a police raid to prank employees. Watch
1 year, 2 months ago
Zerodha CEO remembers ‘biggest cheerleader’ father: ‘First customer whenever we…’
1 year, 3 months ago
Zerodha faces multiple outages; CEO Nithin Kamath reveals reason behind tech issues
1 year, 3 months ago
Zerodha's Nikhil Kamath attends convocation as chief guest, calls it 'irony'
1 year, 5 months ago
From 60,000 customers to more than 1 crore: How did Nitin Kamath grow Zerodha
1 year, 6 months ago
Zerodha's Nithin Kamath on brother Nikhil's trading skills: I quickly realized…
1 year, 8 months ago
Zerodha's Nithin Kamath shares Morgan Stanley report, hails govt for Aadhaar, UPI
1 year, 9 months ago
‘Everyone A Target’: Zerodha CEO Nithin Kamath Warns After Friend Gets Scammed
1 year, 10 months ago
Zerodha CEO Nithin Kamath's friend got ‘scammed’ and lost money. Beware!
1 year, 10 months ago
Zerodha CEO Nithin Kamath shares lessons for Indians from SVB collapse
2 years ago
‘Startups globally have ignored this asset…’ says Zerodha founder, Nithin Kamath
2 years, 2 months ago
Zerodha’s Nithin Kamath shares data after ’some noise’ about hacking incidents
2 years, 7 months ago
Nithin Kamath: The anti-capitalist
3 years, 2 months ago
Zerodha’s Nithin Kamath clarifies on salary, says did not anticipate so ’much attention’
3 years, 10 months ago

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