Customers report basically new phones suddenly blocked from making calls
ABCPeter LeGras's phone was only a month old when it stopped being able to make calls, send texts or do much of anything at all. It is one of several 4G-compatible phone models that are being blocked from all mobile networks following the recent shutdown of Australia's 3G network, leaving untold numbers of Australians scrambling to replace recently bought devices. Just days ahead of the shutdown, Australia's media regulator ACMA finalised a new "direction" that meant telecom companies had to refuse service to all phones that relied on 3G for making emergency calls. "The Australian government's top priority in the 3G switch-off has been to protect public safety by ensuring that all mobile phones connected to mobile networks are able to call triple-0," Ms Rowland told the ABC in a statement. "The industry needs to be required to correct their messaging and stop telling customers with perfectly working phones they need to upgrade," says Mr Parker.
History of this topic
Farmers complain of poor connectivity after 3G network shutdown in WA
ABCWhat happens when 3G is switched off?
ABCAs the 3G shutdown looms, anxiety is growing over regional phone coverage
ABCTelstra delays 3G network shutdown until August amid concerns about access to emergency calls
ABCMore than a million older 4G mobile phones at risk of being blocked from making triple-0 calls in 3G shutdown
ABCAustralia's 3G network shutdown begins this Friday with Vodafone. Here's what you need to know
ABC3G networks are being switched off across Australia but some still rely solely on the service
ABCDiscover Related
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