More travel providers commit to transparent pricing for package holidays, ACM reports
1 year ago

More travel providers commit to transparent pricing for package holidays, ACM reports

NL Times  

The Authority for Consumers and Markets announced on Monday that five major travel providers now clearly display the final prices for package holidays. These providers either present a single final price that includes all unavoidable costs or clearly list mandatory costs separately beneath the price. The price, including all unavoidable additional costs, must be clear and visible at a glance,” ACM explained. It found that 11 of them did not correctly list mandatory additional costs, and frequently, package tours could not be booked at the initially shown price.

Travel Price Acm  reports  companies  unavoidable  price  transparent  providers  clear  travel  pricing  holidays  commit  shown  acm  costs  package  prices

History of this topic

Regulator reprimands holiday bidding site for hidden costs
2 weeks ago

Regulator reprimands holiday bidding site for hidden costs

NL Times  

Dutch regulator Authority for Consumers and Markets has mandated changes to Reizendeals.nl, requiring the travel auction site to provide clearer pricing information to consumers. To comply with consumer protection laws, Reizendeals.nl is now required to display the total price, including all mandatory charges, before consumers place final bids. ACM board member Manon Leijten emphasized the importance of transparency, stating, “Travel …

Consumer group warns holiday firms over hidden charges
9 months, 4 weeks ago

Consumer group warns holiday firms over hidden charges

Dutch News  

The Dutch consumer association Consumentenbond has warned Dutch operators it will take legal action if they continue to place “misleading adverts” for holidays on their websites. In other cases, airports were not named which could mean “you end up flying from Dusseldorf and return to Brussels,” spokeswoman Babs van der Staak told broadcaster NOS. “Then try and get home in …

Consumer group warns holiday firms over hidden charges
9 months, 4 weeks ago

Consumer group warns holiday firms over hidden charges

Dutch News  

The Dutch consumer association Consumentenbond has warned Dutch operators it will take legal action if they continue to place “misleading adverts” for holidays on their websites. In other cases, airports were not named which could mean “you end up flying from Dusseldorf and return to Brussels,” spokeswoman Babs van der Staak told broadcaster NOS. “Then try and get home in …

Holiday firms warned over pricing add-ons, incomplete info
1 year, 4 months ago

Holiday firms warned over pricing add-ons, incomplete info

Dutch News  

Package holiday firms that are active in the Netherlands have been given eight weeks to start displaying full prices on their websites by the Dutch consumer protection authority ACM. “We want to prevent consumers facing unexpected costs once they have reached the end of the booking process or even when they arrive at their destination,” ACM director Edwin van Houten …

Holiday firms warned over pricing add-ons, incomplete info
1 year, 4 months ago

Holiday firms warned over pricing add-ons, incomplete info

Dutch News  

Package holiday firms that are active in the Netherlands have been given eight weeks to start displaying full prices on their websites by the Dutch consumer protection authority ACM. “We want to prevent consumers facing unexpected costs once they have reached the end of the booking process or even when they arrive at their destination,” ACM director Edwin van Houten …

Travel agencies still too vague about prices for package holidays: ACM
1 year, 4 months ago

Travel agencies still too vague about prices for package holidays: ACM

NL Times  

Travel organizations are still too vague with their prices for package holidays, the Netherlands Authority for Consumers and Markets concluded after investigating the 12 most prominent providers of these holiday packages. We expect all parties to state their prices, including all mandatory costs, and that the offer can also be booked for the indicated price.” The ACM sent a letter …

Package holiday firms misleading consumers over refunds, investigation finds
3 years, 7 months ago

Package holiday firms misleading consumers over refunds, investigation finds

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. A Love Holidays agent said the consumer would not be reimbursed until it had recouped the money from its suppliers; …

Discover Related