How X Is Suing Its Way Out of Accountability
On July 19, Bloomberg News reported what many others have been saying for some time: Twitter was losing advertisers, in part because of its lax enforcement against hate speech. Quoted heavily in the story was Callum Hood, the head of research at the Center for Countering Digital Hate, a nonprofit that tracks hate speech on social platforms, whose work has highlighted several instances in which Twitter has allowed violent, hateful, or misleading content to remain on the platform. In the lawsuit, X alleges that the data CCDH used in its research was obtained using the login credentials from the European Climate Foundation, which had an account with the third-party social listening tool Brandwatch. “The Center for Countering Digital Hate’s research shows that hate and disinformation is spreading like wildfire on the platform under Musk’s ownership, and this lawsuit is a direct attempt to silence those efforts,” says Imran Ahmed, CEO of the CCDH. “Without that kind of access, it is really difficult for us to engage in the research necessary to better understand the scope and scale of the problem that we face, of how social media is affecting our daily life, and make it better.” In 2021, Meta blocked researchers at New York University’s Ad Observatory from collecting data about political ads and Covid-19 misinformation.
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