Mohali: Private hospital to cough up ₹25,000 for cheating patient
Hindustan TimesThe District Consumer Disputes Redressal Commission has penalised a Mohali-based private hospital for duping a cancer patient by overcharging for a surgical procedure. Instead of refunding the excess amount, the hospital was found to have manipulated its billing system to show the entire amount as surgical expenditure. He deposited ₹2,10,000, while an amount of ₹3,24,432 was credited in Max hospital’s account by the Central Government Health Scheme, totaling ₹5,34,435, despite the fact that the invoice was for an amount of ₹4,44,435. The District Consumer Forum held that the hospital’s action amounts to deficiency in service and unfair trade practice as it charged ₹90,000 in excess from the complainant while also making a false reference regarding the refund of the same. The forum directed Max Super Speciality hospital to pay ₹15,000 as compensation to the complainant for unfair trade practices.