For bailouts to work, BSNL needs the freedom to perform
Live MintIn a virtual town hall on July 28 last year – shortly after the union government announced a ₹1.64 lakh crore revival package for Bharat Sanchar Nigam Limited – its chairman and managing director called on all employees to “perform or perish". Calling for a network uptime of 98-99 % and faults to be cleared “within four hours", he also called for “vigorously increased" sales efforts to improve BSNL’s marketshare in all verticals. This is why there was much public consternation – even anger – when the government said in June it would be putting a further ₹89,047 crore of taxpayers’ money into BSNL, taking total taxpayer assistance for the struggling behemoth to over ₹3.2 lakh crore. Telecom minister Ashwini Vaishnaw, while announcing the third round of assistance to BSNL, had said it was doing so because BSNL would provide services “where others would not".