
Coronavirus: ‘Extraordinary’ flaw leaves NHS app unable to process tens of thousands of test results
The IndependentSign up for our free Health Check email to receive exclusive analysis on the week in health Get our free Health Check email Get our free Health Check email SIGN UP I would like to be emailed about offers, events and updates from The Independent. The results are meant to be used to enable the app to carry out contact tracing, the key purpose of the technology to help curb the spread of coronavirus infections Professor Stephen Reicher, a government adviser, said the “extraordinary” weakness pointed to “centralised privatised cronyism” which was undermining the test and trace system. Rebuild the system based on trusted local NHS and Public Health.” Jonathan Ashworth, Labour’s health spokesman, asked: “Have they really launched an app that doesn’t actually link to tests carried out by NHS hospital labs & PHE labs instead only including tests carried out via the outsourced lighthouse lab network? The app’s own account replied, saying: “If your test took place in a Public Health England lab or NHS hospital, or as part of national surveillance testing conducted by the Office for National Statistics, test results cannot currently be linked with the app whether they’re positive or negative.” While DHSC said the issue had been fixed on Saturday for those who receive a positive test result, it acknowledged there was still no way for people in England to log a negative result. “Here you’ll get a code in your test result notifications to enter into the app, whether your result is positive or negative.” Since Thursday’s launch, some people have complained of being unable to download the app, and that only positive results could be inputted if tests were booked outside the app.
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