8 years, 10 months ago

Uber tweaks its app in bid to appease drivers

Uber, whose San Francisco headquarters is shown, just made some tweaks to its ride-hailing app, perhaps intended to keep drivers from switching to competing services. Facing a high-profile labor lawsuit and backlash from drivers complaining about lower wages, Uber Technologies Inc. is changing parts of its ride-hailing app to appease those behind the wheel. The company will also begin offering drivers discounts if they need an Uber ride and allow customers nationwide to pay with Uber Instant Pay – allowing drivers to receive compensation immediately through a GoBank Uber Debit Card. The settlement is still awaiting approval by a judge, but could allow Uber drivers to begin soliciting tips – a practice that Lyft already allows. “It’s going to be a constant struggle for Uber to stay as competitive as possible while still allowing drivers to make enough money to get the kind of features they want.

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