Column: I hoped the DMV’s eLearning license renewal would be a snap. It wasn’t

For months, my advice to anyone renewing a California driver’s license has been direct and unwavering: Do not go to a DMV field office and struggle with the written tests, which have been littered with confusing and irrelevant questions. Read his other columns It’s “fantastic,” said Robert, a Studio City psychologist, who found eLearning “less stressful” than the traditional test because you’re at home and there are no “picky” or “vague” questions. It’s worth noting that DMV director Steve Gordon was a tech executive who left Silicon Valley five years ago on a mission to reform and modernize the notoriously backward, user-unfriendly agency. It would also help to clean up all the confusing clutter on the web pages and have a tab that says, simply, “If you’re 70 and older and want to use the eLearning course to renew your driver’s license, Estela Lopez, executive director of the L.A. Gore told me the DMV appreciates the feedback and is working on improvements, including a fix of the REAL ID glitch and “making our website language more clear.” OK, I’ll keep an eye on that.