Paytm's loss is Airtel's gain? Airtel Payments Bank sees spike in new customers
10 months, 2 weeks ago

Paytm's loss is Airtel's gain? Airtel Payments Bank sees spike in new customers

Hindustan Times  

Airtel Payments Bank has experienced a remarkable surge in new customers applying online for various services, including bank account openings and FASTags, over the past few days, according to its chief executive officer Anubrata Biswas, PTI reported. While Biswas did not explicitly confirm a direct correlation to users shifting from Paytm Payments Bank following the RBI's action on January 31, he acknowledged the substantial increase in digital product applications. Speaking about the performance and operational metrics of Airtel Payments Bank, Biswas said, "All our digital products, be it customers who have an account applying for fixed deposit, be it new customers applying online for bank account or customers applying for FASTag, all are 5-7 times the January rates. However, sources familiar with the matter suggest that there has only been a 10 per cent-15 per cent decline in transaction volumes handled via Paytm Payments Bank so far, reported Reuters.

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