Centre to frame rules within three months to implement Consumer Protection Act: Paswan
5 years, 7 months ago

Centre to frame rules within three months to implement Consumer Protection Act: Paswan

The Hindu  

The Centre will, within three months, frame rules and set up an authority to implement the newly enacted Consumer Protection Act, Food and Consumer Affairs Minister Ram Vilas Paswan said on August 13. Earlier this month, the Parliament approved ‘The Consumer Protection Bill 2019’, replacing the Consumer Protection Act, 1986. Highlighting the provisions of this law, Mr. Paswan termed the establishment of Central Consumer Protection Authority under this law as a “revolutionary” step, giving much needed teeth to this legislation. Expressing concern over pending cases in district, State and Central consumer forums, which will now be called as ‘commission’, Mr. Paswan said he would write to all states to fill vacancies in these foras and also provide good infrastructure as well as salaries.

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History of this topic

Government rolls out new consumer protection AI tools
Trending News
3 months, 1 week ago

Government rolls out new consumer protection AI tools

Live Mint  

New Delhi:Food and Consumer Affairs Minister Pralhad Joshi on Tuesday launched several initiatives to strengthen consumer protection, including artificial intelligence-enabled helpline and tools to detect deceptive marketing practices, while major e-commerce players pledged to enhance online shopping safety. Leading platforms, including Reliance Retail, Tata Sons and Zomato adopted a safety pledge as the government rolled out new consumer protection measures …

As tech evolves, so must our regulatory frameworks: Pralhad Joshi
3 months, 1 week ago

As tech evolves, so must our regulatory frameworks: Pralhad Joshi

Hindustan Times  

New Delhi The Union government enacted an amended Consumer Protection Act in 2019 to deal with newer challenges in a digitised, technologically evolving marketplace where traditional consumer safeguards no longer apply. In an interview with Zia Haq on the occasion of National Consumers’ Day, Union food and consumer affairs minister Pralhad Joshi answers key questions on consumer rights. Edited excerpts: …

Consumer protection authority pulls up 17 direct-selling firms for alleged violations
3 months, 2 weeks ago

Consumer protection authority pulls up 17 direct-selling firms for alleged violations

Live Mint  

New Delhi: The Central Consumer Protection Authority has issued notices to 17 direct-selling entities for allegedly violating the Consumer Protection Rules, 2021. The ministry said, “The 17 entities that have received notices for alleged non-compliance include Vihaan Direct Selling, a sub-franchise of QNet Group, Hong Kong; Triptales; Oriens Global Marketing; Zennesa Wellness; Orgolife Solutions; Oriflame India; Juncture Marketing, Wolte Marketing; …

Delay in online cab booking at Pune Airport allege passengers, demand action by RTO and CCPA
3 months, 3 weeks ago

Delay in online cab booking at Pune Airport allege passengers, demand action by RTO and CCPA

Hindustan Times  

Passengers arriving at Pune Airport from destinations across the country are complaining that online transport aggregators are manipulating them into booking costly rides despite affordable fares reflected in the apps used by them. A case in point is that of international badminton player Raj Singh who complained to the minister of civil aviation that he could not book a mini …

Now, consumer affairs ministry plans podcast to expose fraudulent practices
10 months, 3 weeks ago

Now, consumer affairs ministry plans podcast to expose fraudulent practices

Live Mint  

New Delhi: As part of the Union government’s drive to educate consumers about fraudulent practices, the consumer affairs ministry will launch a podcast that will help raise awareness about such malpractices, two people aware of the matter said. The key objective of the podcast is to reach out to every digitally literate consumer and educate them about their rights and …

Govt launches dedicated portal for consumer protection authority, digital courts
1 year ago

Govt launches dedicated portal for consumer protection authority, digital courts

Live Mint  

New Delhi: The government on Friday launched a dedicated portal for the Central Consumer Protection Authority on World Consumer Rights Day. CCPA, which reports to Ministry of Consumer Affairs, also launched e-court facility for State Consumer Disputes Redressal Commission in Chandigarh, Punjab, Haryana, Maharashtra and Delhi. The CCPA was established under the Consumer Protection Act 2019, to regulate matters relating …

Dedicated portal to be launched for consumer complaints on services
1 year ago

Dedicated portal to be launched for consumer complaints on services

Live Mint  

New Delhi: Consumers unhappy with the services they have purchased can now register their complaint on a dedicated online portal to be launched on Friday by the consumer affairs ministry for the Central Consumer Protection Authority, two persons aware of the matter said. “The portal will display all the final judgments issued against entities involved in misleading ads, violation of …

NLSIU: International Conference On 'New Facets on Consumer Protection Challenges and the Way Forward.' [November 19, 2022]
2 years, 6 months ago

NLSIU: International Conference On 'New Facets on Consumer Protection Challenges and the Way Forward.' [November 19, 2022]

Live Law  

The Chair for Consumer Law and Practice, National Law School of India University, Bengaluru invites papers for the International Conference on 'New Facets on Consumer Protection Challenges and the Way Forward.' About the Conference The International conference, scheduled for November 19, 2022, is being organised by CLAP-NLSIU in association with the Ministry of Consumer Affairs, Food and Public Distribution, GoI. …

Centre Issues Fresh Guidelines to Prevent Misleading Ads; Bans Surrogate Advertisements
2 years, 9 months ago

Centre Issues Fresh Guidelines to Prevent Misleading Ads; Bans Surrogate Advertisements

News 18  

The government on Friday came out with new guidelines to prevent misleading The new guidelines notified by the Consumer Affairs Ministry — that have come into force with immediate effect — also prohibit surrogate Announcing the guidelines, Consumer Affairs Secretary Rohit Kumar Singh said: “ “But to make it more explicit, clear and aware to the industry, the government has …

The Consumer Protection Act 2019 May Fortify Tobacco Control Regime
3 years, 3 months ago

The Consumer Protection Act 2019 May Fortify Tobacco Control Regime

Live Law  

The World Health Organisation reports that the tobacco epidemic is one of the biggest public health threats the world has ever faced. Efforts to control tobacco use in India were exhilarated by enacting Cigarettes and Other Tobacco Products Act in 2003 and ratification of the WHO Framework Convention on Tobacco Control in 2004. However, notification of the new Consumer Protection …

All Consumer Complaints Filed Before CPA 2019 Should Be Heard By Fora As Per Pecuniary Jurisdiction Under CPA 1986 : Supreme Court[Read Judgment]
4 years ago

All Consumer Complaints Filed Before CPA 2019 Should Be Heard By Fora As Per Pecuniary Jurisdiction Under CPA 1986 : Supreme Court[Read Judgment]

Live Law  

In a significant verdict, the Supreme Court on Tuesday held that consumer complaints filed before the coming into effect of the Consumer Protection Act 2019 should continue in the fora in which they were filed as per the pecuniary jurisdiction under the previous Consumer Protection Act of 1986.A bench comprising Justices DY Chandrachud and MR Shah set aside the directions. …

Consumer Protection (E-commerce) Rules 2020: A Step In The Right Direction?
4 years, 7 months ago

Consumer Protection (E-commerce) Rules 2020: A Step In The Right Direction?

Live Law  

The e-commerce industry was already booming but the pandemic has impacted its growth significantly. The Consumer Protection Rules, 2020 complement the Act with regards to the protection of consumers from unfair trade practices and other practices of e-commerce platforms. However, many established and prominent companies already follow this mechanism but the idea behind this rule is to make a uniform …

Central Govt. Establishes Central Consumer Protection Authority [Read Notifications]
4 years, 8 months ago

Central Govt. Establishes Central Consumer Protection Authority [Read Notifications]

Live Law  

The Central Government has established the Central Consumer Protection Authority with its headquarter at New Delhi, with effect from 24th July 2020. Central Consumer Protection Authority is a national level regulator dealing with matters relating to violation of rights of consumers, unfair trade practices and false or misleading The provisions related to the CCPA, which were not notified last week, …

New Consumer Protection Act Comes Into Force; Know What Are Consumer Rights, Offences & Penalties On Violation
4 years, 8 months ago

New Consumer Protection Act Comes Into Force; Know What Are Consumer Rights, Offences & Penalties On Violation

ABP News  

The right to be protected against the marketing of goods, products or services which are hazardous to life and property The right to be informed about the quality, quantity, potency, purity, standard and price of goods, products or services, as the case may be, so as to protect the consumer against unfair trade practices; The right to be assured, wherever …

Most Provisions Of Consumer Protection Act To Come Into Force On 20 July 2020 [Read Notification]
4 years, 8 months ago

Most Provisions Of Consumer Protection Act To Come Into Force On 20 July 2020 [Read Notification]

Live Law  

The Central Government has issued a notification by which it appoints the 20th day of July, 2020 as the date on which the many provisions of the Consumer Protection Act, 2019 shall come into force. As per these Rules, the Central Council which shall consist of the following members, not exceeding thirty-six, namely: — the Minister in-charge of Consumer Affairs …

No Proposal To Bring Advocates Under Consumer Protection Act 2019, Clarifies Union Minister
5 years ago

No Proposal To Bring Advocates Under Consumer Protection Act 2019, Clarifies Union Minister

Live Law  

There is no proposal to include Advocates under the Consumer Protection Act 2019, clarified Union Minister for Consumer Affairs Ram Vilas Paswan on Friday.The Minister stated in Twitter that there was no proposal to include legal services in the Consumer Protection Rules, or to change the definition of 'services' under the Consumer Protection Act 2019. There is no proposal to …

[Bringing Lawyers Under Consumer Protection Act] Legal Profession Not A Trade Or Commercial Activity: BCD Writes To Consumer Affairs Minister [Read Letter]
5 years ago

[Bringing Lawyers Under Consumer Protection Act] Legal Profession Not A Trade Or Commercial Activity: BCD Writes To Consumer Affairs Minister [Read Letter]

Live Law  

Objecting to the addition of legal services within the ambit of Consumer Protection Act, Bar Council of Delhi has written to the Union Minister of Consumer Affairs. The letter marked to Ram Vilas Paswan, Union Minister for Consumer Affairs states that lawyers being an integral part of the justice delivery system & cannot be included within the definition of "Services". …

E-commerce guidelines to be mandatory under consumer protection law: Paswan
5 years, 7 months ago

E-commerce guidelines to be mandatory under consumer protection law: Paswan

Live Mint  

New Delhi: To protect consumer interest, the government on Tuesday said the guidelines drafted for e-commerce firms will be made mandatory under the new Consumer Protection Act and stringent action against violators will be taken by a regulatory authority. "The draft guidelines on e-commerce will be made part of the rules under the new consumer protection law. "Consumer Affairs Secretary …

Celebrities in false ads may have to pay hefty penalties, face jail term
5 years, 7 months ago

Celebrities in false ads may have to pay hefty penalties, face jail term

New Indian Express  

NEW DELHI: The new Consumer Protection Bill, 2019 proposes a penalty for celebrities endorsing false or misleading The Bill was passed by the Rajya Sabha on Tuesday and was already approved by the Lok Sabha earlier. A Central Consumer Protection Authority will be set up to protect, promote and enforce consumer rights, under the Bill. The CCPA can impose a …

Liability For Misleading Advertisements, Celebrity Endorsements : Key Features Of Consumer Protection Bill Passed By Parliament [Read Bill]
5 years, 7 months ago

Liability For Misleading Advertisements, Celebrity Endorsements : Key Features Of Consumer Protection Bill Passed By Parliament [Read Bill]

Live Law  

The Rajya Sabha on Tuesday passed the Consumer Protection Bill 2019, which seeks to wholly replace the Consumer Protection Act 1986.The Lok Sabha had cleared the Bill unanimously on July 30. Also, the Bill contains key provisions dealing with class actions, product liability, misleading The highlights of the Bill are :- Central Consumer Protection Authority CCPA is a national level …

New Consumer Protection Bill must reflect the changing times
5 years, 9 months ago

New Consumer Protection Bill must reflect the changing times

Hindustan Times  

During the last days of his tenure as the union minister for consumer affairs in the previous Modi government, Ram Vilas Paswan had expressed regret that the much awaited Consumer Protection Bill, 2018, meant to replace the existing consumer protection law of 1986, could not be passed by both Houses of Parliament. The Bill, for example, does not address the …

Consumer Protection Bill 2018: State machinery to take on might of traders, manufacturers if they fleece customers
6 years, 3 months ago

Consumer Protection Bill 2018: State machinery to take on might of traders, manufacturers if they fleece customers

Firstpost  

The Narendra Modi government has therefore done well to junk the old Act and introduce a new Consumer Protection Bill, 2018 which received the approval of the Lok Sabha last week. The Narendra Modi government has therefore done well to junk the old Act and introduce a new Consumer Protection Bill, 2018 which received the imprimatur of the Lok Sabha …

Consumer Protection Bill 2018 passed in Lok Sabha: All you need to know about bill that protects your rights
6 years, 3 months ago

Consumer Protection Bill 2018 passed in Lok Sabha: All you need to know about bill that protects your rights

Firstpost  

Moving the Bill for its passage, Union Minister for Consumer Affairs Ramvilas Paswan said the Bill was non-controversial and was in the interest of the consumers. The Consumer Protection Bill 2018 was passed by the Lok Sabha on Thursday for strengthening the rights of consumers and providing a mechanism for redressal of their complaints. The Consumer Protection Bill 2018, which …

Lok Sabha Passes Consumer Protection Bill 2018 [Read Bill]
6 years, 3 months ago

Lok Sabha Passes Consumer Protection Bill 2018 [Read Bill]

Live Law  

The Lok Sabha today passed the Consumer Protection Bill 2018, which seeks to wholly replace the Consumer Protection Act 1986.Union Minister for consumer affairs Ram Vilas Paswan introduced the Bill.The Bill seeks to establish a national level regulator -Central Consumer Protection Authority- to deal with consumer complaints on a proactive measure. Also, the Bill contains key provisions dealing with class …

The Hindu Explains: Consumer Protection Bill, 2018
6 years, 3 months ago

The Hindu Explains: Consumer Protection Bill, 2018

The Hindu  

In a discussion in the Rajya Sabha in December last, Vice-President M. Venkaiah Naidu narrated his experience with a spurious weight-loss One year later, the Bill was passed in the Lok Sabha on Thursday, December 20, 2018. The CCPA has the authority to direct the removal of a misleading As for Vice-President Mr. Naidu's experience, under the new law he …

All you need know – The Consumers Protection Bill, 2018
6 years, 10 months ago

All you need know – The Consumers Protection Bill, 2018

Op India  

Consumer rights are essential in an open market scenario, as fraudulence in the shape of misleading With this idea in mind, the incumbent government has proposed a new bill, titled- Consumers Protection Bill, 2018. The rights of the consumer under this Bill- In total six rights have been mentioned in this bill, these include but not restricted to – The …

Consumer Protection Bill 2018: Stepping Up Efforts to Resolve Consumer Disputes
7 years, 2 months ago

Consumer Protection Bill 2018: Stepping Up Efforts to Resolve Consumer Disputes

Live Law  

The Consumer Protection Bill of 2018 aims to streamline the consumer dispute redressal process by establishing a Central Consumer Protection Authority. The Authority will have the power to investigate and take action against misleading advertisements, unfair contracts, and defective products and services. It will also have the authority to impose penalties, including fines and imprisonment, for violations of consumer rights. …

Highlights Of Consumer Protection Bill-2018 [Read Bill]
7 years, 2 months ago

Highlights Of Consumer Protection Bill-2018 [Read Bill]

Live Law  

Although the working of the consumer dispute redressal agencies under the Consumer Protection Act of 1986 has served the purpose of the legislation to a considerable extent, the disposal of cases has not been fast due to various constraints. The main features of the Bill are as follows: Central Consumer Protection Authority With a view to fill the institutional void …

Cabinet clears new consumer protection bill; misleading ads, celebrities to be penalised
7 years, 3 months ago

Cabinet clears new consumer protection bill; misleading ads, celebrities to be penalised

Firstpost  

Celebrities endorsing misleading ads are also liable for fine and ban of up to three years. New Delhi:The Cabinet on Wednesday approved a new Consumer Protection Bill that seeks to establish an authority to safeguard consumers rights and has provisions for penalty and jail terms in case of adulteration and misleading ads by companies. According to sources, the Cabinet has …

Will the planned consumer protection law run amok with businesses and spoil the free-market spirit?
7 years, 5 months ago

Will the planned consumer protection law run amok with businesses and spoil the free-market spirit?

Firstpost  

Prime Minister Narender Modi has given dark hints of tough days ahead for marketing companies and in-house departments as well as to Authorities are a throwback to dictatorship regimes and envision powerful commissars strutting about wielding a stern stick. The extant consumer protection law is one with jurisdiction being carved out among district, state and national forums based on monetary …

Centre working on new consumer protection law to crackdown on misleading ads, promises Narendra Modi
7 years, 5 months ago

Centre working on new consumer protection law to crackdown on misleading ads, promises Narendra Modi

Firstpost  

The government is coming up with this new law, replacing the Consumer Protection Act 1986, which will incorporate the revised 2015 UN guidelines on consumer protection. New Delhi: Prime Minister Narendra Modi today said a new consumer protection law is on the anvil to crackdown on misleading ads and ensure that grievances are redressed in a time-bound and cost effective …

Consumer Protection; Bar Of Limitation Cannot Be Strictly Construed To The Disadvantage Of Consumer: SC [Read Judgment]
7 years, 11 months ago

Consumer Protection; Bar Of Limitation Cannot Be Strictly Construed To The Disadvantage Of Consumer: SC [Read Judgment]

Live Law  

In a significant judgment Supreme Court on Friday held that provision of limitation in the Consumer Protection Act cannot be strictly construed to disadvantage a consumer.As per Section 24A of the Consumer Protection Act.1986 the District Forum, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on …

Consumer Protection; Bar Of Limitation Cannot Be Strictly Construed To The Disadvantage Of Consumer: SC [Read Judgment]
7 years, 11 months ago

Consumer Protection; Bar Of Limitation Cannot Be Strictly Construed To The Disadvantage Of Consumer: SC [Read Judgment]

Live Law  

In a significant judgment Supreme Court on Friday held that provision of limitation in the Consumer Protection Act cannot be strictly construed to disadvantage a consumer.As per Section 24A of the Consumer Protection Act.1986 the District Forum, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on …

Consumer Protection Bill-2015 needs revision: IIM research
9 years, 6 months ago

Consumer Protection Bill-2015 needs revision: IIM research

India TV News  

Ahmedabad: As the Centre has placed the Consumer Protection Bill, 2015 in the Parliament to replace the three-decade-old consumer protection law, a research paper on the Bill by Indian Institute of Management-Ahmedabad stated that it needs a 'detailed revision'. In the research paper, professor Akhileshwar Pathak of IIM-A critically analysed the Consumer Protection Bill-2015, and suggested that it should be …

New Consumer Protection Bill gets cabinet nod
9 years, 8 months ago

New Consumer Protection Bill gets cabinet nod

Live Law  

The Cabinet yesterday approved a new Consumer Protection Bill, which seeks to replace the Consumer Protection Act, 1986, which has been amended thrice earlier- in 1991, 1993, 2002. The new Bill intends to set up a regulatory authority having the powers to recall products and initiate class action suit against defaulting companies, including e-tailers.“E-commerce has provided new. The new Bill …

Cabinet approves new Consumer Protection Bill that seeks to replace 29-year-old law
9 years, 8 months ago

Cabinet approves new Consumer Protection Bill that seeks to replace 29-year-old law

Firstpost  

The Cabinet on Wednesday approved a new Consumer Protection Bill 2015 that seeks to replace a 29-year-old law and proposes to set up a regulatory authority. New Delhi: The Cabinet on Wednesday approved a new Consumer Protection Bill 2015 that seeks to replace a 29-year-old law and proposes to set up a regulatory authority which will have powers to recall …

Big challenge to ensure consumer welfare with e-commerce, says Paswan
10 years, 5 months ago

Big challenge to ensure consumer welfare with e-commerce, says Paswan

Firstpost  

Paswan further said that though the government has largely not received complaints from e-commerce consumers, but the existing mechanism need to be strengthened to address their grievances. New Delhi: Amid rise in e-commerce activities in the country, Consumer Affairs Minister Ram Vilas Paswan today said there was need to strengthen consumer protection strategies for online consumers. E-commerce is also growing …

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