Hybrid work model catching on in India

With the world seemingly getting back to normal after the severe disruptions caused by the pandemic, most businesses are now asking their employees to get back to office, albeit with some offering flexibility of a hybrid working model. Consequently, businesses small to big are proactively looking to change their work environment and make it more flexible and resilient,” Harsh Lambah, Country Manager India, Vice President Sales – South Asia at IWG said. We believe the future of our work will be ‘hybrid’ on the back of technology which will be the game changer as well as the enabler,” Priyanka Anand, VP and Head – HR, Southeast Asia Oceania and India at Ericsson said. “We envision our employees will work at least 50% of their time in the office basis business and individuals needs to ensure a fair balance.” Likewise, Tech Mahindra said its employees continue to have the flexibility to work from anywhere and expects this trend of hybrid working to ramp up. Anil Chawla, Managing Director, Customer Engagement Solutions at Verint India, said that the pandemic has given options to contact centres as well as enterprises to continue with the model that is best suited for them to grow, along with retaining employees.