Extending Tenure Of EMIs And Reducing EMI Amount Without Consent, Chandigarh District Commission Holds HDFC Bank Liable
9 months, 1 week ago

Extending Tenure Of EMIs And Reducing EMI Amount Without Consent, Chandigarh District Commission Holds HDFC Bank Liable

Live Law  

The District Consumer Disputes Redressal Commission-II U.T. Chandigarh bench of Amrinder Singh Sidhu and B. M. Sharma held HDFC Bank liable for deficiency in services and unfair trade practices for extending the tenure of EMIs of loan availed by the Complainant and reducing the EMI amount without consent of the Complainant. The District Commission noted that the bank without seeking consent from the Complainant, unilaterally extended the tenure of the EMIs from 12 months to 24 months, and concurrently reduced the EMI amount from Rs. Despite the Complainant's repeated requests, communicated through emails, the bank did not rectify this discrepancy by rescheduling the EMIs back to the agreed amount of Rs. Accordingly, the District Commission directed the bank to rectify the loan account of the Complainant to adhere to the original terms as per his request.

Bank Loan Commission Complainant District Hdfc Bank Emi District Commission Emis Emi Amount  consent  emis  district  tenure  commission  liable  bank  complainant  extending  rs  rectify  reducing  7366  hdfc  emi  agreed  holds  loan

History of this topic

Chandigarh District Commission Holds HDFC Bank, Phoenix ARC Liable For Illegally Demanding Outstanding Balance For Unauthorized Credit Cards
8 months ago

Chandigarh District Commission Holds HDFC Bank, Phoenix ARC Liable For Illegally Demanding Outstanding Balance For Unauthorized Credit Cards

Live Law  

The District Consumer Disputes Redressal Commission-II U.T. Sharma held HDFC Bank and Phoenix ARC Private Limited liable for illegally demanding outstanding amount from the Complainant w.r.t. Observations by the District Commission: The District Commission noted that the Complainant neither used nor availed the credit card facilities from HDFC Bank and Phoenix ARC at any time. The District Commission noted that …

Consumer Cases Weekly Round-Up: 8th To 14th July 2024
8 months, 2 weeks ago

Consumer Cases Weekly Round-Up: 8th To 14th July 2024

Live Law  

Supreme Court 'People Don't Purchase High-End Luxurious Cars To Suffer Discomfort' : Supreme Court Holds Mercedes Benz Liable For Faults In Vehicles The Supreme Court on Tuesday upheld orders of the National Consumer Disputes Redressal Commission granting relief to two companies who had purchased cars from luxury car company Mercedes-Benz for the use of their directors. Chandigarh Failure To Settle …

Failure To Provide SMS Alerts For Unauthorized Transactions, NCDRC Holds HDFC Bank Liable
8 months, 2 weeks ago

Failure To Provide SMS Alerts For Unauthorized Transactions, NCDRC Holds HDFC Bank Liable

Live Law  

The National Consumer Disputes Redressal Commission bench comprising Dr Inderjit Singh held HDFC Bank liable for failure to resolve the Complainant's grievances pertaining to multiple unauthorized transactions. Aggrieved by the decision of the District Commission, the Bank filed an appeal before the State Consumer Disputes Redressal Commission, Assam. The Complainant also lodged an FIR on August 13, 2013, and informed …

Responsibility Of Bank To Prevent Unauthorized Transactions , Bangalore District Commission Holds SBI Liable
8 months, 4 weeks ago

Responsibility Of Bank To Prevent Unauthorized Transactions , Bangalore District Commission Holds SBI Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K and Rekha Sayannavar held State Bank of India liable for deficiency in services due to its failure to safeguard the FD account of a customer which resulted in unauthorized transactions amounting to Rs. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes …

Chandigarh: Revealing customer’s account info to 3rd party costs private bank dear
10 months, 3 weeks ago

Chandigarh: Revealing customer’s account info to 3rd party costs private bank dear

Hindustan Times  

Terming the bank’s behaviour “extremely negligent”, District Consumer Disputes Redressal Commission, Chandigarh, penalised a private bank for issuing an account statement of a Panchkula resident to a third party without an authorisation letter. Complainant Pardeep Kumar Jain, of Panchkula, filed a complaint against HDFC Bank’s regional corporate office, Chandigarh, through its regional head and its branch in Sector 17. He …

Chandigarh State Commission Holds Axis Bank Liable For Delay In Loan Disbursement, Failure To Produce Documents And Lack Of Communication
1 year ago

Chandigarh State Commission Holds Axis Bank Liable For Delay In Loan Disbursement, Failure To Produce Documents And Lack Of Communication

Live Law  

The State Consumer Disputes Redressal Commission, U.T. Chandigarh bench comprising Justice Raj Shekhar Attri and Mr Rajesh K. Arya held Axis Bank liable for deficiency in services in a housing loan case. Despite the bank's assertion of property non-identification, the State Commission found the bank's lack of communication and failure to produce essential documents suspicious. The District Commission dismissed the …

Chandigarh District Commission Holds Punjab State Federation Of Corporative Housing Building Society Liable For Unreasonable Delay, Unilateral Change In T&C
1 year, 1 month ago

Chandigarh District Commission Holds Punjab State Federation Of Corporative Housing Building Society Liable For Unreasonable Delay, Unilateral Change In T&C

Live Law  

The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising Pawanjit Singh, Surjeet Singh and Suresh Kumar Sardana held Punjab State Federation of Cooperative House Building Society Ltd. liable for deficiency in services and unfair trade practices for collecting money without the final sanction of the layout by the authorities and arbitrary delay in construction and the unilateral change in terms …

Documents Destroyed Due To Fire In Storage Area, Kolkata District Commission Holds IDBI Bank Liable
1 year, 1 month ago

Documents Destroyed Due To Fire In Storage Area, Kolkata District Commission Holds IDBI Bank Liable

Live Law  

The District Consumer Disputes Redressal Commission Kolkata Unit – II bench comprising Sukla Sengupta and Reyazuddin Khan held IDBI Bank liable of deficiency in services for its failure to take utmost care of security and safety of the original documents stored in its storage facility which resulted in destruction of the original documents in a fire incident. However, the bank, …

Failure To Reverse Fraudulent Transactions, NCDRC Holds HDFC Bank Liable For Deficiency In Service
1 year, 2 months ago

Failure To Reverse Fraudulent Transactions, NCDRC Holds HDFC Bank Liable For Deficiency In Service

Live Law  

The National Consumer Disputes Redressal Commission, New Delhi bench led by Dr. Inder Jit Singh held HDFC Bank liable for deficiency in services for failing to provide security measures to the credit card issued to the Complainant which resulted in unauthorized transactions amounting to Rs. The NCDRC set aside the respective orders of East Delhi District Commission and Delhi State …

Premature Closing Of Bank Account, Gurdaspur District Commission Directs HDFC Bank To Reactivate Account And Pay Compensation
1 year, 2 months ago

Premature Closing Of Bank Account, Gurdaspur District Commission Directs HDFC Bank To Reactivate Account And Pay Compensation

Live Law  

The District Consumer Disputes Redressal Commission, Gurdaspur bench comprising of Lalit Mohan Dogra and Bhagwan Singh Matharu held HDFC Bank liable for deficiency in service for closing the Complainant's bank account based on non-submission of Aadhar Card. Observations by the Commission: The District Commission held that the Bank closed the Bank account without prior notice. Considering the mandatory requirement of …

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