1 month, 2 weeks ago

I booked the wrong holiday dates – can I get a refund?

Q I booked a late-notice family package holiday and the following day realised I had booked the wrong dates. open image in gallery Cabin safety briefings instruct passengers on how to open the emergency exit door Q On a recent domestic flight with Vietnam Airlines, we had emergency exit seats – but were ordered to move to ordinary seats. The UK Civil Aviation Authority does not impose any upper age restriction, though the organisation does say children should not occupy emergency exit rows. Also excluded: those whose physical, sensory or mental impairment – or size – means they would not be able to respond to instructions and leave the aircraft in a hurry, thereby slowing up other passengers. The European Union Aviation Safety Agency says: “Passengers who are asked to move away from an exit row/seat should not be offended by this action.” But I agree that as you were moved simply because of your age, you have every right to feel miffed.

The Independent
Travel Passengers Emergency Flight Exit Able Madeira Refund Jet2 Holiday Dates

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