Walmart is doubling down on robot janitors. Here’s why
New York CNN Business — Walmart wants store workers to help out customers instead of mopping up floors and unloading boxes in backrooms. “The overall trend we’re seeing is that automating certain tasks gives associates more time to do work they find fulfilling and to interact with our customers,” CEO Doug McMillon said last year of the new technology in stores. For example, Walmart said Tuesday that it would bring 16-foot-tall pickup towers — automated vending machines that quickly fetch customers’ online orders — to 900 new stores this year. Robot janitors and shelf scanners Walmart’s 920-pound self-driving floor scrubbers, called the “Auto-C,” use automated technology to navigate custom routes around the store and mop up the floors. “It relieves associates of a job that, quite frankly, is unpopular,” Mark Ibbotson, head of Walmart’s US central operations and real estate, said last year.
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