Stansted Express passengers slapped with ‘unfair’ £100 fines for using contactless payment
10 months, 2 weeks ago

Stansted Express passengers slapped with ‘unfair’ £100 fines for using contactless payment

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy An issue that has seen passengers who use contactless payments on journeys to London Stansted being hit with fines has been condemed by an independent watchdog covering travel in London. People arriving to the airport by train cannot tap out with contactless to end their journey, despite being able to tap in at origin stations, including London Liverpool Street and Tottenham Hale. Stansted is reached by train from London Liverpool Street and Tottenham Hale London TravelWatch said that passengers were being “unfairly penalised” by the loophole, calling it “plainly wrong”. Michael Roberts, CEO of LondonTravelWatch, said: “It’s plainly wrong that passengers continue to be unfairly penalised for not knowing that contactless payment isn’t accepted at London Stansted Airport.

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