Delta CEO says airline is facing $500 million in costs from global tech outage
LA TimesPassengers wait in line for assistance at the Delta terminal on July 19 at Logan International Airport in Boston. Delta Chief Executive Ed Bastian says the airline is facing $500 million in costs for the global technology breakdown that happened earlier this month. Delta Air Lines Chief Executive Ed Bastian says the airline is facing $500 million in costs related to a global tech outage this month that disrupted emergency services, communications and thousands of businesses. A week ago, cybersecurity company CrowdStrike blamed a bug in an update that allowed its systems to push bad data out to millions of customer computers, setting off the global tech outage that grounded flights, took TV broadcasts off air and disrupted banks, hospitals and retailers. Transportation Secretary Pete Buttigieg said last week that the department would also examine Delta’s customer service, including “unacceptable” lines for assistance and reports that unaccompanied minors were stranded at airports.
History of this topic
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Associated Press
Microsoft hits back at Delta after the airline said last month’s CrowdStrike outage cost it $500 million
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