Ola Electric faces govt probe amid complaints over service standards
1 month, 1 week ago

Ola Electric faces govt probe amid complaints over service standards

Hindustan Times  

The Bureau of Indian Standards will probe Ola Electric, the country’s largest maker of e-scooters, for deficient services and product quality, an official said on Thursday. The move comes after CCPA’s notice to Ola Electric last month, seeking a response from the SoftBank-backed company over more than 10,000 complaints from customers on the National Consumer Helpline. Angry customers recently took to social media to complain about poor services, delays and repair issues related to Ola Electric’s e-scooters. Headquartered in Bangalore, Ola Electric operates the country’s largest integrated and automated manufacturing plant, with R&D facilities in India, UK and US, including a Battery Innovation Centre.

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