'Slow' ain't steady in retail anymore: How kiranas are fast losing out to Q-comm
4 months ago

'Slow' ain't steady in retail anymore: How kiranas are fast losing out to Q-comm

India Today  

Quick commerce platforms, including top players like Blinkit, Zepto and Swiggy Instamart, hold just 1 per cent of the overall $570 billion Indian grocery market, but are posing a significant threat to the traditional kirana retail, which controls over 90 per cent market share, due to their attractive selling proposition of delivering goods within 10-20 minutes. The report ‘State of Quick Commerce Market, 2024: Impact on Kirana Stores’ by retail consultancy Datum Intelligence highlights that $1.28 billion worth of kirana sales are expected to shift to quick commerce in 2024, accounting for 21 per cent of sales on these platforms. Additionally, over 82 per cent of buyers had moved a fourth of kirana purchases to quick commerce and 5 per cent respondents had completely stopped buying from kirana shops. The Confederation of All India Traders has also released a white paper in which the trade body highlighted that quick commerce has captured 25–30 per cent of the market traditionally dominated by kirana stores, pushing many of these small retailers to the brink of closure.

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History of this topic

Fast and furious: Early-stage startups tweak supply chain operations as they shift to quick commerce lane
6 days, 8 hours ago

Fast and furious: Early-stage startups tweak supply chain operations as they shift to quick commerce lane

Live Mint  

Bengaluru: Early-stage startups are tweaking their supply chain operations and rushing to tie up with companies including Blinkit, Zepto and Instamart to make quick commerce their primary distribution channel and accelerate sales, according to company executives and investors. “This is a great channel for new-age consumer companies like us as it provides access in a much bigger way without having …

Retailers report 52% drop in essential goods sales due to quick commerce
2 weeks ago

Retailers report 52% drop in essential goods sales due to quick commerce

Live Mint  

New Delhi, March 16 : The rise of quick commerce has caused a significant decline in the sale of food, beverages and confectionery in urban centers, as 52 per cent of physical store retailers reported experiencing the drop, according to a report by global consulting firm PwC. On the flip side, q-commerce's expansion into tier 2 and tier 3 regions, …

What is behind the rise of quick commerce? | Explained
2 weeks, 5 days ago

What is behind the rise of quick commerce? | Explained

The Hindu  

The story so far: Quick commerce’s initial utility was presented to under-lockdown customers during the COVID-19 pandemic. According to a survey by consultancy firm NeilsenIQ, 41% of urban consumers prefer modern trade, general trade 25%, e-commerce 22% and quick commerce 12%. Further, according to another consultancy firm Deloitte, large FMCG brands reported a two-fold increase in share of quick commerce …

BigBasket IPO? Tata Group-backed grocery giant plans to go public in 2 years amid demand surge: Report
1 month ago

BigBasket IPO? Tata Group-backed grocery giant plans to go public in 2 years amid demand surge: Report

Live Mint  

BigBasket is planning to go public in the next 18 to 24 months, its CEO said, as the Tata Group-backed grocery giant seeks to tap surging demand for quick online deliveries of everything from fruits to Apple iPhones. According to Reuters, the company is on track to double its business year-on-year by March 2026 and expand to about 70 Indian …

Why India’s FMCG giants are teaming up with upstarts looking to disrupt them—and why it makes sense
1 month, 1 week ago

Why India’s FMCG giants are teaming up with upstarts looking to disrupt them—and why it makes sense

Live Mint  

Some of India’s most prominent packaged consumer goods companies that spent decades finetuning their distribution and supply chain models are embracing the new bunch of upstarts looking to disrupt their operations. “Compared to last year, Godrej Consumer Products has seen a 2 times increase in quick commerce,” said Krishna Khatwani, head of sales, Godrej Consumer Products. “Quick commerce obviously is …

FMCG slowdown prompts Dabur to shorten strategy review timeline
2 months ago

FMCG slowdown prompts Dabur to shorten strategy review timeline

Live Mint  

Consumer goods maker Dabur India Ltd has shrunk its cycle of strategic reviews from four years to three years citing short-term volatility in the sector as well as uncertain macroeconomic indicators, according to its top executive. The maker of Vatika shampoo and Hajmola candy has roped in consulting firm McKinsey & Co to refine and align strategies for the next …

Quick commerce to expand into new categories and cities in 2025; smaller cities embrace the model: Bernstein Report
2 months, 3 weeks ago

Quick commerce to expand into new categories and cities in 2025; smaller cities embrace the model: Bernstein Report

Live Mint  

New Delhi, January 7 : India's quick commerce sector is expected to expand beyond groceries into new categories and cities in 2025 as Tier-2 and smaller cities embrace this model, says a report by Bernstein. It said, "2025 will see amplification of Quick commerce as new categories & new cities drive stronger growth. The report said, "D2C brands have seen …

Delivery partners and the new Kunal Kamra unions
2 months, 3 weeks ago

Delivery partners and the new Kunal Kamra unions

New Indian Express  

The government has also contributed to the chaos. More recently, quick commerce companies, backed by huge investments, have found a new niche – impulse buying by consumers; and ability to deliver in 8 to 20 minutes round the clock. Though still small, the gross merchandise value of quick commerce, mainly from groceries, increased from Rs 50 crore in FY2022 to …

Quick commerce is rocketing. So, are kiranas on the way out?
2 months, 4 weeks ago

Quick commerce is rocketing. So, are kiranas on the way out?

Live Mint  

New Delhi: In little more than a couple of years, quick commerce has turned into the great hope of India’s startup landscape. As of 2023-24, according to data compiled by the National Sample Survey, there were around 22.8 million ‘unincorporated’ establishments conducting some sort of trade. Quick economics Ultimately, the ‘decline’ of kiranas may have come about from a combination …

Quick commerce in India: Boon or bubble waiting to burst?
Trending News
2 months, 4 weeks ago

Quick commerce in India: Boon or bubble waiting to burst?

Live Mint  

Quick commerce has rapidly emerged as a fast-growing segment and a game-changer in India’s retail industry, merging the convenience of e-commerce with ultra-fast deliveries. Key players and market dynamics India’s q-commerce sector is dominated by Blinkit, Zepto, and Swiggy’s Instamart. According to news reports, q-commerce platforms have diverted approximately $1.28 billion in sales from these stores, representing 21% of the …

Quick Commerce will rival e-commerce majors Amazon, Flipkart in 2025: Zepto CEO
2 months, 4 weeks ago

Quick Commerce will rival e-commerce majors Amazon, Flipkart in 2025: Zepto CEO

Live Mint  

New Delhi, Jan 1 The quick commerce industry will reach a stage in 2025 where it will be comparable to traditional e-commerce giants like Amazon and Flipkart, Zepto co-founder and CEO Aadit Palicha has asserted. In a LinkedIn post on New Year's Eve, he said Zepto last year announced that 2024 will be the year people realise that quick commerce …

A quick-commerce correction on the radar for consumer brands
3 months ago

A quick-commerce correction on the radar for consumer brands

Live Mint  

While direct-to-consumer brands lucked out when quick commerce became a lucrative sales channel in 2024, industry executives say they may reduce their dependence on instant delivery platforms in 2025. India’s D2C brands had a fruitful time in 2024, with the growing popularity of quick commerce and renewed seed funding interest from early-stage venture capital investors. Hindustan Unilever Ltd -backed health …

FRAI Urges Govt To Provide Enhanced Tech Platforms To Kirana Stores To Help Them Compete With Quick Commerce
3 months ago

FRAI Urges Govt To Provide Enhanced Tech Platforms To Kirana Stores To Help Them Compete With Quick Commerce

ABP News  

The Federation of Retailer Association of India on Tuesday called on the authorities to provide advanced technology to Kirana stores. “Such support would enable the kirana stores to remain competitive amidst the increasing encroachment into their space by quick commerce companies like Swiggy Instamart, Blinkit or Zepto,” the FRAI said. Abhaj Raj Mishra, Honorary Spokesperson, FRAI, said, “With new technologies …

CCI not to intervene in quick commerce market
3 months, 1 week ago

CCI not to intervene in quick commerce market

Live Mint  

The Competition Commission of India is unlikely to open an investigation of its own accord into allegations of anti-competitive practices by quick commerce companies including Zepto, Instamart and Blinkit, according to two persons privy to the development. Earlier, the All-India Consumer Products Distributors Federation had approached the department for promotion of industry and internal trade raising concerns about quick commerce …

Amazon joins India's quick commerce race with trials for 15-minute grocery delivery
3 months, 2 weeks ago

Amazon joins India's quick commerce race with trials for 15-minute grocery delivery

The Hindu  

Amazon will begin trials for quick commerce operations in India that would see the U.S. e-commerce giant deliver grocery items in 15 minutes or less, it said on Tuesday. Quick commerce is catching up in India, with companies like Zomato's Blinkit and SoftBank-backed Swiggy's Instamart promising deliveries of goods from groceries to electronics as quickly as 10 minutes, challenging e-commerce …

Myntra enters quick-commerce market with M-Now, to deliver goods in 30 minutes
3 months, 3 weeks ago

Myntra enters quick-commerce market with M-Now, to deliver goods in 30 minutes

Hindustan Times  

Myntra today launched “M-Now,” its quick-commerce offering that promises to deliver apparel and other lifestyle accessories within 30 minutes. Myntra doesn't want to be left behind in the transition, with the country’s largest fashion e-commerce brand saying that its M-Now service will offer customers access to 10,000 styles across fashion, beauty and lifestyle categories from popular brands like Vero Moda, …

Myntra joins the quick commerce race with 30-minute fashion delivery
3 months, 3 weeks ago

Myntra joins the quick commerce race with 30-minute fashion delivery

Live Mint  

New Delhi: As the fast delivery trend reshapes retail, fashion players like Flipkart-backed Myntra are jumping on the quick commerce bandwagon to meet rising consumer expectations. The 30-minute delivery service under M-Now is applicable across 10,000 styles across fashion, beauty, and accessories with the company planning to scale it to over 1 lakh styles in the next three-four months. With …

Catching fast: Quick commerce is here to stay
3 months, 4 weeks ago

Catching fast: Quick commerce is here to stay

New Indian Express  

BENGALURU: A few years ago, when the concept of quick commerce, a business model where goods are delivered within 10 minutes to 1 hour, started gaining traction, venture capitalists and even a few start-up founders raised questions on the model and wondered whether it is scalable, and do customers really require 10 minutes delivery. Now, Amazon India mulls foraying into …

Quick commerce gets popular, users spending more on such platforms: Meta study
4 months ago

Quick commerce gets popular, users spending more on such platforms: Meta study

Live Mint  

New Delhi: Quick commerce has gained in popularity in India, with 91% of online consumers aware of such platforms and more than half having used them recently, according to a report released by Meta. Meta’s India quick commerce study surveyed 2,501 internet users aged 16-64. “As we exit 2024, the two key trends that stand out in the e-commerce space …

FMCG Distributors Call For Intervention, Point Out Deep Discounting, Predatory Pricing Policies From Quick Commerce Players
4 months ago

FMCG Distributors Call For Intervention, Point Out Deep Discounting, Predatory Pricing Policies From Quick Commerce Players

ABP News  

The All India Consumer Products Distributors Federation sent a letter to the finance ministry and pointed out concerns regarding fund utilisation and accumulation by companies in the quick commerce sector. The fast-moving consumer goods distributors’ association highlighted the issue of deep discounting of goods on the platforms of quick commerce firms to the officials. The federation called for authorities to …

Amazon's quick commerce service code named Tez to challenge Blinkit, Zepto
4 months ago

Amazon's quick commerce service code named Tez to challenge Blinkit, Zepto

India Today  

Amazon India is planning to launch its quick commerce service, reportedly code-named Tez, as early as late December or early next year, reported news agency Reuters. According to sources cited in the report, this move will mark Amazon's entry into the fast-growing quick commerce space in India, where competitors like Blinkit, Zepto, and Swiggy Instamart currently dominate. Flipkart, Amazon’s main …

Quick commerce doesn't hurt kirana stores, creates more jobs than Indian Railways, Zepto founder Aadit Palicha says
4 months, 1 week ago

Quick commerce doesn't hurt kirana stores, creates more jobs than Indian Railways, Zepto founder Aadit Palicha says

Hindustan Times  

Zepto co-founder Aadit Palicha said quick commerce doesn't hurt traditional kirana stores and that it is a net job creator as well. Zepto delivery partners waiting for delivery orders in Mumbai on June 10, 2023 Palicha dismissed the whole idea of kirana stores being affected by the rise of quick commerce firms like Zepto, Blinkit, Instamart, and BigBasket, calling it …

Quick-Commerce’s Predatory Pricing Affecting Kirana Stores: CAIT
4 months, 2 weeks ago

Quick-Commerce’s Predatory Pricing Affecting Kirana Stores: CAIT

Deccan Chronicle  

Chennai: The fast-growing quick-commerce players have raised over Rs 54,000 crore as FDI and they are using a major share of the money to offer discounts and predatory pricing, which in turn is affecting the business of Kirana shops, alleges an industry body. This predatory pricing pulls customers away from Kirana shops, crippling their ability to compete,” a white paper …

Quick commerce hottest category: Swiggy co-founder
4 months, 3 weeks ago

Quick commerce hottest category: Swiggy co-founder

New Indian Express  

BENGALURU: Quick commerce is the hottest category with its fast growth, large TAM, as the category can be $30-$50 billion in four years, supported by strong CAGR, said Swiggy co-founder and group CEO Sriharsha Majety. “Consumer preferences, needs and wants, everything is getting developed and emerging as we go into the next phase of quick commerce,” he said. Launched in …

FMCG Firms Embracing Quick Commerce: A Shift in Urban Consumer Preferences
5 months ago

FMCG Firms Embracing Quick Commerce: A Shift in Urban Consumer Preferences

Live Mint  

FMCG firms are embracing quick commerce amid a shift in urban consumer preferences. This has led to increased traction from quick commerce channels, with companies like Adani Wilmar Limited seeing a significant rise in their business on q-commerce platforms. However, traditional stores are also facing a decline as consumers shift their shopping habits towards online platforms. This trend is particularly …

Despair in kiranas as quick commerce roars ahead
7 months ago

Despair in kiranas as quick commerce roars ahead

Live Mint  

“We’re essentially reduced to window shopping or serving our loyal customers," said 45-year-old Vikas Katyal, who runs Katyal General trade store in Delhi's Lajpat Nagar area. On Friday, a national distributors’ association—All India Consumer Products Distributors Federation —wrote to trade and industry minister Piyush Goyal expressing concerns over the popularity of quick commerce. The unchecked expansion of quick commerce platforms …

Quick Commerce Boom! Zepto, Swiggy, Instamart, and Blinkit Redefine Retail Trends | Paisa Live
8 months, 1 week ago

Quick Commerce Boom! Zepto, Swiggy, Instamart, and Blinkit Redefine Retail Trends | Paisa Live

ABP News  

With the rapid increase in internet usage, the Quick Commerce sector has witnessed substantial growth, significantly altering consumer buying behavior. Apps such as Zepto, Swiggy, Instamart, and Blinkit have become integral to this shift, providing swift access to everyday necessities and reshaping how Indians shop. These quick commerce platforms have led to a notable change in purchasing patterns, with consumers …

Quick commerce firms expanding ops beyond groceries, food delivery
10 months, 2 weeks ago

Quick commerce firms expanding ops beyond groceries, food delivery

New Indian Express  

NEW DELHI: The quick commerce segment is heating up as many firms are now entering quick delivery and looking beyond groceries and food delivery. Earlier this month, Swiggy Instamart started delivering movie merchandise, marking a new category in the quick commerce industry. When players such as Zepto and Blinkit pivoted the quick commerce segment, experts questioned the model, safety of …

Fast Track To Shelves: Find Out Which Company Leads The Pack In Rapid Retail Distribution
10 months, 2 weeks ago

Fast Track To Shelves: Find Out Which Company Leads The Pack In Rapid Retail Distribution

ABP News  

Hindustan Unilever delivers the products fastest to retail stores, according to a survey conducted by the Kirana Club released on Tuesday. Parle acquired the second spot, Haldirams took the third, Coca-Cola took the fourth, Adani Wilmer took the fifth, P&G took the sixth, ITC took the seventh, Balaji took the eighth, Britannia took the ninth, and Pepsico took the tenth …

Impatient Indians are driving quick-commerce
1 year ago

Impatient Indians are driving quick-commerce

Hindustan Times  

Mumbai: If you are living in one of India’s metropolitan cities, it is highly likely that you have been ordering more and more of your daily essentials – from food and groceries to personal care items from, say, a Blinkit, Swiggy Instamart or Zepto, which barely take 10-30 minutes to deliver the goods to your doorstep. Indians are opting for …

Quick delivery services driving hiring in e-com
3 years, 1 month ago

Quick delivery services driving hiring in e-com

Deccan Chronicle  

Chennai: Quick delivery services are driving jobs in the e-commerce space with the last mile delivery hiring growing by around 70 per cent in the December quarter. "The year seems to be optimistic for last mile delivery services and a healthy kick-start is expected as hiring for the quarter is at 69 per cent, up by 20 per cent from …

Opinion | BigBasket sale proves there’s limited space for startups in Indian e-commerce
4 years ago

Opinion | BigBasket sale proves there’s limited space for startups in Indian e-commerce

Live Mint  

With Tata Digital filing an application with the Competition Commission of India to clear its proposed acquisition of a 64% stake in the 10-year-old startup, BigBasket, the contours of India’s online retail are now clearly delineated. While there are a few remaining ventures at the fringes of the rapidly growing e-commerce business, it is now a battleground featuring large Indian …

Kiranas steal a march over large stores
4 years, 7 months ago

Kiranas steal a march over large stores

Live Mint  

Shoppers of fast-moving consumer goods moved away from large department stores to obliging neighbourhood kiranas and online sellers in June, as they stuck to social distancing norms in the first phase of the Indian unlock. However, as India moved to unlock in early June, footfalls and sales in large stores dwindled—consumers clearly opted back for their traditional neighbourhood suppliers. In …

FMCG firms to stay in the slow lane this year
4 years, 7 months ago

FMCG firms to stay in the slow lane this year

Live Mint  

Market researcher Nielsen now projects India’s packaged consumer goods sales to shrink or remain little changed from last year, slashing its rather optimistic 5-6% growth estimate made on 30 April on hopes that the sector would better withstand the fallout from the coronavirus pandemic. “Despite increased household consumption, even in the dairy sector, overall growth would remain flat for the …

40 per cent spike in consumer spend at kirana stores during lockdown
4 years, 10 months ago

40 per cent spike in consumer spend at kirana stores during lockdown

New Indian Express  

NEW DELHI: Consumer expenditure for essential goods at kirana stores has increased by around 40 per cent since the announcement of the nationwide lockdown, a report by SnapBizz said on Tuesday. The study also found a decline in the number of kirana stores operating ever since the lockdown took effect for various reasons. The study analysed over 17 lakh consumer …

ITC’s FMCG business to include newer categories, acquisitions, says Puri
5 years, 8 months ago

ITC’s FMCG business to include newer categories, acquisitions, says Puri

Live Mint  

New Delhi: Cigarettes to packaged consumer goods conglomerate ITC Ltd on Friday reiterated its plans to expand its fast-moving consumer goods business by adding newer segments under its portfolio and even looking at strategic acquisitions, the company said during its 108th annual general meeting in Kolkata. To be sure ITC already sells packaged foods, personal care, and stationery under its …

FMCG companies see healthy sales growth signalling a revival in consumer demand
7 years, 4 months ago

FMCG companies see healthy sales growth signalling a revival in consumer demand

Op India  

In the past few months, the Indian economy has had to withstand a peculiar kind of a challenge. This pessimism included, former Finance Minister Yashwant Sinha making sweeping charges against the Modi government, its management of the Indian economy and reports indicating that India’s consumption demand might start falling. With the advent of Diwali, a festival which spurs high consumer …

E-tailers not making much progress in India: Adi Godrej
7 years, 11 months ago

E-tailers not making much progress in India: Adi Godrej

Firstpost  

In FMCG space, over 90 percent of the sales comes from ‘Kirana’ merchants, who are very efficient, Adi Godrej said. Hyderabad: E-tailers and modern retail have not made much progress in India, says veteran industrialist Adi B Godrej, who finds ‘Kirana’ merchants to be efficient, particularly in the fast moving consumer goods space. “They are not making much progress, even …

Slowdown persists for FMCG sales
10 years, 4 months ago

Slowdown persists for FMCG sales

China Daily  

Balloon sellers wait for customers at a shopping district in Beijing October 16, 2014. The data, from market researcher Kantar World-panel, shows growth in the sector fell from 15.8 precent in the year to June 2012, to 5.6 percent in the period ending June 2014. The study also reveals that growth in sales of fast moving consumer goodsproducts sold quickly …

India is fastest growing e-commerce market in APAC: Gartner
10 years, 5 months ago

India is fastest growing e-commerce market in APAC: Gartner

India TV News  

New Delhi: India is the fastest growing e-commerce market in the Asia-Pacific region and is expected to touch $6 billion by next year, research firm Gartner said today. However, India is one of the fastest-growing e-commerce markets in Asia/Pacific,” Gartner Research Director Praveen Sengar said in a statement. India represents a $3.5-billion e-commerce market, growing at around 60-70 per cent …

Rapid growth expected for online fast-moving goods
10 years, 9 months ago

Rapid growth expected for online fast-moving goods

China Daily  

The market share of online fast-moving consumer goods in China will continue to grow rapidly, reaching 3.3 percent of the total market by 2016, according to an industry report. Although only 28 percent of mainland households shop online for FMCG goods at present, the figure is close to 50 percent in cities including Beijing and Shanghai. Jason Yu, general manager …

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