How IT Departments Scrambled to Address the CrowdStrike Chaos
WiredJust before 1:00 am local time on Friday, a system administrator for a West Coast company that handles funeral and mortuary services woke up suddenly and noticed his computer screen was aglow. The security firm accidentally caused chaos around the world on Friday and into the weekend after distributing faulty software to its Falcon monitoring platform, hobbling airlines, hospitals, and other businesses, both small and large. “With an issue as extensive as we saw with the CrowdStrike outage, it made sense to make sure that our company was good to go so we can get these families in, so they’re able to go through the services and be with their family members,” the system administrator says. “People are grieving.” The flawed CrowdStrike update bricked some 8.5 million Windows computers worldwide, sending them into the dreaded Blue Screen of Death spiral. “The confidence we built in drips over the years was lost in buckets within hours, and it was a gut punch,” Shawn Henry, chief security officer of CrowdStrike, wrote on LinkedIn early Monday.