Air India flyer suffers ‘second-degree burn’ after crew spilled hot water; airline apologises
Hindustan TimesA passenger travelling on a San Fransisco-bound Air India flight faced with a harrowing incident which eventually rendered her bed-ridden. Charu Tomar, the flyer headed to the US from New Delhi, said on a X how a flight allendant spilled hot water on her leg and left it unattended, proving their ‘lack of training and professionalism’. “To my shock, the crew members initially ran away from the situation.” Furthermore, she observed ‘slow response and inadequate efforts’ from the crew despite her pleas to provide immediate cooling agents to the injury. “However, the flight lacked essential medical supplies, and the treatment was far from ideal I endured severe pain for nearly two hours in flight with no pain medication or proper first aid kit available,” the flyer added. We have expressed our sincere apologies to the guest, whom our teams have been in touch with to offer all further assistance, including medical care,” the Air India spokesperson said.
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