Technology wasn’t responsible for west Altadena alert failures, company says
LA TimesGlendale firefighters assess their strategy as the wind-whipped Eaton fire destroys homes on Vinedo Avenue on Jan. 7 in Altadena. The failure to send evacuation alerts to west Altadena in the early hours of the Eaton fire was not the result of a technological error, according to the company that provides L.A. County with emergency alert software. L.A. County switched from its previous emergency alert system to Genasys in fall, spending $321,000 for one year of the software, according to the county’s agreement with the company. “They clearly had a process down.” L.A. County officials have told reporters that decisions on when and where to send evacuation alerts are made in coordination with the county’s Office of Emergency Management, the Sheriff’s Department and the county fire department. Danforth said Tuesday that L.A. County officials correctly used the Genasys software to draw a polygon that would alert only residents near the fire, which sparked in West Hills.
History of this topic
L.A. County had a new emergency alert system. Did that hurt west Altadena?
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After millions got false fire warnings, L.A. County’s emergency alert system faces scrutiny
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Investigation launched into L.A. County’s faulty emergency alert system
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As Altadena waited for evacuation orders, fire commanders faced ‘chaotic’ conditions
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Flawed emergency alert systems lagged when residents needed them most during Los Angeles wildfires
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Too little, too late: Residents say they were in the dark as fire spread with no evacuation order
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Western Altadena got evacuation order many hours after Eaton fire exploded. 17 people died there
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After faulty cell alerts during fire emergency, L.A. County overhauls its system
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Millions of LA residents 'mistakenly' told to evacuate amid raging wildfires: report
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Faulty evacuation alerts woke Angelenos in a panic. What’s wrong with L.A.’s emergency system?
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As fires raged, county officials struggled with ‘confusing’ emergency alert systems
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