Salespeople Need To Learn The Power Of Saying "No"

Image Courtesy of Inside Intercom If it’s one thing that salespeople hate most of all - it is leaving money on the table or having to walk away from a deal altogether. But sometimes in the haste or desperation of trying to chalk up a win, salespeople forget the importance of saying “No” and standing firm - because in business, respect is a two way street and you need to earn the fair value for your products or services from your customers. If You Can’t Help Them, Refer Them to Someone Who Can It may come to a point where you have said “No” and the client is not willing to go further - instead of letting them walk away empty handed, you may want to refer them to someone who maybe help satisfy their needs based on their own terms. These doctors and lawyers are highly trained and confident in their own abilities, they know their value - so if their customer’s aren’t willing to pay their fees or take their advice they say “No” with their reasons why and politely refer them to other professionals in their network for a second opinion. Respect their time and take a stand, explain why it’s not fair to both parties and say “No.” - trust me you will be avoiding a lot of trouble.