Genpact employee says Ola driver harassed her, seeks action after ‘nightmarish’ ride: ‘Meri kisht pending hai’
Live MintIn a harrowing account shared by Shazia, a senior manager at Genpact, she detailed a nightmarish experience with Ola Cabs that raises serious safety concerns, particularly for women using ride-hailing services. Despite her inquiries, the Ola cab driver remained unresponsive, and soon after, Shazia noticed two men gesturing for the driver to pull over. Shazia emphasised that passenger safety should be a fundamental responsibility, urging Bhavish Aggarwal and Ola to take immediate action to address these alarming issues. Despite Ola's initiatives aimed at enhancing safety standards, such as their '10 Steps to a Safer Ride' programme which includes measures like mandatory sanitisation and driver training, incidents like Shazia's highlight gaps in accountability and responsiveness.