8 years, 3 months ago

Surge pricing takes a toll on commuting

Chennai: An unjust surge pricing adopted by the app-based commuting facilities since Sunday evening, after the announcement on Chief Minister J Jayalalithaa’s health, has put Chennaiites in extreme inconvenience. Narrating the ordeal, Krithika Nair said, “I was charged Rs 250 in Ola for a 3.3 kilometre ride from Teynampet to Greams Road. The surge pricing was five times than that of the usual fare.” On Monday evening, as when the frequency of MTC buses declined, people completely relied on Ola and Uber, only to realize that they cannot afford the surge charge of more than five times. A regular user of app-based services, C. Priya said, “I had to walk from Egmore to Nungambakkam, as I did not expect this – absence of buses and unexplained surge pricing.” It was the auto drivers who came in for public rescue finally.

Deccan Chronicle

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