WhatsApp adds rival in-app payment options in India commerce push
1 year, 3 months ago

WhatsApp adds rival in-app payment options in India commerce push

The Hindu  

WhatsApp said on Wednesday that it will offer credit card payments and services from rival digital payment providers within its app in India, the latest bet by the Meta-owned service to boost commerce offerings in its biggest market. People shopping on WhatsApp could also pay using popular services like Alphabet Inc’s Google Pay, Paytm and Walmart’s PhonePe but only after being redirected outside WhatsApp. Payments via those rival services – and any others that run on India’s instant money transfer system UPI – will now be possible directly within WhatsApp, Meta said in a blog post. With some 300 million people spending about $180 billion via India’s using UPI each month, the new transaction options could serve as a powerful lure to attract businesses to pay Meta for access to WhatsApp users. Moving forward, the new payment tools will be available to any company in India that uses WhatsApp’s business platform, which mainly serves large companies, according to the blog post.

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History of this topic

WhatsApp launches 'Bharat Yatra' to empower small businesses across India
1 week, 6 days ago

WhatsApp launches 'Bharat Yatra' to empower small businesses across India

Hindustan Times  

WhatsApp has launched the "WhatsApp Bharat Yatra," a first-of-its-kind nationwide initiative designed to train in person small businesses on using the platform to grow and connect with customers. The mobile bus tour will cover key business hubs in Haryana's Gurugram, Uttar Pradesh's Noida, and eventually other cities like Agra, Lucknow, Indore in Madhya Pradesh, and Gujarat's Ahmedabad. 'Small businesses backbone …

‘WhatsApp Payments not looking to compete as a fintech firm’
3 months, 1 week ago

‘WhatsApp Payments not looking to compete as a fintech firm’

The Hindu  

WhatsApp Payments, Meta’s payment aggregator feature on the messaging app, is not looking to make it as a separate business, but wants it to be more of an enabler for WhatsApp Business, Ravi Garg, Director, Business Messaging, Meta India told The Hindu. During the event, WhatsApp Business unveiled Meta-verfied badges for all small businesses in India beginning September 12 at …

WhatsApp Users Will Be Able To Make Calls And Send Messages To Other Apps: Will It Come To India?
3 months, 2 weeks ago

WhatsApp Users Will Be Able To Make Calls And Send Messages To Other Apps: Will It Come To India?

News 18  

WhatsApp has billions of users across the globe and India is one of its biggest markets. The messaging app will soon allow its users to chat or even make calls to those using other apps. That’s right, third-party interoperability will be available for WhatsApp users as it looks to comply with rules in select regions. Meta says it will inform …

How to make UPI payment with WhatsApp
6 months, 3 weeks ago

How to make UPI payment with WhatsApp

The Hindu  

WhatsApp is one of the leading apps for messaging, voice, and video calls. Prerequisites for setting up WhatsApp Pay Active Bank Account: Ensure you have an active bank account in India. Matching Phone Number: Your WhatsApp number must match the phone number linked to your bank account. How to use WhatsApp Pay for payments Launch WhatsApp on your Android phone …

Google Wallet launched for Android users in India: How to download it and what will happen to Google Pay?
7 months, 2 weeks ago

Google Wallet launched for Android users in India: How to download it and what will happen to Google Pay?

India TV News  

Google has finally unleashed the most speculated Wallet app in the Indian market. The Google Wallet app will allow smartphone users to make contactless payments using either- debit or credit cards. According to PTI, Google has further introduced a private digital wallet for Android users in India, enabling them to store cards securely, keys, tickets, passes and IDs, an official. …

Why Did WhatsApp Threaten To Leave India? Encryption Clash And Amended IT Rules Explained
7 months, 3 weeks ago

Why Did WhatsApp Threaten To Leave India? Encryption Clash And Amended IT Rules Explained

ABP News  

WhatsApp, the instant messaging platform owned by Mark Zuckerberg's Meta, made a bold statement during a Delhi High Court hearing asserting its stance against potential breaches of encryption. The discussion unfolded within the context of WhatsApp's challenge against the amended IT rules, a legal move prompted by concerns over privacy infringement. At the heart of WhatsApp's objection lay the contention …

People use WhatsApp for privacy, company tells Delhi HC: ‘That goes, we exit India’
7 months, 3 weeks ago

People use WhatsApp for privacy, company tells Delhi HC: ‘That goes, we exit India’

Hindustan Times  

WhatsApp told told the Delhi High Court that the messaging platform will shut down in India if it is forced to break message encryption which protects user privacy by ensuring that only the sender and recipient can read and access message content. WhatsApp and Facebook parent company Meta are challenging the Information Technology Rules 2021. WhatsApp and Facebook parent company …

Paytm crisis: India’s Paytm crackdown spooks retailers; Walmart, Google swoop in
10 months, 2 weeks ago

Paytm crisis: India’s Paytm crackdown spooks retailers; Walmart, Google swoop in

The Hindu  

Hit by a regulatory crackdown, India's Paytm is mobilising its sales team to reassure the merchants who use its app to accept digital payments just as Walmart and Google are targeting those same vendors with their rival offerings. But many merchants are now refusing to deal with Paytm after India's central bank last week asked its banking unit - which …

WhatsApp banned more than 71 lakh accounts in India in a single month, here is why
11 months, 3 weeks ago

WhatsApp banned more than 71 lakh accounts in India in a single month, here is why

India Today  

In 2023, cases of online scams made a lot of headlines and in most of these cases, fraudsters had contacted their victims using WhatsApp. As per latest reports, WhatsApp banned over 71 lakh accounts in India in the month of November 2023. An IANS report states that in adherence to the new IT Rules 2021, WhatsApp disclosed on Monday that …

WhatsApp blocks 7.1 million accounts for violating policies in India
11 months, 3 weeks ago

WhatsApp blocks 7.1 million accounts for violating policies in India

India TV News  

WhatsApp, a Meta-owned instant messaging platform reportedly banned over 71 lakh bad accounts in India in November 2023. One of the widely used instant messaging platforms has over 500 million users in India and has received another record of 8,841 complaints. The company said, "This user-safety report contains details of the user complaints received and the corresponding action taken by …

Meta launches UPI payments for WhatsApp Business messaging in India
1 year, 3 months ago

Meta launches UPI payments for WhatsApp Business messaging in India

The Hindu  

Meta CEO Mark Zuckerberg announced on Wednesday that India would get access to payments via WhatsApp Business messaging, allowing customers to pay businesses on the app with the UPI option of their choice. Zuckerberg made the announcement virtually during the Meta Conversations event focusing on WhatsApp Business, at the Jio World Convention Centre in Mumbai. The accepted payment methods now …

Apple Pay set to launch in India, talks underway with NPCI: All details here
1 year, 5 months ago

Apple Pay set to launch in India, talks underway with NPCI: All details here

India TV News  

Apple is reportedly in discussions with the National Payments Corporation of India to bring Apple Pay to the country. According to IANS, iPhone users in India may soon be able to scan QR codes and make payments through the unified payments interface using Apple Pay, similar to other popular digital payment apps. Apple Pay provides a convenient, secure, and private …

Top Tech News June 20 Google Pixel Manufacturing India Apple Production Piyush Goyal WhatsApp Silence Incoming Calls Unknown Numbers
1 year, 6 months ago

Top Tech News June 20 Google Pixel Manufacturing India Apple Production Piyush Goyal WhatsApp Silence Incoming Calls Unknown Numbers

ABP News  

Google's Made-In-India Pixel Phones Seems like Google is following Apple's footsteps as the subsidiary of tech behemoth Alphabet Inc., is looking to establish partnerships with Indian suppliers for the local manufacturing of its Pixel smartphones. Apple's India Production Expected To Increase To 25 Per Cent The manufacturing of Apple iPhones in India is expected to increase to 25 per cent, …

WhatsApp says it banned 29 lakh Indian accounts in January
1 year, 9 months ago

WhatsApp says it banned 29 lakh Indian accounts in January

Hindustan Times  

WhatsApp banned 29 lakh Indian accounts in the month of January, the microblogging platform said in its user safety monthly report released today. WhatsApp said the report contains details of actions taken by it in response to grievances received from users in India through the official grievance mechanism. The social media giant said that it took action on accounts through …

95% Of WhatsApp Users In India Receive Pesky Messages Daily: LocalCircles Survey
1 year, 10 months ago

95% Of WhatsApp Users In India Receive Pesky Messages Daily: LocalCircles Survey

News 18  

Around 76 per cent of respondents have claimed that they have noticed a rise in pesky calls or SMS based on their conversations with WhatsApp business accounts and their activity on Facebook or Instagram, online survey firm LocalCircles said on Wednesday. According to the survey conducted between February 1-20, 95 per cent of WhatsApp users surveyed by LocalCircles in India …

Why did WhatsApp banned over 37 lakh accounts from India in November?
2 years ago

Why did WhatsApp banned over 37 lakh accounts from India in November?

India TV News  

WhatsApp has reportedly stated to have banned over 37 lakh 'bad' accounts from the Indian market in the month of November. November 2022, between 1 and 31, it was reported that around 3,716,000 WhatsApp accounts got banned from the company and around 990,000 of these accounts were proactively banned before any reports from users, said the instant messaging platform in …

Why did WhatsApp ban 23 lakh accounts in India?
2 years ago

Why did WhatsApp ban 23 lakh accounts in India?

India TV News  

WhatsApp submitted that it banned more than 23 lakh bad accounts from India in the month of October 2022. The instant messaging platform, which has around 400 million plus users in India, received 701 complaints which were reports in October, and the records 'actioned' were 34. As captured in the latest Monthly Report, WhatsApp banned over 2.3 million accounts in …

WhatsApp bans 23 lakh bad accounts from India and here is the reason
2 years, 2 months ago

WhatsApp bans 23 lakh bad accounts from India and here is the reason

India TV News  

WhatsApp has announced bans of around 23 lakh Indian accounts in August 2022. The instant messaging platform, which has around 500 million users in India received around 598 complaint reports in August in India, and the records "actioned" were 27. Under the upgraded IT Rules 2021, major digital and social media platforms, with an excess of five million users, have …

RBI Mulls Addressing Monopoly of PhonePe, Google Pay in UPI Space; Deputy Guv Explains
2 years, 3 months ago

RBI Mulls Addressing Monopoly of PhonePe, Google Pay in UPI Space; Deputy Guv Explains

News 18  

Reserve Bank of India deputy governor T Rabi Sankar on Wednesday said that the central bank was going to find a solution to the problem of payments done on the United Payments Interface getting concentrated on two big players — Google Pay and PhonePe. We are also looking at Europe to see how we can address this issue,” said T …

SBI to Launch WhatsApp Banking Services Soon, Says Chairman Dinesh Khara; Know More
2 years, 5 months ago

SBI to Launch WhatsApp Banking Services Soon, Says Chairman Dinesh Khara; Know More

News 18  

SBI WhatsApp Banking: India’s largest public sector lender, State Bank of India or SBI is soon going to launch banking services on WhatsApp for its customers. With the launch of the WhatsApp Banking System, customers of SBI will soon be able to use the messaging platform to carry out certain banking transactions. Currently, the State Bank of India offers WhatsApp-based …

Govt Mulls Tie Up Between India Post Payments Bank and WhatsApp: See What's on Cards
2 years, 6 months ago

Govt Mulls Tie Up Between India Post Payments Bank and WhatsApp: See What's on Cards

News 18  

The central government is mulling a tie up between the India Post Payments Bank and leading messaging platform WhatsApp to offer a host of banking and financial services, a report has said. In a bid to keep up with the digital age, the government may also consider a collaboration between India Post and WhatsApp, to offer even better services within …

WhatsApp Is Giving Rs 35 Cashback On Up To 3 Payments To Motivate You To Use WhatsApp Pay
2 years, 6 months ago

WhatsApp Is Giving Rs 35 Cashback On Up To 3 Payments To Motivate You To Use WhatsApp Pay

News 18  

Meta-owned instant messaging app WhatsApp has had a payments option since some time. Once the feature is available to you, you can send money to any WhatsApp contact and receive Rs 35 as cashback for successful transaction. There is no minimum amount for this, and users can receive the Rs 35 cashback only three times maximum by sending money to …

WhatsApp Banned Over 18 Lakh Accounts In India In March Over Policy Violations
2 years, 7 months ago

WhatsApp Banned Over 18 Lakh Accounts In India In March Over Policy Violations

News 18  

Meta-owned instant messaging app WhatsApp banned 1.85 million accounts in India in March this year, the company has said in the latest version of its User Safety Monthly Report. “Abuse detection operates at three stages of an account’s lifestyle: at registration, during messaging, and in response to negative feedback, which we receive in the form of user reports and blocks," …

WhatsApp Gets NPCI Nod To Expand Payments Feature To 100 Million Users
2 years, 8 months ago

WhatsApp Gets NPCI Nod To Expand Payments Feature To 100 Million Users

News 18  

Meta-owned instant messaging app WhatsApp has had a payments feature since a while, but it is not popular at all. The NPCI has approved an additional 60 million users on UPI for WhatsApp and with this approval, WhatsApp will be able to expand its payments service to 100 million users. The NPCI has, instead, given WhatsApp a 100 million cap, …

Google Pay Now Supports NFC Payments In India: How To Tap And Pay With Google Pay On Smartphone
2 years, 8 months ago

Google Pay Now Supports NFC Payments In India: How To Tap And Pay With Google Pay On Smartphone

News 18  

Google Pay is getting a tap-to-pay feature that will allow users to pay by just tapping their smartphones to the POS Terminal on card machines that most vendors and stores use. “Tap to Pay for UPI has profound implications for high traffic retail outlets, with queue management hassles poised to be greatly reduced, and taking digital payments at POS well …

WhatsApp bans 18.58 lakh Indian accounts in January
2 years, 9 months ago

WhatsApp bans 18.58 lakh Indian accounts in January

Live Mint  

WhatsApp, instant messaging platform, banned 18.58 lakh Indian accounts in January following complaints received from users through its grievances division, according to a monthly report published on Tuesday. Meta-owned messaging app received grievances against 495 Indian accounts which appealed to ban 285 accounts, out of which 24 were banned. It said the data shared highlights the number of Indian accounts …

WhatsApp starts QR code payments in India, targets Paytm, Google Pay
2 years, 10 months ago

WhatsApp starts QR code payments in India, targets Paytm, Google Pay

Live Mint  

WhatsApp has now added the UPI QR code scan into the WhatsApp Payments for Indian users. You just have to scan the QR code like we used to do in other online payments methods like Paytm, Google Pay and PhonePe. The WhatsApp tracker WABetaInfo noted the WhatsApp’s status that tells us about this new feature available to users in India. …

WhatsApp empowers 500 villages in India with access to digital payments
3 years ago

WhatsApp empowers 500 villages in India with access to digital payments

Hindustan Times  

Instant messaging platform WhatsApp announced on Wednesday the ‘Digital Payments Utsav’, its pilot program of empowering 500 villages across Karnataka and Maharashtra with access to digital payments through ‘payments on WhatsApp’. We have started this pilot programme in 500 villages across Karnataka and Maharashtra as part of our mission to take on board the next 500 million into the digital …

WhatsApp gets approval to offer payments service to 40 million users in India
3 years ago

WhatsApp gets approval to offer payments service to 40 million users in India

India Today  

WhatsApp Pay, the messaging app’s payment feature, will soon be available to 40 million users in India. As per Reuters report, the messaging app has got approval from the National Payments Corporation of India to expand its WhatsApp Pay payments service to 40 million users in India. As per sources, WhatsApp isn’t too convinced with the expansion of the feature …

How dependent are Indian businesses on Facebook and WhatsApp?
3 years, 2 months ago

How dependent are Indian businesses on Facebook and WhatsApp?

Business Standard  

Social media services Facebook, Instagram, and WhatsApp were recently hit by an outage that lasted almost six hours. According to PIB and the Ministry of Electronics and IT, India had 410 million Facebook users, 530 million WhatsApp users, and 210 million Instagram users as of February this year. As of April of 2019, an estimated 1.5 million small and medium …

WhatsApp Banned 2 Million Indian Accounts in August, Transparency Report Reveals
3 years, 2 months ago

WhatsApp Banned 2 Million Indian Accounts in August, Transparency Report Reveals

News 18  

Facebook-owned messaging platform WhatsApp has banned over 2 million accounts in the month of August to reduce harmful content on the platform. The report revealed that WhatsApp banned a total of 20,70,000 accounts in one month. The month before that, in its first transparency report the Facebook-owned instant messaging platform banned just over 2 million accounts in India. “This user-safety …

Like Google Pay, WhatsApp Will Also Offer Users Cashback Coupons On UPI Payments
3 years, 2 months ago

Like Google Pay, WhatsApp Will Also Offer Users Cashback Coupons On UPI Payments

News 18  

Facebook-owned instant messaging platform WhatsApp has a payments feature, but there aren’t as many takers for it, at least in India for now. Taking tips from rival Google‘s payment app Google Pay, WhatsApp Payments is also reportedly planning to give cashback to users who make payments using WhatsApp Payments. In order to boost usage and pit it against rivals like …

WhatsApp working on feature to reward users in India with cashback for using WhatsApp Payments
3 years, 3 months ago

WhatsApp working on feature to reward users in India with cashback for using WhatsApp Payments

India Today  

WhatsApp to soon start rewarding users with cashback for using the Payments feature. It was not revealed whether users will get cashback after their first payment or before they make their first payment using the messaging app. Note that this is limited to UPI Payments in India, you can only get one cashback and you might receive up to Rs …

WhatsApp Testing Feature For In-App Business Directory; Next Test Likely In India
3 years, 3 months ago

WhatsApp Testing Feature For In-App Business Directory; Next Test Likely In India

News 18  

Facebook-owned instant messaging platform WhatsApp has launched a new feature to make it possible for users to search for businesses within its app for the first time, the company told Reuters on Wednesday. “This could be … the primary way that people start a commerce process in WhatsApp,” Matt Idema, Facebook‘s vice president of business messaging, said in an interview …

WhatsApp Pay: Here's how to check your bank account balance
3 years, 3 months ago

WhatsApp Pay: Here's how to check your bank account balance

India Today  

WhatsApp is mostly used by people as a social media platform where they can chat, share photos, videos, voice notes and more with friends and relatives. They can also use it to check bank account balances. Check account balance from Settings: There are two methods to check bank account balances on WhatsApp Pay. Check your account balance while sending money: …

WhatsApp rival Telegram has highest number of users in India, clocks 1 billion downloads globally
3 years, 3 months ago

WhatsApp rival Telegram has highest number of users in India, clocks 1 billion downloads globally

India Today  

Telegram has joined the list of apps that have been downloaded over 1 billion times globally. A lot of users who were clueless about WhatsApp’s new terms of services and privacy policies downloaded Telegram fearing invasion of privacy. The Sensor Tower report revealed that Telegram crossed the 1 billion downloads mark first on Friday. However, this did not hamper WhatsApp’s …

Facebook ties up with Indian firm to provide SMB loans up to ₹50 lakh
3 years, 4 months ago

Facebook ties up with Indian firm to provide SMB loans up to ₹50 lakh

Live Mint  

New Delhi: Facebook is partnering with an Indian online lending firm to help provide loans to small domestic businesses, its country head said on Friday, as part of a push to bring more businesses to advertise on its platform. The social media giant is joining hands with Indifi to help provide loans ranging from Ra 50,00,00 to ₹50, 00,000 at …

WhatsApp users in India can now add Payments Background while sending money through the app
3 years, 4 months ago

WhatsApp users in India can now add Payments Background while sending money through the app

India Today  

WhatsApp has added new updates to its payments feature. The WhatsApp users in India will now be able to add payments background while sending money to their friends from the app. The Facebook-owned messaging app says that the feature will help people in conveying a feeling along with sending money. WhatsApp’s payments background feature looks a lot like Google Pay’s …

WhatsApp banned over 20 lakh accounts in India in a month, reveals first intermediary guidelines report
3 years, 5 months ago

WhatsApp banned over 20 lakh accounts in India in a month, reveals first intermediary guidelines report

India Today  

WhatsApp on Thursday published its first intermediary guidelines report in compliance with the new Information Technology Rules, 2021. The Facebook-owned messaging app revealed that it banned over 29 lakh accounts between May 15 - June 15, 2021. As per the first intermediary guidelines report, the messaging app received 70 requests for account support and 204 ban appeals, of which the …

WhatsApp appoints ex-Amazon executive to head India payments division
3 years, 5 months ago

WhatsApp appoints ex-Amazon executive to head India payments division

The Hindu  

WhatsApp said on Monday it has hired Manesh Mahatme to head the payments division in India. WhatsApp Pay received approval to operate from the National Payments Corporation of India last November. At present, Google Pay, Walmart’s PhonePe and Paytm capture majority of the UPI market share "We are excited to have Manesh join our WhatsApp India team. Manesh has been …

WhatsApp Pay feature now rolling out to more Indian users
3 years, 5 months ago

WhatsApp Pay feature now rolling out to more Indian users

India Today  

WhatsApp Pay which went live in India in November last year is being rolled out to more users. Many users did not receive the feature immediately after it went live even after updating their app several times but now most users across Android and iOS seem to be getting it finally. WhatsApp Pay, as the name suggests, lets users send …

WhatsApp’s Fight With India Has Global Implications
54 years, 11 months ago

WhatsApp’s Fight With India Has Global Implications

Wired  

WhatsApp is fighting for the privacy of citizens of the world’s largest democracy. This week, the Facebook-owned messaging platform sued the Indian government in a bid to challenge new IT rules that ask messaging apps to trace the “first originator” of a message. While it is difficult to assess the possible outcomes of the lawsuit, it could potentially dictate the …

WhatsApp says India's new IT rules that ask for message tracing will end privacy for users
3 years, 6 months ago

WhatsApp says India's new IT rules that ask for message tracing will end privacy for users

India Today  

WhatsApp and the Government of India are again face-to-face on the topic of traceability that first came to light in 2019. WhatsApp filed a legal complaint on Tuesday in New Delhi against the Centre, where the lawsuit says that the new rules violate privacy rights since it requires the platform to break end-to-end encryption. WhatsApp employs end-to-end encryption, and the …

Will maintain current approach till data law comes into effect: WhatsApp
3 years, 6 months ago

Will maintain current approach till data law comes into effect: WhatsApp

The Hindu  

Facebook-owned WhatsApp has told the government that it will not limit functionality for users in the coming weeks but will continue the current approach of reminding users about the update until “at least the forthcoming Personal Data Protection law comes into effect.” WhatsApp has said this in its response to the notice by the Government of India asking the platform …

WhatsApp and its dubious claims
3 years, 7 months ago

WhatsApp and its dubious claims

The Hindu  

The learned senior advocates Kapil Sibal and Arvind Datar submitted to the Delhi High Court that WhatsApp’s contentious new privacy policy came into effect from May 15, 2021. If a public policy of privacy is there in India, does it apply to WhatsApp policy?” This question acquires relevance due to the dominant market status of WhatsApp-Facebook-Instagram. In its affidavit to …

Google Pay UPI payments to use NFC soon in India, but you will need a premium phone
3 years, 7 months ago

Google Pay UPI payments to use NFC soon in India, but you will need a premium phone

India Today  

Google Pay for India is soon adding the option to pay using UPI over an NFC connection. In a support page on its Google Pay website, as pointed out by Android Police, the software giant has explained how you will be able to make UPI payments using NFC. With both the requirements met, your Google Pay app will be able …

Why WhatsApp users in Europe can opt-out of New WhatsApp privacy policy but users in India cannot?
3 years, 8 months ago

Why WhatsApp users in Europe can opt-out of New WhatsApp privacy policy but users in India cannot?

India Today  

WhatsApp’s new terms of service will go into effect from May 15, 2021. WhatsApp faced severe criticism since the announcement of the new policy and even extended the date of the new privacy policy from February to May 2021. WhatsApp users in Europe can opt-out of the new privacy policy owing to the laws in the EU called the General …

Signal In-App Payments Introduced for Cryptocurrencies, Beta Launched in UK
3 years, 8 months ago

Signal In-App Payments Introduced for Cryptocurrencies, Beta Launched in UK

News 18  

Signal, the encrypted messaging app that shot to popularity among general consumers as well thanks to the WhatsApp privacy policy debacle, has a big new feature coming in with Signal in-app payments. The adaption rate of Signal in-app payments will admittedly be limited thanks to the fairly limited user base of MobileCoin, and the places where consumers can use it. …

WhatsApp rival tests cryptocurrency payments
3 years, 8 months ago

WhatsApp rival tests cryptocurrency payments

The Hindu  

Messaging app Signal said it has rolled out the beta build for digital currency payments on its platform. The WhatsApp rival said it is testing the feature with MobileCoin in the U.K. Signal Foundation's co-founder Moxie Marlinspike has been an advisor to the crypto exchange since 2017, according to a Wired report. Signal Payments will link MobileCoin wallet to the …

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