Hyderabad Consumer District Commission Directs Paytm To Pay Rs. 3,000 For Deficiency Of Service, Also Awards Litigation Cost
1 year, 8 months ago

Hyderabad Consumer District Commission Directs Paytm To Pay Rs. 3,000 For Deficiency Of Service, Also Awards Litigation Cost

Live Law  

The Hyderabad District Consumer Redressal Commission bench, consisting M. Ram Gopal Reddy, D. Sreedevi, and J. Shyamala, has directed Paytm to pay Rs 3,000 as compensation for the mental distress caused to a consumer. The case involved a situation where the consumer's account was debited while doing a Paytm transaction, but the amount was not transferred to the intended recipient, indicating a deficiency in service. The consumer’s Paytm App was linked to his SBI Bank Account, but the transaction showed deductions without any transmission to the recipient's account. Thus, the commission ruled in favour of the consumer, directing Paytm to pay Rs 2,000 as compensation for the delayed transaction and Rs 1,000 as litigation costs within 45 days.

Consumer Hyderabad Pay Commission Paytm Recipient Paytm To Pay Rs  directs  recipient  consumer  transaction  service  compensation  app  rs  pay  hyderabad  cost  litigation  complainants  deficiency  commission  paytm  district

History of this topic

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]
2 months, 4 weeks ago

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]

Live Law  

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3 months, 1 week ago

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Live Law  

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3 months, 2 weeks ago

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Live Law  

The Telangana State Commission, presided by Smt. V. V. Seshubabu held State Bank of India liable for deficiency in service for collecting unaccounted funds from the customer without proper justification. The complainant filed a complaint before the District Commission and alleged the bank collected Rs. Aggrieved by the District Commission's order, the bank filed an appeal before the State Commission …

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8 months, 3 weeks ago

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Live Law  

The District Consumer Disputes Redressal Commission, Vellore bench of Meenakshi Sundaram and Asghar Khan held the Tahsildar of Anaicut Taluk village and the District Collector of Sathuvachari District, Vellore, liable for deficiency in services for their failure to measure the property of the Complainant despite the Complainant paying necessary fees on three occasions. Feeling aggrieved, the Complainant filed a consumer …

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9 months ago

Consumer Cases Weekly Round Up: 17th-23rd June 2024

Live Law  

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9 months, 1 week ago

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Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K, Chandrashekar S Noola and Rekha Sayannvar held Shine.Com liable for deficiency in services due to its failure to provide job-hunting services for which the Complainant paid Rs. Feeling aggrieved, the Complainant approached the Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban, Karnataka and filed a consumer complaint …

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9 months, 2 weeks ago

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Live Law  

The District Consumer Disputes Redressal Commission, Ernakulam bench comprising Shri D.B. held Myntra liable for deficiency in service for failure to resolve the issue with the Complainant's credit points within the promised deadline. Seeking a refund of the credited amount, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Ernakulam, Kerala. Observations of the Commission: The …

Consumer forum orders Byju’s to pay Rs 95K for failing to provide curriculum material
9 months, 3 weeks ago

Consumer forum orders Byju’s to pay Rs 95K for failing to provide curriculum material

New Indian Express  

HYDERABAD : The District Consumer Disputes Redressal Commission-II, Hyderabad, has directed ed-tech company Byju’s to pay Rs 94,999 for neither providing curriculum material for the JEE - IP course to the complainant’s son nor refunding the course fee. As a matter of fact, despite promising to refund the complete amount, the Byju’s credited Rs 1 into the bank account of …

Hyderabad District Commission Holds Thomas Cook Liable For Failure To Refund Booking Amount Despite Medical Emergency Of Traveller
1 year ago

Hyderabad District Commission Holds Thomas Cook Liable For Failure To Refund Booking Amount Despite Medical Emergency Of Traveller

Live Law  

The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and D. Madhavi Latha held Thomas Cook liable for deficiency in service and unfair trade practices for refusal to refund the tour package amount, despite the Complainant's medical emergency. While Indigo refunded their airfare due to the medical emergency, Thomas Cook declined to refund …

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024
1 year ago

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024

Live Law  

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Money Not Refunded Despite Failed Transaction, Panipat District Commission Holds Paytm And Manyavar Liable For Deficiency In Service
1 year ago

Money Not Refunded Despite Failed Transaction, Panipat District Commission Holds Paytm And Manyavar Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission, Panipat bench comprising Dr. R.K. Dogra and Dr. Rekha Chaudhary held Manyavar and Paytm liable for deficiency in services for failure to refund the money deducted from the Complainant's account despite showing “transaction failed”. The Complainants made several communications with Manyavar and Paytm but didn't receive any satisfactory response from them. Feeling aggrieved, the …

Failure To Transfer Amount Deducted In An Unsuccessful Transaction, Chandigarh District Commission Holds Paytm Liable
1 year, 1 month ago

Failure To Transfer Amount Deducted In An Unsuccessful Transaction, Chandigarh District Commission Holds Paytm Liable

Live Law  

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh and Surjeet Kaur held One 97 Communications India Limited liable for deficiency in services for failure to reverse the amount after a transaction failure which was reflected as "transaction status failure.” The bench directed it to refund Rs.826.37/- to the Complainant and pay a compensation of Rs.3,000/- along …

Paytm Chronicle Continues: From FAQs to RBI's Firm Stand, What We Know So Far
1 year, 1 month ago

Paytm Chronicle Continues: From FAQs to RBI's Firm Stand, What We Know So Far

News 18  

On Monday, Reserve Bank of India Governor Shaktikanta Das said there was “hardly any room” to review the action taken against Paytm Payments Bank. Asked if the deadline of February 29 would be extended, Das said, “Wait for the FAQ.” “Don’t expect review of RBI’s decision in FAQ. “Just one clarification, this particular action is against Paytm Payments Bank and …

Paytm crisis: Vijay Shekhar Sharma knocks at Nirmala Sitharaman's door, gets curt reply
1 year, 1 month ago

Paytm crisis: Vijay Shekhar Sharma knocks at Nirmala Sitharaman's door, gets curt reply

Hindustan Times  

Paytm founder and chief executive officer Vijay Shekhar Sharma on Tuesday had met finance minister Nirmala Sitharaman in wake of the Reserve Bank of India actions against his Paytm Payments Bank. According to a Moneycontrol report, the central bank refused to grant any concession to the Paytm Payments Bank including the migration of users' accounts to other banks and extension …

Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024
1 year, 1 month ago

Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024

Live Law  

National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. Liable For Unfair Trade Practice The District Consumer Disputes Redressal Commission, Kullu bench comprising Purender Vaidya and Pooja Gupta held HDFC Life Insurance Company liable for deficiency in services for falsely repudiating the claim. …

Consumer Cases Monthly Digest: January 2024
1 year, 1 month ago

Consumer Cases Monthly Digest: January 2024

Live Law  

National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. District Consumer Disputes Redressal Commission, Jind Failure To Pay Insured Crop Damage, Jind District Commission Holds Bajaj Allianz General Insurance Liable For Deficiency Of Service The District Consumer Disputes Redressal Commission, Jind bench comprising …

Paytm crisis: No ED investigation either against company or CEO, company asserts
1 year, 1 month ago

Paytm crisis: No ED investigation either against company or CEO, company asserts

Hindustan Times  

The Enforcement Directorate is neither investigating owner of Paytm brand- One97 Communications- nor its founder and CEO Vijay Shekhar Sharma for money laundering, the company said. We have and continue to abide by Indian laws and take regulatory orders with utmost seriousness.” This comes following a recent RBI order that barred Paytm Payments Bank Ltd from taking any further deposits, …

Paytm woes worsen as traders' body advises users to switch to other payment apps after RBI crackdown
1 year, 1 month ago

Paytm woes worsen as traders' body advises users to switch to other payment apps after RBI crackdown

Hindustan Times  

After the Reserve Bank of India cracked down against Paytm Payments Bank and its regulatory violations, traders' body CAIT issued a cautionary advice to Paytm users, urging them to switch to other payment apps. The Confederation of All India Traders said in a statement that traders are advised to use payment platforms other than Paytm for business-related transactions as RBI …

Annual Digest of Consumer Cases 2023: Part-III
1 year, 2 months ago

Annual Digest of Consumer Cases 2023: Part-III

Live Law  

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA Handover Possession Of Flats Or Refund 22.6 Lakhs With Interest: Maharashtra State Commission Holds Someshwar Builders Liable For Deficiency In Service Case Title: Mr. Ravindra Bajirao Galande vs. Shri Someshwar Construction Companys and Developers The Maharashtra State Consumer Commission allowed the complaint filed against Shri Someshwar Builders and Developers and held it liable for …

Annual Digest of Consumer Cases 2023: Part-II
1 year, 2 months ago

Annual Digest of Consumer Cases 2023: Part-II

Live Law  

MINISTRY OF CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023 In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the National Consumer Disputes Redressal Commission. …

South Delhi District Commission Holds CarDekho.com Liable For Not Refunding Booking Amount, Directs To Pay Rs 20k Compensation
1 year, 2 months ago

South Delhi District Commission Holds CarDekho.com Liable For Not Refunding Booking Amount, Directs To Pay Rs 20k Compensation

Live Law  

The District Consumer Disputes Redressal Commission-II South Delhi bench comprising Monika A Srivastava, Kiran Kaushal and U.K. Tyagi held CarDekho.com liable for deficiency in service and unfair trade practices for not refunding the booking amount to the Complainant after it declined to deliver the purchased car to the Complainant. Following an online payment of a booking amount totalling INR 999/-, …

Boudh District Commission Directs Vodafone To Pay Compensation For Outdated Recharge Vouchers And Refund Security Deposit To The Distributors
1 year, 3 months ago

Boudh District Commission Directs Vodafone To Pay Compensation For Outdated Recharge Vouchers And Refund Security Deposit To The Distributors

Live Law  

The District Consumer Disputes Redressal Commission, Boudh bench comprising Sri H.B. Nayak held Vodafone Idea Mobile Services Limited liable for unilaterally halting its business operations in the Boudh district which led to the invalidation of the Recharge Coupon Vouchers already bought by the Distributor. The District Commission also directed Vodafone to disburse the security deposit collected from the Distributor while …

Inadequate Power Supply And AC Failure In Garib Rath Train, Hyderabad District Commission Orders South-Central Railways Liable For Negligence
1 year, 4 months ago

Inadequate Power Supply And AC Failure In Garib Rath Train, Hyderabad District Commission Orders South-Central Railways Liable For Negligence

Live Law  

The District Consumer Disputes Redressal Commission-II, Hyderabad bench comprising Sri Vakkanti Narasimha Rao and Smt. D. Sreedevi held South Central Railway liable for negligence which resulted in great inconvenience to the passengers of AC 3 compartment in the Garib Rath train going from Vishakhapatnam to Secunderabad. Brief Facts: KVS Appa Rao and his minor daughter, K. Veekshita reserved two seats …

Unable To Redeem Domino's Gift Card Purchased Via Paytm: Hyderabad District Commission Orders Refund And Compensation
1 year, 4 months ago

Unable To Redeem Domino's Gift Card Purchased Via Paytm: Hyderabad District Commission Orders Refund And Compensation

Live Law  

The Hyderabad District Consumer Disputes Redressal Commission has allowed a consumer complaint against Paytm and Dominos directing them to compensate the complainant jointly. The complaint was regarding a Domino's gift card that the complainant purchased through Paytm but faced difficulty redeeming it for a food purchase. Uppala Rajeev Babu bought a Domino's gift card worth Rs. This lack of response …

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs
1 year, 4 months ago

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore bench comprising Sri Shivarama K., Sri Chandrashekar S. Noola and Smt. The District Commission cited a circular issued by the RBI which exempts customers from liability for unauthorized electronic banking transactions. Observations by the Commission: The District Commission held that the SBI had failed to safeguard the complainant's accounts and had not …

Consumer Cases Monthly Round-Up: October 2023
1 year, 4 months ago

Consumer Cases Monthly Round-Up: October 2023

Live Law  

Supreme Court Consumer Disputes Are Non-Arbitrable, Consumers Can't Be Compelled Into Arbitration: Supreme Court Case Title: M. Hemalatha Devi & Ors V. B. Udayasri, Civil Appeal Nos.6500-6501 of 2023, Citation: 2023 LiveLaw 902 The Supreme Court recently held that consumer disputes are non-arbitrable disputes and that a party cannot be compelled into arbitration just because they are a signatory to …

Consumer forum slaps Rs 85,000 fine on travel firm for deficiency of service
1 year, 6 months ago

Consumer forum slaps Rs 85,000 fine on travel firm for deficiency of service

Deccan Chronicle  

HYDERABAD: What was supposed to be a memorable trip for a newly-wedded couple, ended up in a nightmare. Sriharsha, a software employee from Sainikpuri, approached the Hyderabad district consumer forum-I complaining against online travel firm, MakeMyTrip, for deficiency of service and unfair trade practices. The forum ordered it to refund Rs 85,984 as compensation along with Rs 25,000 for causing …

Intermediaries Responsible For Fund Transfer Issues, Bangalore Commission Orders Phonepe To Refund Amount, Pay Rs.6k Compensation And Rs. 5k Litigation Cost
1 year, 6 months ago

Intermediaries Responsible For Fund Transfer Issues, Bangalore Commission Orders Phonepe To Refund Amount, Pay Rs.6k Compensation And Rs. 5k Litigation Cost

Live Law  

Recently, the Additional Bangalore Urban District Consumer Disputes Redressal Commission bench comprising of Shivarama. These circumstances subjected Vinaya and Unnikrishna to mental and financial hardships, leaving them with no choice but to approach the Additional Bangalore District Consumer Disputes Redressal Commission for a resolution. Observations by the Commission: The District Commission held that PhonePe being third-party application provider, authorized by …

District Consumer Disputes Redressal Commission, Chennai (South) Holds Dealer Liable For Selling Defective Goods.
2 years, 1 month ago

District Consumer Disputes Redressal Commission, Chennai (South) Holds Dealer Liable For Selling Defective Goods.

Live Law  

The District Consumer Disputes Redressal Commission, Chennai comprising Mrs. B. Jijaa as President, Mr. T.R. The bench directed the Opposite Party to either replace the defective tiles of the Complainant’s house or to pay a sum of 4,18,080/- INR being the cost of the tiles and to pay a sum of 50,000/- INR as compensation for the deficiency in service …

Paytm Payments Bank to take 'immediate steps' to comply with RBI directions
3 years ago

Paytm Payments Bank to take 'immediate steps' to comply with RBI directions

Firstpost  

New Delhi: Paytm Payments Bank on Saturday said it is taking immediate actions to comply with the direction of the Reserve Bank of India which has barred the company from opening new accounts amid “material supervisory concerns”. This is the third time that Vijay Shekhar Sharma-promoted Paytm Payments Bank is facing action from the banking regulator since its inception in …

Pune consumer forum direct insurance mediators to pay ₹10,000 to complainant over deficiency in service
6 years, 10 months ago

Pune consumer forum direct insurance mediators to pay ₹10,000 to complainant over deficiency in service

Hindustan Times  

The Pune district consumer forum has directed an insurance mediator, SYSKA Gadget Secure and Leehan Retail Private Limited, to pay a compensation of ₹10,000 to a complainant on account of deficiency in service. The complainant, identified as Sudip Mahesh Kenjalkar, is a lawyer by profession and had filed a complaint with the district consumer forum under Section 12 of Consumer …

Note ban: Just 2 day into launch, Paytm suspends 'App POS' on data security concerns
8 years, 4 months ago

Note ban: Just 2 day into launch, Paytm suspends 'App POS' on data security concerns

Firstpost  

We have decided to add additional certifications and features before making it available to merchants. New Delhi: Mobile wallet company Paytm has suspended its app that allowed small shopkeepers to accept payment through cards amid ongoing cash crunch, citing risks to customer data and privacy. However, soon after launching ‘App POS’ with much fanfare this week, Paytm rolled back the …

Thomas Cook Told To Pay Over Rs 6-Lakh Compensation To Former Delhi HC Judge For Poor Services [Read Order]
8 years, 4 months ago

Thomas Cook Told To Pay Over Rs 6-Lakh Compensation To Former Delhi HC Judge For Poor Services [Read Order]

Live Law  

The New Delhi District Consumer Disputes Redressal Forum in Justice Ashok Kumar Srivastava vs. Thomas Cook Ltd. & Ors., has directed the travel company to pay over Rs 6 lakh as compensation to a former judge of the Delhi High Court for poor services rendered and mental agony caused due to being stranded in a foreign country without flight tickets …

Thomas Cook Told To Pay Over Rs 6-Lakh Compensation To Former Delhi HC Judge For Poor Services [Read Order]
8 years, 4 months ago

Thomas Cook Told To Pay Over Rs 6-Lakh Compensation To Former Delhi HC Judge For Poor Services [Read Order]

Live Law  

The New Delhi District Consumer Disputes Redressal Forum in Justice Ashok Kumar Srivastava vs. Thomas Cook Ltd. & Ors., has directed the travel company to pay over Rs 6 lakh as compensation to a former judge of the Delhi High Court for poor services rendered and mental agony caused due to being stranded in a foreign country without flight tickets …

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