Most airlines except one are recovering from the CrowdStrike tech outage. The feds have noticed
Delta Air Lines struggled for a fourth straight day to recover from a worldwide technology outage caused by a faulty software update, stranding tens of thousands of passengers and drawing unwanted attention from the federal government. The airline’s chief executive said it would take “another couple days” before “the worst is clearly behind us.” Delta’s chief information officer said Monday that the airline was still trying to fix a vital crew-scheduling program. Buttigieg said his agency had received “hundreds of complaints” about Delta, and he expects the airline to provide hotels and meals for travelers who are delayed and to issue quick refunds to customers who don’t want to be rebooked on a later flight. “Today will be a better day than yesterday, and hopefully Tuesday and Wednesday will be that much better again.” On the same video, Delta Chief Information Officer Rahul Samant said two applications were particularly difficult to restart on Friday: One that manages traffic at Hartsfield–Jackson Atlanta International Airport, Delta’s biggest hub, and another that assigns pilots and flight attendants to flights. “This has me double-thinking about that.” Delta’s meltdown is reminiscent of the December 2022 debacle that caused Southwest Airlines to cancel nearly 17,000 flights over a 15-day stretch.
Delta canceled hundreds of flights Monday as it recovers from CrowdStrike failures
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