Three UK investigating wifi call issue after reports of 999 connection failures

1 month, 1 week ago

Are you a customer of the most complained about phone and broadband firms in Britain?

TalkTalk and O2 topped the list of the most complained about broadband and phone companies, according to latest Ofcom data. TalkTalk also topped the list of landline providers that received the most complaints, with 8 complaints per 100,000 customers, tied with EE and Now Broadband. Now Broadband, which topped the list in the previous quarter with 18 complaints per 100,000 …

Industry Complaints Sky Mobile Service Average Ofcom

2 months ago

Three down: 3 phone calls not working amid mobile network problems

The Independent

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Three’s phone network has stopped working properly, leaving people unable to make or …

Mobile Network Problems Indytech

Airtel outage: Mobile, broadband services down for several users

Hindustan Times

Several people took to social media on Thursday complaining that they were unable to access Airtel broadband and mobile services, a disruption flagged by hundreds of people on outage detector downdetector.in. Photographer: Abeer Khan/Bloomberg The Airtel network outage reportedly hit both Airtel mobile and broadband users because of which they are unable to place calls or access the internet. Several …

Indian Railways Mobile Ticket Airtel Broadband Users Irctc Outage

Airtel Down: Users Report Issues With Network, Internet Across Country, Vent Frustration On X

ABP News

Airtel Outage: Airtel users across the country experienced significant disruptions in mobile and broadband services on Thursday morning, leaving many unable to make calls or access the internet. #Airtel #airteldown — People and City December 26, 2024 @DoT_India @airtelindia @MIB_India outage by Airtel for more than half an hour today 26 dec24 approx 0900 to 0930 hrs. Feels good to …

Network Port Jio Users Outage Airtel Downdetector

3 months ago

Airtel down nationwide: Thousands affected across India

India TV News

On the morning of December 26, Airtel, one of the leading telecom service providers of India reportedly faced a massive service outage, leaving thousands of users with connectivity issues. Among these, 47 per cent faced mobile internet problems, 30 per cent reported a total service blackout, and 23 per cent struggled with signal reception. Social media quickly became a platform …

Social Media India Service Users Outage Airtel

3 months ago

Airtel down: Airtel mobile and broadband users unable to place calls, use internet

India Today

The Airtel network is facing a widespread outage that has affected thousands of users. The outage has hit both Airtel mobile and broadband users because of which they are unable to place calls or access the internet. Many users have also reported that their device running on Airtel SIM went on ‘No Network’ for quite some time. The outage caused …

Outage Airtel Users Unable

3 months, 2 weeks ago

Meta ‘99%’ finished fixing ‘technical issue’ that caused widespread blackout

The Independent

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Meta said it is “99% of the way there” in solving an ongoing …

Meta Indytech Facebook Downdetector Caused Widespread

3 months, 3 weeks ago

Cellphone outage in Denmark causes widespread disruption and hits emergency services

Associated Press

COPENHAGEN — One of Denmark’s largest cellphone networks suffered severe outages Thursday that prevented people from contacting emergency services, forced at least one hospital to reduce non-critical medical care, and prompted security services in some regions to patrol the streets in search of people in need of help. Trains and buses in parts of the country also suffered delays due …

Denmark

4 months, 1 week ago

434 hoax calls to UP112 in 312 days! Hunt on for culprit

Hindustan Times

A hoax caller has kept the UP Police’s emergency response system, UP112, on edge for nearly 11 months, troubling personnel in Meerut with false alarms, abusive language, and negative feedback. The accused was charged under several sections of the Bharatiya Nyaya Sanhita Frustrated with the continuous nuisance, Meerut UP112 in-charge Balram Singh Yadav filed a first information report at Ganga …

Calls Meerut Up112

4 months, 2 weeks ago

Telecom Ministry to soon introduce steps to reduce call drops

India Today

The Union Telecommunications Ministry is working to solve the issue of call drops on war-footing, following several complaints. While earlier, local service area was done to check the quality, the ministry will now conduct cell level monitoring. Graded financial disincentives of upto Rs 3 lakh per parameter will be imposed for non-compliance, for consecutive non-compliance with defined standards across 30 …

Call Drop Telecom Ministry

6 months ago

‘Cyber vandalism’ shuts down wifi at 19 Network Rail stations

The Independent

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. A Network Rail spokesperson said: “Last night the public wifi at 19 of Network Rail’s managed stations …

Security London Network Incident Landing Stations Cyber

6 months, 3 weeks ago

Deaf people risk losing access to 999 services in 3G switch-off

The Telegraph

Deaf Britons have been warned that they may be unable to make calls to emergency services as 3G mobile networks are shut down across the UK. Ofcom, the industry regulator, said the 3G switch-off meant people with older mobile phones could lose access to the service provided to British Sign Language users. Currently, deaf people can contact the emergency services …

Network Service Emergency Video

6 months, 3 weeks ago

Why does my phone say SOS? Nationwide AT&T outage sparks 911 fears as dispatch centers report widespread failures

Daily Mail

A nationwide AT&T outage has prompted users across the United States to dial 911, as dispatch centers are reporting widespread failures. A nationwide AT&T outage has prompted users across the United States to dial 911, as dispatch centers are reporting widespread failures Many customers have since turned to X to share their frustrations with the hours-long outage, as they seek …

Company Report Issue Outage Sos Customers Our Customers

6 months, 3 weeks ago

Reporting cybercrime within golden hour on 112 is a challenge for citizens

The Hindu

On August 20, Netra Kiran, a private firm employee, received 35 calls from over 30 numbers within an hour. But upon being redirected to the cybercrime helpline, the calls would get cut after a minute without any response. What is the use of having an emergency number?” Deputy Commissioner of Police, Command Centre, Kshama Mishra said that the Emergency Response …

Number Response Calls Cybercrime Officials Report Cybercrime 112

7 months ago

AT&T says it has resolved software issue that caused an outage for some wireless customers

CNN

CNN — AT&T wireless service was down for some customers for parts of Tuesday because of a software issue that has since been fixed, according to the company, which has experienced several outages this year. “We apologize for the inconvenience, and we appreciate our customers’ patience as we worked to resolve this issue.” The AT&T outage came one day after …

Wireless Service Issue Outage Customers Fcc 911 Calls

7 months ago

Indian Govt Warns People About TRAI Fraud Caller Scam: Here's What It Says

News 18

The Indian government has cautioned citizens not to fall prey to fraudulent calls impersonating officials from the Telecom Regulatory Authority of India. “It has been brought to the notice of TRAI that a lot of pre-recorded calls are being made to citizens claiming to be from the TRAI,” the regulatory body said. Therefore, any form of communication claiming to be …

Trai Fraudulent Calls

7 months, 1 week ago

Vodafone is back online following a three-hour outage that left thousands of Britons unable to use the internet on their smartphone

Daily Mail

It's one of the most popular network providers in the UK, but Vodafone is only now back online after going down for three hours this afternoon. It's one of the most popular network providers in the UK, but it appears that Vodafone went down this afternoon for three hours According to Downdetector, connection issues started around 12:30 pm as users …

Social Media Access Services Mobile Network Service Issue

8 months, 1 week ago

Microsoft users worldwide report widespread outages affecting banks, airlines and broadcasters

The Independent

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Microsoft Crowdstrike Banks Airlines Reported Widespread Widespread Outages Reported Widespread Outages

9 months, 1 week ago

392 mobile handsets to be blocked over KYC scams linked to electricity bills: DoT

Hindustan Times

The Department of Telecommunications on Monday ordered all telecom service providers to block 392 handsets from accessing telecom services, and re-verification of 31,740 mobile connections linked to these handsets following complaints of electricity bills-linked KYC scams made on its Chakshu portal. In this case, fraudsters would send SMS and WhatsApp messages, falsely instructing victims to update their KYC details to …

Whatsapp Dot Mobile Handsets Reported Mobile Kyc Scams Chakshu

10 months, 3 weeks ago

Telstra delays 3G network shutdown until August amid concerns about access to emergency calls

ABC

In short: Telstra is delaying the closure of its 3G network until August 31 amid concerns about the number of Australians who could be blocked from making emergency calls. Telstra is delaying the closure of its 3G network until August 31 amid concerns about the number of Australians who could be blocked from making emergency calls. Telstra is delaying its …

Mobile Network Minister Customers Tpg Australians Upgrade

1 year ago

Ofcom to probe provider for disruption in access to 999 calls

The Independent

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Business customers of Vonage, a subsidiary of Swedish telecoms …

Ofcom

1 year, 1 month ago

AT&T apologizes for massive system failure but rules out cyber attack

The Independent

✕ Close AT&T users facing cell service outages nationwide Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy AT&T has said that …

Cyber Attack Outage Indytech

1 year, 1 month ago

AT&T blames major network outage that downed 70,000 phones on a software update glitch while it 'expanded its network' - but the FBI and Homeland Security are STILL investigating

Daily Mail

Phone company says outage occurred while it 'expanded' the network yesterday AT&T has blamed its network outage that downed at least 70,000 phones on a 'software update glitch'. Americans stood outside AT&T stores looking for answers to why they were without cellular service for hours AT&T staff appeared to have no answers for the group of frustrated customers standing outside …

Netflix Network Service San Francisco Company Fbi Users

1 year, 1 month ago

AT&T says massive national outage caused by ‘incorrect process’ not cyber attack

The Independent

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US Your briefing on the latest headlines from across the US SIGN UP I would like to be emailed about offers, events and updates from The Independent. The major US provider said in a statement …

Outage Latest Headlines

1 year, 1 month ago

AT&T’s network is having problems: What you should know while navigating a phone service outage

Associated Press

NEW YORK — Customers of AT&T, the country’s largest wireless provider, reported widespread outages on Thursday. The message indicates that the device is having trouble connecting to their cellular provider’s network, but it can make emergency calls through other carrier networks, according to Apple Support. Wi-Fi calling is a built-in feature on most Android devices and iPhones and can be …

Service Phone Outage

1 year, 1 month ago

Cell outage across the US: AT&T is 'working urgently to restore service' as more than 70,000 customers are hit by nationwide communications blackout - but mobile providers are refusing to reveal cause

Daily Mail

AT&T have said they 'working urgently' to restore network outages that is affecting over 70,000 of their customers. According to DownDetector, the number of outages reported climbed to over 70,000 just after 7AM on Thursday Service disruptions have been reported across the country, with outages first occurring around 4am eastern time The major cellphone companies have yet make any statement …

Mobile Outages Network Statement Service San Francisco Reported

1 year, 1 month ago

Is your phone working? Americans report nationwide cellular outages

LA Times

A man uses a cellphone in New Orleans in 2019. A number of Americans are dealing with cellular outages Thursday on AT&T, Cricket Wireless, Verizon, T-Mobile and other service providers, according to data from Downdetector. A number of Americans are dealing with cellular outages on AT&T, Cricket Wireless, Verizon, T-Mobile and other service providers, according to data from Downdetector. Business …

Outages Verizon Service Providers Cricket Wireless Cellular Outages

1 year, 1 month ago

Three apologies after several days of mobile network issues

The Independent

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Network Service Issue Its Network

1 year, 2 months ago

Optus admits 10 times more people affected by triple-0 failures than previously disclosed

ABC

In short: Optus says close to 2,700 customers tried and failed to call emergency services from their mobile phones during the November 2023 network outage. Optus says close to 2,700 customers tried and failed to call emergency services from their mobile phones during the November 2023 network outage. At a Senate inquiry into the outage in November, then-CEO Kelly Bayer …

Emergency Services Senate Outage Customers Our Customers Optus

1 year, 2 months ago

911 calls from Maui capture pleas for the stranded and the missing

The Independent

Sign up to the Independent Climate email for the latest advice on saving the planet Get our free Climate email Get our free Climate email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The day after the deadliest U.S. wildfire in a century destroyed a seaside community on …

Emergency Missing Help Her Husband Maui Called Lahaina

1 year, 2 months ago

Concerns about Optus mobile triple-0 calls emerged early in outage, FOI documents show

ABC

Optus and the federal government spent hours during last year's unprecedented outage telling the public triple-0 calls from mobiles should work despite mounting evidence to the contrary, the ABC can reveal. Key points: Internal emails and briefing notes reveal there were concerns about mobile triple-0 calls from the morning However, Optus did not publicly admit there was a problem until …

Emergency Services Emergency Mobile Senate Minister Victoria Chris

1 year, 2 months ago

Vodafone down: Phone network not working leaving users unable get internet or call

The Independent

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Vodafone has stopped working properly, leaving users unable to get on the internet …

Network Indytech Vodafone

1 year, 2 months ago

HMRC customer service meltdown: Phone lines abandoned and taxpayers hounded for money they don't owe

Daily Mail

The tax office is in the grip of a customer service meltdown — just as close to five million taxpayers have only three weeks left to file their 2022-23 tax returns. HMRC’s decision to restrict access to its helpline has provoked anger among MPs and tax experts, who warn it could lead to mistakes on tax returns and people facing …

Tax Money Phone Wait Told Received Hmrc

1 year, 3 months ago

Three down: Phone network not working as users report no service and lost messages

The Independent

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. “We’re aware that a small number of customers may be experiencing issues with our network this morning,” …

Indytech

1 year, 4 months ago

Government probe into massive Optus outage to investigate triple-0 access and public messaging

ABC

The federal government's inquiry into this month's massive Optus outage will home in on concerns Australians were unable to access the triple-0 emergency service, and whether government messaging during the incident was up to scratch. Key points: A 14-hour Optus outage, where customers couldn't access the internet or make phone calls, led to its CEO resigning A government review will …

Access Outage Customers Photo Ms Rowland Messaging Kelly Bayer Rosmarin

1 year, 4 months ago

Optus facing pressure over failed triple-0 calls ahead of Senate inquiry into outage

ABC

Early last Wednesday morning, Adrian Ashenden spent 15 minutes immobile on the floor "preoccupied with staying alive" while his wife frantically tried to call an ambulance. Key points: Optus landlines and some mobile phones could not dial triple-0 during the outage The regulator is investigating Optus's failure to connect some emergency calls A Senate inquiry is due to question Optus's …

Emergency Services Emergency Services Network Senate Need His Wife

1 year, 4 months ago

What caused Optus's nationwide outage, and how long was it down for? Here's what we know

ABC

Millions of customers of Australia's second-largest telecommunications company, Optus, were affected by an outage of mobile phone and internet services on Wednesday morning. On social media platform X, the Optus support team said it was "working urgently to restore services" and apologised to customers. At 12:55pm AEDT, as some Optus customers noticed their mobile reception returning, the company said some …

Services Mobile Company Phone Melbourne Outage Wednesday Morning

1 year, 4 months ago

Optus blackout: What is a 'deep network' outage and what may have caused it?

ABC

Optus customers woke up on Wednesday morning to find they were unable to get their social media fix, and they weren't happy. Around 12.30pm, Optus chief executive Kelly Bayer Rosmarin told radio 2GB the path to restoration had been found, nearly nine hours after the blackout began. With a number of smaller mobile network providers reselling the Optus network, including …

Access Customers Ecu Mobile Network Optus Outage Bayer Rosmarin

1 year, 6 months ago

Widespread Vodafone/EE outage is now fixed, networks say

The Independent

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. But it also affected people with Vodafone who attempted to call people who ported their number from …

Issue Indytech Vodafone Problem Ee Numbers

1 year, 6 months ago

Vodafone down: Phone network not working as customers struggle to make calls

The Independent

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. The problems mean that Vodafone customers and those at other networks are unable to call phone numbers …

Mobile Network Phone Issue Problems Indytech Customers

1 year, 6 months ago

Telstra connectivity woes pushing outback Queensland residents to Starlink, Wi-Sky

ABC

When her mobile and internet service cut out for the 10th time in a day, outback business owner Belinda Murphy was at her wit's end. Key points: Rural residents say towns suffer frequent connection drop-outs that cost businesses sales and stifle productivity A local internet provider launched by a grazier has seen a boom in demand from rural customers A …

Local Internet Rural Mobile Connectivity Connection Service

1 year, 9 months ago

Issues with 999 calls continue after technical fault, says BT

The Independent

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. However the substitute location tool, which identifies a user’s whereabouts with an automatic text, …

Emergency Services Technical Issue Technical Fault 999 Calls 999 System

1 year, 9 months ago

Chaos as emergency 999 calls not connecting

The Independent

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. The situation was revealed by Metropolitan Police on Sunday morning which urged people to …

Emergency Morning 999 Calls 999 Calls

1 year, 9 months ago

Warning to Android users over glitch which sees their phone accidentally 'silent call' 999

Daily Mail

Police chiefs have warned that an Android feature is triggering a wave of accidental 999 calls. Control rooms have reported a surge in 'silent calls' since a new SOS emergency function was rolled out on Android. 'Nationally, all emergency services are currently experiencing record high 999 call volumes,' the National Police Chief's Council said. Police chiefs claim an SOS Android …

Emergency Google Android Users Feature Sos Silent

1 year, 10 months ago

Sky Mobile down live updates: Network provider ‘working’ to fix issues after mass outage across UK

The Independent

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Sky Twitter Email Sky Mobile Mobile Network

1 year, 10 months ago

Police warn against WhatsApp calls from int'l numbers

Deccan Chronicle

Hyderabad: The police on Tuesday advised WhatsApp users not to respond to repeated calls from unknown international numbers and to be vigilant against falling prey to cybercrime, after users took to Twitter to post queries on the issue. Tollywood actor Rahul Ramakrishna, who has been a victim of such calls, posted on Twitter: “Anybody else getting missed calls on WhatsApp …

Whatsapp Calls International Numbers

1 year, 11 months ago

Emergency alert: Three responds after phone users complain they did not receive test

The Independent

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. open image in gallery Moment emergency alert test goes off at London Marathon The …

Emergency System Receive Emergency Alert Phone Users Test Alert

Three UK investigating wifi call issue after reports of 999 connection failures

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Emergency calls not connecting amid technical issues

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