‘AI could slow BPO sector growth’: Chief Economic Advisor V Anantha Nageswaran
5 months ago

‘AI could slow BPO sector growth’: Chief Economic Advisor V Anantha Nageswaran

Hindustan Times  

Chief Economic Advisor V Anantha Nageswaran highlighted the important and positive impact of artificial intelligence on India's population and workforce, on the sidelines of the Economic Survey 2023-24, tabled in Parliament a day before the presentation of Union Budget 2024. Chief Economic Advisor V Anantha Nageswaran addresses a press conference after tabling of the Economic Survey 2023-24 in Parliament by Union Finance Minister Nirmala Sitharaman, in New Delhi. “The short-term challenge of generative AI could slow BPO sector growth, affecting customer services. The economic survey presented in Parliament by finance minister Nirmala Sitharaman states that the Indian economy can grow at a rate of 7 per cent in the medium term.

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AI threatens to replace BPO employees pretty quickly: Nasscom chairman
9 months, 2 weeks ago

AI threatens to replace BPO employees pretty quickly: Nasscom chairman

Deccan Chronicle  

Workers in the business process outsourcing sector are at the maximum risk of getting impacted by the influx of generative artificial intelligence, IT industry body Nasscom's chairman Rajesh Nambiar has said.Nambiar, who is also the chairman and managing director of global technology major Cogniozant's India unit, said workers in the software services industry, the Indian tech industry's mainstay, do not …

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