Retail firms now see Gen AI as a transformative tech
5 days, 2 hours ago

Retail firms now see Gen AI as a transformative tech

New Indian Express  

BENGALURU: Consumers, especially online shoppers, now prefer quicker product recommendations and hyper-personalised content. As much as 71% of consumers want Gen AI to be integrated into their purchasing experiences, according to Capgemini Research Institute's annual consumer trends report. About 58% have replaced traditional search engines with Gen AI tools as their go-to for product/service recommendations, according to the report. Close to 68% of consumers want Gen AI tools to aggregate search results from online search engines, social media platforms, and retailers’ websites to provide a one-stop shop for highlighted purchase options. About 7 in 10 consumer products and retail companies view Gen AI as a transformative technology, a significant shift from last year, says the report.

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History of this topic

Companies expected to increase Gen AI investments by half this year
2 weeks ago

Companies expected to increase Gen AI investments by half this year

Live Mint  

Companies worldwide are expected to spend 50% more on adopting generative AI technologies in 2025 compared to last year, according to a report from an American technology research and IT advisory firm. Last year, seven IT services firms, including Accenture Plc., Cognizant Technology Solutions Corp., and Capgemini SE, flagged the rise of AI and GenAI tools as a risk factor …

AI robots are entering the public world—with mixed results
2 weeks ago

AI robots are entering the public world—with mixed results

Live Mint  

Robots are stepping out. “Some things which are very easy for people are very hard for robots," said David Pinn, chief executive of Brain Corp, which provides software for automated floor-cleaning and inventory management robots used at retailers like Sam’s Club. Robots that will operate in human spaces will need better dexterity and the ability to circumvent obstacles—both areas that …

I Used AI to Do All of My Holiday Shopping
55 years ago

I Used AI to Do All of My Holiday Shopping

Wired  

One of the promises of the next era of generative AI is that the technology will be agentic, or have the ability to perform tasks autonomously on behalf of us chaotic humans. The possibilities are endless, if you believe the hype—think maximum efficiency and productivity, plus a host of other buzz word-laden phrases that one might hear during a tech …

The age of AI will yield a new customer who marketers must win over
1 month, 1 week ago

The age of AI will yield a new customer who marketers must win over

Live Mint  

Coinciding with ChatGPT celebrating its second birthday last week, I spoke at two conferences on the impact of GenAI on marketing: D-CODE 2024 by the Ad Club of India and Google, and another at an MMA knowledge session. GenAI is the best thing that could happen to a marketer, but only if she is willing to grasp it and leverage …

Amazon Dreams of AI Agents That Do the Shopping for You
3 months ago

Amazon Dreams of AI Agents That Do the Shopping for You

Wired  

Amazon might not have ChatGPT, but it has a roadmap that includes developing even more advanced forms of artificial intelligence—including AI agents that are hell-bent on helping you buy stuff. We’re working on it, prototyping it, and when we think it’s good enough, we’ll release it in whatever form makes sense,” says Trishul Chilimbi, a VP and distinguished scientist at …

This Tech Company Says It Will Never Bring AI Features Into Its Products: Why It Matters
4 months, 3 weeks ago

This Tech Company Says It Will Never Bring AI Features Into Its Products: Why It Matters

News 18  

Every major tech company is busy integrating artificial intelligence features into their products. The update has come directly from the company’s CEO this week, who said, “We’re not going to be introducing any generative AI into our products,” which will come as a big surprise and relief to the creative audience the brand caters to. This is a big shift …

More Than 60% of Companies Worldwide Don’t Have Policies On Gen AI Usage: Report
5 months ago

More Than 60% of Companies Worldwide Don’t Have Policies On Gen AI Usage: Report

News 18  

Despite the quick adoption of Generative Artificial Intelligence across industries, nearly 60% of the companies operating in procurement lack specific policies on Gen AI usage, according to a new report. A survey conducted by Zycus-Procurement Tactics highlighted the state of Gen AI in procurement and also showed that 69.8% of the respondents do not use Gen AI-based software in their …

GCCs are tapping Gen AI to unlock new growth frontiers
6 months, 1 week ago

GCCs are tapping Gen AI to unlock new growth frontiers

Hindustan Times  

‘Global Capability Centres are specialised offices set up by multinational companies in different countries to tap into local talent for various business functions such as information technology and research and development, marketing and legal services. AI REUTERS/Aly Song/ {{^userSubscribed}} {{/userSubscribed}} {{^userSubscribed}} {{/userSubscribed}} Through this evolution, GCCs are not only enhancing operational capabilities but also spearheading technological transformation and accelerated innovation …

Gen AI has enormous potential for good: Infosys chairman Nandan Nilekani
6 months, 2 weeks ago

Gen AI has enormous potential for good: Infosys chairman Nandan Nilekani

New Indian Express  

BENGALURU: Generative AI has enormous potential for good when advanced within the guardrails of responsibility, Infosys Chairman Nandan Nilekani said. Addressing shareholders at Infosys’ 43rd Annual General Meeting on Wednesday, Nilekani said, “As we look at the larger business environment, we are now into the second year of the generative AI revolution, and the initial AI doomerism has quietened down.” …

Gen AI is the next wave of tech: Virtusa CTO
6 months, 3 weeks ago

Gen AI is the next wave of tech: Virtusa CTO

New Indian Express  

Virtusa Corporation has launched Virtusa Helio, which helps organisations leverage GenAI effectively in their digital transformation initiatives. In an interaction with this newspaper, Ram Meenakshisundaram, chief technology officer at Virtusa Corporation, said Virtusa Helio is a brand for GenAI offerings and services and focuses on practical applications, aiming to deliver real-world solutions that generate tangible business benefits. Virtusa’s research reveals …

Gen AI can cut the ‘noise’ around decision-making
7 months ago

Gen AI can cut the ‘noise’ around decision-making

New Indian Express  

BENGALURU: With too much choice around, consumers struggle with information overload when it comes to decision making across the retail, travel and consumer goods industries. Accenture’s recent research report titled ‘The Empowered Consumer’ says 76% of consumers in India feel inundated by too much choice and 74% say they are bombarded by advertising, resulting in 88% abandoning purchases in the …

TCS chairman says AI empowers employees, boosts their productivity
7 months, 2 weeks ago

TCS chairman says AI empowers employees, boosts their productivity

New Indian Express  

BENGALURU: Artificial Intelligence will empower every employee to perform at a higher level or productivity, Tata Sons chairman N Chandrasekaran said at the group’s IT services arm TCS’ 29th Annual General Meeting held on Friday. Gen AI will not only improve productivity, but also create impact we hitherto have not seen or imagined,” he added. “In the Tata Group, we …

Gen AI adoption happening faster than PCs, smartphones: Oracle
8 months ago

Gen AI adoption happening faster than PCs, smartphones: Oracle

The Hindu  

Adoption of Generative AI is happening at a faster pace than smartphones or PCs, said Oracle, a tech firm based in Austin. “’If one compares the first four years of many recent technologies, it is evident that adoption of Gen AI is happening at a faster pace than smartphones or PCs,” said Chris Chelliah, senior vice president, Technology and Customer …

BCG study shows 70% users excited about GenAI at work, but 43% positive about its impact on daily life
8 months, 2 weeks ago

BCG study shows 70% users excited about GenAI at work, but 43% positive about its impact on daily life

The Hindu  

A study published on April 29 by the Boston Consulting Group titled ‘Consumers Know More About AI than Business Leaders Think,’ has shared that consumer understanding and enthusiasm around artificial intelligence is higher than expected. Based on a survey conducted across 21 countries and 21,000 respondents, the research also answered questions around the usage of AI in the workplace. “While …

’AI not understanding the art form it replicates, a key concern for regulators’
9 months, 2 weeks ago

’AI not understanding the art form it replicates, a key concern for regulators’

Live Mint  

As artificial intelligence gains prominence across various businesses, its rapid expansion has sparked concerns among artists about the potential for the technology to encroach upon their creative works. He added that it would come down eventually because GenAI was a “solution looking for a problem.” Harshjit Sethi, managing director of venture capital firm Peak XV, emphasized the necessity of integrating …

Over a third of EU firms adopt AI, bringing digital goals in reach
11 months, 1 week ago

Over a third of EU firms adopt AI, bringing digital goals in reach

The Hindu  

More than a third of European businesses adopted artificial intelligence in 2023 as use of generative AI surged, a report commissioned by Amazon Web Services found. The European Commission, the EU executive, in 2021 presented its 2030 Digital Decade vision to transform the region, with 80% of the population acquiring basic digital skills, 5G connectivity everywhere and 75% of EU …

Most Indians excited about generative AI, says new study
1 year, 3 months ago

Most Indians excited about generative AI, says new study

Live Mint  

Generative artificial intelligence, also known as generative AI or GenAI, is artificial intelligence that can generate text, images, or other media, using generative models. Now, a recent worldwide study by global technology consultancy Thoughtworks says there’s equal levels excitement – and apprehension – among Indian customers when it comes to GenAI. The study – titled GenAI: What consumers want – …

68% of Indian respondents expect businesses to protect consumers when deploying generative AI: Report
1 year, 3 months ago

68% of Indian respondents expect businesses to protect consumers when deploying generative AI: Report

The Hindu  

Technology consultancy Thoughtworks’ international survey on generative artificial intelligence found that most Indian respondents welcome advances in this technology, but also want to see governmental regulations and safeguards. More than 80% of Indian survey respondents also said they were “most likely” to buy from a business that used generative AI. However, the company’s press statement noted “equal amounts of anticipation …

Google takes Gen AI to its home turf — web search
1 year, 4 months ago

Google takes Gen AI to its home turf — web search

The Hindu  

Since the launch of Microsoft-backed OpenAI’s ChatGPT in November, big tech firms have been building their own versions of conversational artificial intelligence tools. When Microsoft announced AI-powered updates for its search engine earlier this year, CEO Satya Nadella teased Google, saying “They are the 800-pound gorilla, and with our innovation, they will want to come out and show that they …

Indian Enterprises Witness An Increase In AI Adoption
1 year, 5 months ago

Indian Enterprises Witness An Increase In AI Adoption

ABP News  

Indian enterprises have witnessed an increase in adoption of Artificial Intelligence, a report by PwC stated. The report namely, ‘Towards a smarter tomorrow: Impact of AI in the post-COVID era’, stated that the industrial and manufacturing sectors have adopted AI/ML the most in the last two years, reported PTI. In the industrial products and manufacturing sector, about 64 per cent …

We are innovating for the future of global retail from India: Walmart
1 year, 9 months ago

We are innovating for the future of global retail from India: Walmart

The Hindu  

Walmart said it was innovating the future of global retail in India, and that it has identified several core technologies locally that are expected to have a profound and transformative impact on people and businesses. Hari Vasudev, SVP - Retail Tech Platforms and Country Head, Walmart Global Tech, said core technologies such as artificial intelligence, would have a profound and …

The importance of AI categories in eCommerce
2 years, 2 months ago

The importance of AI categories in eCommerce

India Today  

The question today is not whether, when, or even how to go digital, but rather how to stand out and differentiate in this vast digital economy. Aside from efficiency, AI is transforming eCommerce in a variety of ways, from improving customer service and meeting consumer demands to cost savings and gaining a competitive advantage. AI is extensively widely used in …

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