Huw Edwards: BBC apologises to family at centre of TV presenter scandal
The IndependentGet the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The BBC has said it apologised to the family at the centre of the Huw Edwards scandal after a review into their complaints process was published. A review into how non-editorial complaints are handled at the BBC was commissioned in the wake of the scandal in July “The report identifies specific process shortcomings in the presenter case. “Where the review identifies process improvements we accept those in full, and we are delivering on an action plan with a number of enhancements already in place.” Mr Edwards has been off air for seven months after being suspended in July over the allegations and speculation remains about his future at the BBC as it prepares for a general election this year. In light of the report, the BBC said planned improvements to their non-editorial complaints process included; greater consistency across teams in how complaints are dealt with, better use of technology to manage complaints and work to ensure there are sufficient resources across specialist teams dealing with complaints.