
Tech disruptions sparked by software update highlight the fragility of globally connected technology
New Indian ExpressAirlines, banks, hospitals and other risk-averse organizations around the world chose cybersecurity company CrowdStrike to protect their computer systems from hackers and data breaches. But all it took was one faulty CrowdStrike software update to cause global disruptions Friday that grounded flights, knocked banks and media outlets offline, and disrupted hospitals, retailers and other services. “This is a function of the very homogenous technology that goes into the backbone of all of our IT infrastructure,” said Gregory Falco, an assistant professor of engineering at Cornell University. “What really causes this mess is that we rely on very few companies, and everybody uses the same folks, so everyone goes down at the same time.” The trouble with the update issued by CrowdStrike and affecting computers running Microsoft’s Windows operating system was not a hacking incident or cyberattack, according to CrowdStrike, which apologized and said a fix was on the way.
History of this topic

How the CrowdStrike outage made IT supply chains the new big issue in tech
The IndependentCrowdStrike executive apologizes to Congress for July global tech outage
The Independent
CrowdStrike boss apologises over global IT outage
The Independent
CrowdStrike prepares to face questions in US congress over global IT outage
The Independent
Microsoft CrowdStrike IT outage: cybersecurity firm exec to testify before Congress on IT outage
The Hindu
CrowdStrike reveals ‘root cause’ of global Microsoft meltdown
The Independent
CrowdStrike releases root cause analysis of the global Microsoft breakdown
ABC
CrowdStrike reveals how huge Microsoft outage that led to global chaos actually happened
The Independent
How IT Departments Scrambled to Address the CrowdStrike Chaos
Wired
CrowdStrike blames bug for letting bad data slip through, leading to global tech outage
Associated Press
CrowdStrike outage: We finally know what caused it - and how much it cost
CNN
CrowdStrike CEO warns of hacking threat as outage persists
Live Mint
CrowdStrike is too big to fail
Live Mint
Column: The CrowdStrike meltdown reminds us that the hacking problem doesn’t come only from outside
LA Times
Opinion: The CrowdStrike outage shows the danger of depending on Big Tech overlords
LA Times
CrowdStrike CEO called to testify to Congress over cybersecurity’s firm role in global tech outage
Associated Press
Microsoft IT outage live: Travellers still stranded as experts warn problem is likely to happen again
The Independent
CrowdStrike outage continues to wreak havoc around the globe - as the firm claims a 'significant number' of the 8.5 million Windows devices affected by the blackout are back online
Daily Mail
Don't fall for quick fixes: How Microsoft's global IT outage gave rise to scams – Firstpost
Firstpost
Why Didn’t Apple Devices Get Affected By CrowdStrike Outage
News 18
Patching the problem relating to accountability
China Daily
8.5 million computers running Windows affected by faulty update from CrowdStrike
The Independent
What caused the Microsoft IT outage that broke flights, banks and trains across the world?
The Independent
IT outage: Microsoft deploys hundreds of engineers, experts to restore services
Deccan Chronicle
It could take up to two weeks to resolve 'teething issues' following CrowdStrike outage, Clare O'Neil says
ABC
IT Crisis: Microsoft deploys hundreds of engineers to restore services
India TV News
Crowdstrike-related IT outage affected 8.5 million Windows devices: Microsoft
Hindustan Times
Malicious actors trying to exploit global tech outage for their own gain
Associated Press
How a faulty CrowdStrike update crashed computers around the world
Associated Press
Patients face more disruption this weekend as they try to collect prescriptions after Crowdstrike IT outage, pharmacists warn
Daily Mail
Millions could face delay in getting paid as global IT outage hits payroll software
The Independent
Fast and automated: Global tech outage shows hazards of cloud software updates
Live Mint
Australian small businesses, regional towns among those most affected by CrowdStrike IT outage
ABC
Scammers will pounce on global outage caused by CrowdStrike bug, Home Affairs Minister Clare O'Neil warns
ABC
One small update brought down millions of IT systems around the world. It's a timely warning
New Indian Express
A massive tech outage is causing worldwide disruptions. Here’s what we know
New Indian Express
Disruptions continue after IT outage affects millions around the globe
NPR
How a bug in a little-known piece of software caused a global meltdown
ABC
What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown?
ABC
Massive outage causes worldwide chaos as software firm warns full fix could take ‘some time’
The Independent
CrowdStrike boss sees his £3.4bn fortune plummet by £100k and £9bn wiped off his firm as his system sends the world into Microsoft outage crisis
Daily Mail
Microsoft Outage: 'We Are Aware & Working Closely With CrowdStrike,' Says CEO Satya Nadella
News 18
'Working closely with CrowdStrike to bring systems back online': Microsoft CEO Satya Nadella on global outage
Firstpost
Tech disruptions sparked by software update highlight the fragility of globally connected technology
Associated Press
Satya Nadella's first reaction on Microsoft outage: ‘Yesterday, CrowdStrike…’
Hindustan Times
World brought to a halt by drastic Microsoft outage with computers showing ‘blue screen of death’
The Independent
In Graphics | What we know about Microsoft IT outage
Firstpost
What caused the Microsoft's global outage? CrowdStrike software failure causes banks, airlines and hospital systems to go down
Daily Mail
A massive tech outage is causing worldwide disruptions. Here’s what we know
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