‘We kept him for two hours. But the police never came’: the reality on the shoplifting frontline
The TelegraphIn the back office of his family-run grocers in Croydon, south London, Ben Selvaratnam is reviewing CCTV footage. “This is yesterday’s incident,” he says, looking at a video clip of two men loading a carrier bag with alcohol and laundry detergent. They’re taking their time – they don’t expect to be challenged.” The recent tide of retail crime started rising post-Covid, he says, beginning with an incident where a shoplifter violently attacked one of his employees in July 2021. “We held down because after being confronted, he hit one of the staff members… I think we kept him there for about two hours.” But the police never came. “We’re seeing all types of criminality,” he says, from “people who genuinely afford food… to professional who come in and steal to order.” Thieves target “alcohol, confectionery, razor blades, coffee, meat… Anything that has a resale value.”