An etiquette expert has revealed the popular phrases you should NEVER use in an email

Julie Lamberg-Burnet, the Founder and CEO of the Sydney School of Protocol spoke to FEMAIL They say to dress for the job you want and now an etiquette expert has revealed how to 'email like a boss' too. Etiquette expert Julie Lamberg-Burnet, the Founder and CEO of the Sydney School of Protocol, spoke to FEMAIL about how to make sure your email comes across as professional as possible. Important business etiquette tips 'A balance of politeness, tone and intent is key to transmitting professional communications,' Ms Lamberg-Burnet said. 'A balance of politeness, tone and intent is key to transmitting professional communications,' Ms Lamberg-Burnet said What are the words and phrases to avoid? - LOL - BTW Key dos and don'ts Ms Lamberg-Burnet said when emailing people at work you want to avoid any apologetic, personal and casual comments.