His Job Was to Make Instagram Safe for Teens. His 14-Year-Old Showed Him What the App Was Really Like.
1 year, 1 month ago

His Job Was to Make Instagram Safe for Teens. His 14-Year-Old Showed Him What the App Was Really Like.

Live Mint  

“I wanted to bring to your attention what l believe is a critical gap in how we as a company approach harm, and how the people we serve experience it," he began. PHOTO: IAN BATES FOR THE WALL STREET JOURNAL “I am appealing to you because I believe that working this way will require a culture shift," Bejar wrote to Zuckerberg—the company would have to acknowledge that its existing approach to governing Facebook and Instagram wasn’t working. During and after Bejar’s time as a consultant, Meta spokesman Andy Stone said, the company has rolled out several product features meant to address some of the Well-Being Team’s findings. While “bad experiences" were a problem for users across Meta’s platforms, they seemed particularly common among teens on Instagram. The vast gap between the low prevalence of content deemed problematic in the company’s own statistics and what users told the company they experienced suggested that Meta’s definitions were off, Bejar argued.

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History of this topic

Teen sues Meta for $5bn saying Instagram’s features are ‘addictive’
4 months, 2 weeks ago

Teen sues Meta for $5bn saying Instagram’s features are ‘addictive’

The Independent  

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. The case cites numerous internal documents …

Elon Musk takes dig at Meta as Instagram, Facebook face global outage
9 months, 2 weeks ago

Elon Musk takes dig at Meta as Instagram, Facebook face global outage

Live Mint  

Just as Instagram, Facebook, Threads and Messenger platforms faced global outage for over 30 minutes leaving users struggling to log into their accounts, Elon Musk took a jibe at Meta in a post on X. Taking a jibe at Meta, Elon Musk said, “If you’re reading this post, it’s because our servers are working,” prompting immediate reactions from users on …

Court documents underscore Meta’s ‘historical reluctance’ to protect children on Instagram
11 months ago

Court documents underscore Meta’s ‘historical reluctance’ to protect children on Instagram

Associated Press  

SAN FRANCISCO — Newly unredacted documents from New Mexico’s lawsuit against Meta underscore the company’s “historical reluctance” to keep children safe on its platforms, the complaint says. One internal document referenced in the lawsuit shows Meta “scrambling in 2020 to address an Apple executive whose 12-year-old was solicited on the platform, noting ‘this is the kind of thing that pisses …

Meta Designed Products to Capitalize on Teen Vulnerabilities, States Allege
1 year ago

Meta Designed Products to Capitalize on Teen Vulnerabilities, States Allege

Live Mint  

Meta Platforms sought to design its social-media products in ways to take advantage of known weaknesses of young users’ brains, according to newly unredacted legal filings citing internal company documents. Rather than seeking to crack down on underage usage, according to the complaint, Meta created charts “boasting Instagram’s penetration into 11- and 12-year-old demographic cohorts." In a 2019 email, Meta’s …

‘Meta’s Deception’ about Instagram’s harmful qualities alleged in Massachusetts suit
1 year, 1 month ago

‘Meta’s Deception’ about Instagram’s harmful qualities alleged in Massachusetts suit

Live Mint  

Meta Platforms Chief Executive Mark Zuckerberg repeatedly dismissed warnings from senior company officials that its flagship social-media platforms were harming young users, according to unsealed allegations in a lawsuit filed by Massachusetts. “The complaint is filled with selective quotes from hand-picked documents that do not provide the full context of how the company operates or what decisions were made.” The …

Meta aware of teens harassed online but failed to address: Ex-employee to Senate
1 year, 1 month ago

Meta aware of teens harassed online but failed to address: Ex-employee to Senate

Hindustan Times  

A former Meta employee testified before a US Senate subcommittee on Tuesday, alleging that the Facebook and Instagram parent company was aware of harassment and other harms facing teens on its platforms but failed to address them. Bejar's testimony comes amid a bipartisan push in Congress to pass legislation that would require social media platforms to provide parents with tools …

A Meta engineer saw his own child face harassment on Instagram. Now, he’s testifying before Congress
1 year, 1 month ago

A Meta engineer saw his own child face harassment on Instagram. Now, he’s testifying before Congress

Associated Press  

On the same day whistleblower Frances Haugen was testifying before Congress about the harms of Facebook and Instagram to children in the fall of 2021, a former engineering director at the social media giant who had rejoined the company as a consultant sent an alarming email to Meta CEO Mark Zuckerberg about the same topic. I don’t think policy/reporting or …

Elon Musk takes a jab at Mark Zuckerberg: Says Instagram ’pretty much’ OnlyFans
1 year, 1 month ago

Elon Musk takes a jab at Mark Zuckerberg: Says Instagram ’pretty much’ OnlyFans

Live Mint  

Elon Musk has taken another swipe at Mark Zuckerberg's Instagram. Long time back-and-forth X owner Musk's beef with Zuckerberg's social media sites is well documented but especially came to a head when the latter announced a new site ‘Threads’ as a counter to Twitter for users looking to skip paid services and chasing the ‘old Twitter’ vibes. The app garnered …

Facebook loses users for the first time EVER: Zuckerberg blames TikTok boom
2 years, 10 months ago

Facebook loses users for the first time EVER: Zuckerberg blames TikTok boom

Daily Mail  

Facebook lost daily users for the first time in its 18-year history which CEO Mark Zuckerberg believes was caused by the TikTok boom Facebook lost daily users for the first time in its 18-year history in the final quarter of 2021, which CEO Mark Zuckerberg believes was caused by the TikTok boom. The social media giant's devastating earnings report on …

Artist whose Instagram handle was 'Metaverse' had her account disabled after Facebook name change
3 years ago

Artist whose Instagram handle was 'Metaverse' had her account disabled after Facebook name change

Daily Mail  

An artist whose Instagram handle was 'metaverse' for almost a decade had her account disabled days after Facebook announced its name change to Meta, it has emerged. She used the handle @metaverse alongside her creative work and had fewer than 1,000 followers when Instagram's parent company, Facebook, announced at the end of October that it was changing its name to …

Instagram Focusing on Tackling Harassment, Helping Creators Monetise: CEO Adam Mosseri
4 years ago

Instagram Focusing on Tackling Harassment, Helping Creators Monetise: CEO Adam Mosseri

News 18  

Instagram is looking at ways to tackle harassment for public figures as its utmost priority right now, said CEO Adam Mosseri. At the Facebook Fuel for India 2020 conference earlier today, Mosseri, in conversation with popular Instagram content creator Kusha Kapila, highlighted the work that the company has so far managed to do with regulating acts of bullying on Instagram, …

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