Seven crowdfunding and donation platforms in the Netherlands have pledged to be more transparent about the costs they charge, following intervention by the Dutch consumer authority ACM. Platforms are supposed to state clearly how much of each donation they keep, including value-added tax, but many consumers are not aware of the payments, the ACM said. “If you start fundraising, for …
Online stores still mislead consumers with fake offers and discounts so often that the Authority for Consumers and Markets considers it a structural problem. “Consumers should not be tempted to make purchases with offers that are not real discounts,” the ACM said just ahead of Black Friday and the holiday season. “A large proportion of companies inspected were found to …
District heating suppliers have been warned not to put up the price of their services by more than 67% next year by markets regulator ACM. District heating companies are allowed by law to put up their prices in line with the cost of gas, but the ACM has told firms not to increase their charges by the maximum amount. Consumers …