If 2023 was the year when ChatGPT reigned and 2024 was when a thousand large language models bloomed, 2025 will be the year of AI agents. Prediction six of twelve—SaaS is the new SaaS: As software-as-a-service gives way to service-as-a-software, AI will bundle up discrete steps in a typical enterprise workflow into an agentic AI software. These ‘New SaaS’ companies …
