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Articles for Checkouts

Supermarket giant U-turns on sign asking shoppers to phone up if they are stuck in checkout queues after backlash from customers
3 months, 1 week ago

Supermarket giant U-turns on sign asking shoppers to phone up if they are stuck in checkout queues after backlash from customers

Daily Mail  

A supermarket has U-turned on its decision to ask shoppers to make a phone call if they want a manned checkout opened after a backlash from customers. Morrisons said it would redesign the sign at its store in Belper, Derbyshire that asked customers to ring the manager's office if they were in a long queue and waiting behind a line …

Checkout Phone Sign Store Mailonline Staff Shoppers
Rise of the machines: Now some Asda stores are bringing in self-checkout only hours - but in select supermarkets
4 months, 2 weeks ago

Rise of the machines: Now some Asda stores are bringing in self-checkout only hours - but in select supermarkets

Daily Mail  

Asda has introduced self-checkout only hours in some of its supermarkets days after it revealed plans to top up the amount of time staff would be manning tills. Asda has introduced self-checkout only hours at some of its supermarkets An upset local shared a snap of the Bournemouth Asda Superstores 'checkout opening hours' Asda recently said it will not replace …

Checkout Hours Mailonline Customers Stores Tesco Sainsbury
Morrisons becomes latest retailer to make a self-checkout U-turn: Supermarket's boss admits it 'went a bit too far' with number of unmanned tills amid growing backlash
4 months, 3 weeks ago

Morrisons becomes latest retailer to make a self-checkout U-turn: Supermarket's boss admits it 'went a bit too far' with number of unmanned tills amid growing backlash

Daily Mail  

Morrisons has become the latest retailer to make a U-turn on its self-checkout policy with its boss admitting it 'went a bit too far' with the number of unmanned tills. Morrisons has become the latest retailer to make a U-turn on its self-checkout policy Rami Baitiéh, the chief executive of the company, said that it is 'reviewing the balance between …

Number Tesco Morrisons Checkouts Booths Tills Baitiéh
Woolworths makes big change in supermarkets after customer backlash
5 months ago

Woolworths makes big change in supermarkets after customer backlash

Daily Mail  

Supermarket giant Woolworths has stopped asking customers to donate to charities at self-service checkouts following widespread frustration. Previously, Woolworths' self-service checkouts prompted shoppers to voluntarily round up their total to the nearest dollar, with the difference being donated to one of its charity partners. Supermarket giant Woolworths has stopped prompting customers to donate to charity at self-service checkouts after widespread …

Supermarket Customer Donate Woolworths
Self checkouts at supermarkets make shoppers less loyal as they feel abandoned to do everything themselves, study finds
11 months, 3 weeks ago

Self checkouts at supermarkets make shoppers less loyal as they feel abandoned to do everything themselves, study finds

Daily Mail  

Feeling 'abandoned' by cashiers and problems encountered while purchasing high number of items have led to customer dissatisfaction New study reveals use of self-checkouts has led to decreased customer loyalty Self-checkouts at supermarkets can make customers less loyal to the store, a new study has revealed. A new study has revealed that self-checkouts at supermarkets can make customers less loyal …

Checkout Study Store Shoppers Customers Customer Self
Self-scan checkouts are the new supermarket scourge
1 year ago

Self-scan checkouts are the new supermarket scourge

Dutch News  

Self-scan checkouts have invaded the Netherlands. Jumbo’s chief executive Ton van Veen has just gone public with the claim that thieves had made off with an estimated €100 million worth of products from the grocery chain’s shelves. While they’re relatively simple to use, at least in theory, it is easy to get it wrong and that can lead to flustered …

Checkouts
Self-scan checkouts are the new supermarket scourge
1 year ago

Self-scan checkouts are the new supermarket scourge

Dutch News  

Self-scan checkouts have invaded the Netherlands. Jumbo’s chief executive Ton van Veen has just gone public with the claim that thieves had made off with an estimated €100 million worth of products from the grocery chain’s shelves. While they’re relatively simple to use, at least in theory, it is easy to get it wrong and that can lead to flustered …

Checkouts
Battle of the checkouts! We asked whether MailOnline readers preferred staffed or self-service tills - and YOU told us... find out the winner here!
1 year, 2 months ago

Battle of the checkouts! We asked whether MailOnline readers preferred staffed or self-service tills - and YOU told us... find out the winner here!

Daily Mail  

Four out of five MailOnline readers prefer staffed checkouts over self-service tills, our poll found today as the supermarket Booths said it was axing the machines. Please email: [email protected] * All but two Booths stores will put staff back on the tills following the decision The majority of Booths supermarkets are in Lancashire, including this one in Poulton-le-Fylde The British …

Told Ripon Retailers Keswick Mailonline Staff Customers
Booths removes almost all self-service checkouts and puts staff back behind tills as experts say move will cut shoplifting: 'We listen to our customers - they want to speak to a real human'
1 year, 2 months ago

Booths removes almost all self-service checkouts and puts staff back behind tills as experts say move will cut shoplifting: 'We listen to our customers - they want to speak to a real human'

Daily Mail  

A supermarket chain has become Britain's first to return to fully-staffed checkouts after axing most of its self-service tills after its boss said: 'We like to talk to people.' Please email: [email protected] * All but two Booths stores will put staff back on the tills following the decision The majority of Booths supermarkets are in Lancashire, including this one in …

Britain Ripon Retailers Keswick Mailonline Staff Customers
Shopper's urgent warning about a cashless future after spotting change to Coles self-service checkouts: 'Big mistake'
1 year, 2 months ago

Shopper's urgent warning about a cashless future after spotting change to Coles self-service checkouts: 'Big mistake'

Daily Mail  

A shopper at Coles has issued a warning about the relentless transition to a cashless society. Sydney-based DJ and music producer Tom Budin fears self-service checkouts that accept cash will soon become a thing of the past, and showed proof during a recent shopping trip to his local Coles. He was alarmed to discover that seven out of nine self-service …

Card Cash Coles Cashless Shopper Big Mistake Tom Budin
Marks & Spencer rolls out self-service tills for clothing in dozens of stores
1 year, 10 months ago

Marks & Spencer rolls out self-service tills for clothing in dozens of stores

The Telegraph  

Shoppers at Marks & Spencer will be asked to use self-service checkouts when buying clothing and homeware as the retailer rolls out the new tills in dozens of its stores. They added: “We continue to offer customers new ways to pay to make shopping with M&S quicker, easier and more convenient.” M&S said it began trialling the checkouts, which are …

Stores Checkouts Till Spencer Rolls
Woolworths launches Scan&Go checkouts - here's what you need to know
2 years, 1 month ago

Woolworths launches Scan&Go checkouts - here's what you need to know

Daily Mail  

Supermarket chain Woolworths is making queueing to pay for groceries a thing of the past with the launch of Scan&Go checkouts for shoppers. Supermarket chain Woolworths is making queueing to pay for groceries a thing of the past with the launch of Scan&Go checkouts for shoppers Then, as you shop, scan each product's barcode before presenting a QR code at …

Shop Woolworths Launches Scan
Jumbo opens 'chat checkouts' to combat loneliness among the elderly
3 years, 3 months ago

Jumbo opens 'chat checkouts' to combat loneliness among the elderly

Dutch News  

Some 200 Jumbo supermarkets will be opening up tills where clients can stop for a chat rather than pay for their shopping as quickly as possible. The supermarket chat checkout is part of a health ministry programme to combat loneliness. The initiative is aimed at picking up the signs of loneliness among the elderly early and inviting companies, organisations and …

Jumbo Chat
Jumbo opens 'chat checkouts' to combat loneliness among the elderly
3 years, 3 months ago

Jumbo opens 'chat checkouts' to combat loneliness among the elderly

Dutch News  

Some 200 Jumbo supermarkets will be opening up tills where clients can stop for a chat rather than pay for their shopping as quickly as possible. The supermarket chat checkout is part of a health ministry programme to combat loneliness. The initiative is aimed at picking up the signs of loneliness among the elderly early and inviting companies, organisations and …

Jumbo Chat
Contactless shopping opens new growth vistas for e-commerce firms
4 years, 8 months ago

Contactless shopping opens new growth vistas for e-commerce firms

China Daily  

A view of an unmanned convenience store in Beijing that is open around the clock. YUAN YI/FOR CHINA DAILY Contactless shopping via automated checkouts and unmanned service outlets could be the new face of retail as Chinese companies scramble for solutions to retain customers and keep the cash registers ringing, despite the novel coronavirus outbreak. "We are not planning to …

Retail Services Convenience Convenience Stores Zhang Consumers Stores
Contactless shopping opens new growth vistas for e-commerce firms
4 years, 8 months ago

Contactless shopping opens new growth vistas for e-commerce firms

China Daily  

A view of an unmanned convenience store in Beijing that is open around the clock. YUAN YI/FOR CHINA DAILY Contactless shopping via automated checkouts and unmanned service outlets could be the new face of retail as Chinese companies scramble for solutions to retain customers and keep the cash registers ringing, despite the novel coronavirus outbreak. "We are not planning to …

Retail Services Convenience Convenience Stores Zhang Consumers Store
Woolworths announces bold plan to solve overcrowding at self-service checkouts
5 years, 1 month ago

Woolworths announces bold plan to solve overcrowding at self-service checkouts

Daily Mail  

Woolworths has installed a self-serve checkout for customers who use trolleys. The new trolley self-serve, which includes a conveyor belt, was introduced at the newly opened Millers Junction Woolworths in Altona North, Melbourne, on Wednesday. Woolworths' first self-serve checkout with a conveyor belt has been installed in Melbourne A photo of the new checkout was uploaded on a community page …

Checkout Melbourne Woolworths
Woolworths and Coles installed cameras that show shoppers scanning their goods to stop shoplifting
5 years, 8 months ago

Woolworths and Coles installed cameras that show shoppers scanning their goods to stop shoplifting

Daily Mail  

Woolworths and Coles have installed cameras in a bid to stop shoppers from stealing or incorrectly scanning items. Both supermarket giants have been trialling new technologies at their self-serve checkouts this month to combat shoplifting 'We know the vast majority of our customers do the right thing at self-serve checkouts. Woolworths have said they have worked carefully to ensure cameras …

Cameras Checkout Melbourne Customers Woolworths Pin Ths