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Absence Of Transaction Alert SMS, Chandigarh District Commission Holds SBI Card Liable For Failure To Avoid Unauthorized Transactions

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Surjeet Kaur Presiding and Suresh Kumar Sardana held SBI Card liable for deficiency in service for failure to resolve disputes regarding unauthorized transactions within a reasonable time frame. In response, SBI card stated that the alleged fraudulent transactions were conducted under 3D secure conditions, with transactions secured and validated through …

Unauthorized Transactions

Money Not Refunded Despite Failed Transaction, Panipat District Commission Holds Paytm And Manyavar Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission, Panipat bench comprising Dr. R.K. Dogra and Dr. Rekha Chaudhary held Manyavar and Paytm liable for deficiency in services for failure to refund the money deducted from the Complainant's account despite showing “transaction failed”. The Complainants made several communications with Manyavar and Paytm but didn't receive any satisfactory response from them. Feeling aggrieved, the …

The Hyderabad District Consumer Redressal Commission bench, consisting M. Ram Gopal Reddy, D. Sreedevi, and J. Shyamala, has directed Paytm to pay Rs 3,000 as compensation for the mental distress caused to a consumer. The case involved a situation where the consumer's account was debited while doing a Paytm transaction, but the amount was not transferred to the intended recipient, …

Delhi Police has arrested a bank agent for making fraudulent transactions worth over Rs 69,000 using a customer's credit card details which he obtained by secretly installing a remote access app on his mobile phone. Deputy Commissioner of Police Devender Arya said that based Rajesh Rajput's complaint, a case under Section 420 of the Indian Penal Code was registered at …