Articles for Consumer Complaint

Consumer Protection Act Protects Interest Of Consumers In “Business To Consumer Disputes”, Not For “Business To Business Disputes”, District Commission Thrissur
1 week, 4 days ago

Consumer Protection Act Protects Interest Of Consumers In “Business To Consumer Disputes”, Not For “Business To Business Disputes”, District Commission Thrissur

Live Law  

The District Consumer Disputes Redressal Commission, Thrissur presided by Sri. Ram Mohan R. dismissed a complaint filed by Astra Bio Science Ltd seeking refund from M/s Rita Pad Printing Systems for a machine that was not delivered even though the terms and conditions specified the delivery time as 70 days. The Bench held that the Consumer Protection Act was meant …

Business Consumer Protection Consumer Protection Act Party Disputes Consumer Disputes
Borrower Not 'Consumer' If Loan Was For Profit Generation, Consumer Complaint Not Maintainable Against Bank : Supreme Court
3 weeks, 6 days ago

Borrower Not 'Consumer' If Loan Was For Profit Generation, Consumer Complaint Not Maintainable Against Bank : Supreme Court

Live Law  

The Supreme Court held that a borrower will not come within the definition of "consumer" under Section 2 of the Consumer Protection Act, 1986 if the loan was taken for a profit-generating exercise. The Court held that the complaint filed by the borrower against the bank was not maintainable under the Consumer Protection Act as it was a "pure business-to-business …

Consumer Court Purpose Bank Loan Transaction Bureau
Banks Cannot Be Held Liable For Cyber Frauds Where The Fraud Occurred Due To Negligent Acts Of The Complainant: Goa State Commission
3 months, 2 weeks ago

Banks Cannot Be Held Liable For Cyber Frauds Where The Fraud Occurred Due To Negligent Acts Of The Complainant: Goa State Commission

Live Law  

The Goa State Consumer Disputes Redressal Commission has held that HDFC bank cannot be held liable for cyber fraud when the said fraud happened due to negligent acts of the complainant. Brief Background: The complainant is an account holder with HDFC bank and was due to receive a reimbursement amount from MAKE MY TRIP application for cancellation of a ticket. …

Fraud Banking Bank Cyber Fraud Hdfc Bank Hdfc Cyber Frauds
Consumer Cases Weekly Round-Up: 8th To 14th July 2024
8 months, 1 week ago

Consumer Cases Weekly Round-Up: 8th To 14th July 2024

Live Law  

Supreme Court 'People Don't Purchase High-End Luxurious Cars To Suffer Discomfort' : Supreme Court Holds Mercedes Benz Liable For Faults In Vehicles The Supreme Court on Tuesday upheld orders of the National Consumer Disputes Redressal Commission granting relief to two companies who had purchased cars from luxury car company Mercedes-Benz for the use of their directors. Chandigarh Failure To Settle …

Karnataka Consumer Title Disputes Bangalore Held Commission
Consumer Cases Monthly Digest: June 2024
8 months, 1 week ago

Consumer Cases Monthly Digest: June 2024

Live Law  

National Consumer Disputes Redressal Commission Limitation Period Under Policy Is Shorter Than Statutory Period For Filing Complaint, Unenforceable And Void: NCDRC Holds Oriental Insurance Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra and Sadhna Shanker, held that the Consumer Protection Act 1986 provides a two-year limitation period for filing a complaint, and the …

Karnataka Consumer Kerala Mumbai Goa Medical Negligence Bihar
Consumer Cases Weekly Round Up: 2nd June To 9th June 2024
9 months, 2 weeks ago

Consumer Cases Weekly Round Up: 2nd June To 9th June 2024

Live Law  

National Consumer Disputes Redressal Commission Limitation Period Under Policy Is Shorter Than Statutory Period For Filing Complaint, Unenforceable And Void: NCDRC Holds Oriental Insurance Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra and Sadhna Shanker, held that the Consumer Protection Act 1986 provides a two-year limitation period for filing a complaint, and the …

Consumer Title Samsung Disputes Life Insurance Held Commission
Consumer Cases Weekly Round Up: 30th December 2024 – 5th January 2025
10 months, 3 weeks ago

Consumer Cases Weekly Round Up: 30th December 2024 – 5th January 2025

Live Law  

National Consumer Disputes Redressal Commission NCDRC Holds Experion Developers Liable For Deficiency In Service Case Title: Mitesh Bhalla & Anr. 1196/2018 The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker held Oriental Insurance liable for deficiency in service over wrongful repudiation and delay in settling the insurance claim amount. Delhi Consumer Disputes Redressal Commission …

Insurance Consumer Delhi Title Disputes Wrongful Repudiation Held
Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court
1 year, 1 month ago

Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court

Live Law  

The State Consumer Disputes Redressal Commission, Delhi bench comprising Justice Sangita Dhingra Sehgal, Ms Pinki and Mr J.P. Agrawal dismissed a complaint against M/s Angel Broking Limited and gave the option to the Complainant to approach the appreciate civil court. The State Commission observed that the complaint involved complex questions of law and fact, which are better suited for resolution …

Delhi Court State Commission State Commission Complainant Broker
One-third consumer complaints received are of Insurance Sector: Department of Consumer Affairs
2 years, 1 month ago

One-third consumer complaints received are of Insurance Sector: Department of Consumer Affairs

India Today  

Nearly one-third of the consumer complaints received by the department of consumer affairs are of insurance sector, said the Department of Consumer Affairs during the Round Table Conference on Consumers and the Insurance Sector on Wednesday. In addition, of total 5,78,061 cases pending before the Consumer Commission, 1,61,134 pertains to the insurance sector, said Rohit Kumar Singh, Secretary DoCA. Members …

Insurance Consumer Cases Consumer Affairs Consumer Complaints Affairs Commissions
Person Availing Bank's Service "Consumer"; Consumer Complaint Maintainable Over Dispute On Encashment Of FD : Supreme Court
2 years, 7 months ago

Person Availing Bank's Service "Consumer"; Consumer Complaint Maintainable Over Dispute On Encashment Of FD : Supreme Court

Live Law  

The Supreme Court has observed that the consumer complaint in a dispute regarding premature encashment of Joint Fixed Deposit by bank in contravention of the terms and conditions is maintainable.A person who avails of any service from a bank will fall under the purview of the definition of a 'consumer' within the meaning of the Consumer Protection Act. The Supreme …

Consumer Supreme Court Dispute Bank Service Complaint Act
Consumer Commissions Must Decide Delay Condonation Application Before Adjudication Of Complaint On Merits: UP SCDRC
2 years, 7 months ago

Consumer Commissions Must Decide Delay Condonation Application Before Adjudication Of Complaint On Merits: UP SCDRC

Live Law  

The Uttar Pradesh State Consumer Disputes Redressal Commission has held that consumer forums must decide the application for condonation of delay in filing of a complaint under the Consumer Protection Act, 2019 first, before adjudication on merits.noted that Section 69 of the Act clearly provides that no complaint will be entertained unless the Commission, whether at district, state. The Uttar …

Consumer Delay State Commission Complaint District Decide
'Karta' Of Joint Hindu Family Cannot File Consumer Complaint In Respect Of Deficiency In Service Regarding Treatment Given To His Pregnant Sister-in-law: Supreme Court
3 years, 6 months ago

'Karta' Of Joint Hindu Family Cannot File Consumer Complaint In Respect Of Deficiency In Service Regarding Treatment Given To His Pregnant Sister-in-law: Supreme Court

Live Law  

The Supreme Court observed that a Karta of a Joint Hindu Family cannot file a consumer complaint in respect of deficiency in service on part of the Hospital/Doctor regarding the treatment given to his pregnant sister-in-law.The concept of Joint Hindu Family does not extend to the treatment of a pregnant sister-in-law, the bench of Justices Hemant Gupta and V. Ramasubramanian …

Family Supreme Court Treatment Court Services Service Hindu
Consumer Complaint Against A Common Carrier Not Maintainable Without Serving It A Prior Notice: Supreme Court
3 years, 7 months ago

Consumer Complaint Against A Common Carrier Not Maintainable Without Serving It A Prior Notice: Supreme Court

Live Law  

The Supreme Court observed that a consumer complaint against a common carrier is not maintainable if prior notice under Section 6 of Carriers Act, 1865, is not served on it.Notice is required to be served prior to initiation of proceedings and not the proceedings itself, the bench of Justices Hemant Gupta and AS Bopanna observed.In this case, the National Consumer …

Consumer Supreme Court Court Notice Proceedings Complaint Act
Consumer Forum Directs Coaching Centre To Refund Fee To Father After His Daughter Failed Class 9 Exams
4 years, 1 month ago

Consumer Forum Directs Coaching Centre To Refund Fee To Father After His Daughter Failed Class 9 Exams

Live Law  

Holding a coaching institute liable for 'deficiency of service' under the Consumer Protection Act, the District Consumer Redressal Forum at Bengaluru has directed it to refund the fee collected from a father whose daughter failed in the class 9 exams.As per the complaint filed by one Trilok Chand Gupta, it was stated that relying on the assurances and promises made …

Coaching Consumer Service His Daughter Institute Complainant Complaint
RERA Does Not Bar Homebuyers' Complaint Under Consumer Protection Act Against Builder/Developer: NCDRC [Read Order]
5 years, 11 months ago

RERA Does Not Bar Homebuyers' Complaint Under Consumer Protection Act Against Builder/Developer: NCDRC [Read Order]

Live Law  

The National Consumer Disputes Redressal Commission has held that Real Estate Act 2016 does not bar filing of a complaint under the Consumer Protection Act 1986 against a builder/developer.The bench headed by Justice R K Agrawal was dealing with a batch of complaints filed by homebuyers for compensation from Today Homes & Infrastructure Pvt Ltd. The National Consumer Disputes Redressal …

Real Estate Protection Complaints Civil Consumer Protection Act Commission Act
Consumer Forums Have Jurisdiction To Dismiss Complaints In Limine: SC [Read Judgment]
6 years ago

Consumer Forums Have Jurisdiction To Dismiss Complaints In Limine: SC [Read Judgment]

Live Law  

The Supreme Court has observed that consumer forums have the jurisdiction to dismiss the complaint in limine and decline its admission without notice to the opposite party. The bench comprising Justice Abhay Manohar Sapre and Justice Dinesh Maheshwari, taking note of the amendment brought to Section 13 of the Consumer Protection Act, observed that such jurisdiction to dismiss the complaint …

Consumer Case Commission Section 13 Limine Dismiss Complaints
Golden North orders national recall after consumer complaint of metal in ice cream
7 years, 2 months ago

Golden North orders national recall after consumer complaint of metal in ice cream

ABC  

Ice cream maker Golden North has recalled nine products across the country after a consumer complaint about metal fragments in one. "The recall includes some Golden North branded products and others it manufactures, which are sold under different labels," SA Health food director Dr Fay Jenkins said in a statement. " Golden North recalled products Best before dates Black & …

Consumer Products Ice Recall Company North Golden
Not 'taste bhi, health bhi': Govt files Rs 640 cr suit against Nestle over Maggi 'unfair trade practices'
9 years, 7 months ago

Not 'taste bhi, health bhi': Govt files Rs 640 cr suit against Nestle over Maggi 'unfair trade practices'

Firstpost  

The government filed a class action suit against Nestle India, seeking about Rs 640 crore in damages for alleged unfair trade practices, false labelling and misleading New Delhi: Acting tough against Nestle India, the government on Tuesday filed a class action suit against the Swiss manufacturer of Maggi noodles, seeking about Rs 640 crore in damages for alleged unfair trade …

India Consumer Maggi Pti Complaint Filed Nestle