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Articles for Landline Customers

Competition tribunal dismisses £1.3 billion class action claim against BT
2 weeks, 6 days ago

Competition tribunal dismisses £1.3 billion class action claim against BT

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy BT has successfully defended a …

Tribunal Cat Customers Landline Customers Mr Le Patourel Patourel
Virgin Media remains most complained about broadband and landline provider
8 months, 2 weeks ago

Virgin Media remains most complained about broadband and landline provider

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Virgin Media received 20 complaints per 100,000 broadband customers …

Media Service Customer Complaints Received Ofcom Customers Virgin
Call waiting times for phone and broadband customers above pre-pandemic levels
2 years, 7 months ago

Call waiting times for phone and broadband customers above pre-pandemic levels

The Independent  

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Complaints Average Waiting Ofcom Provider Waiting Times Our Customers