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CCI probe finds Zomato, Swiggy violating competition norms

NEW DELHI: A Competition Commission probe has found that food delivery platforms Zomato and Swiggy indulged in unfair business practices, including alleged preferential treatment to some restaurant partners, according to sources. The detailed investigation was ordered by the Competition Commission of India in April 2022 and the probe report was submitted to the regulator earlier this year. The sources said …

Zomato Swiggy Cci Nrai Probe Report

5 months, 4 weeks ago

Food business in Hyderabad to rake in over ₹5 lakh crore in 2024: restaurants’ association

The Hindu

Hyderabad has a total of 74,807 restaurants that are expected to clock a business of ₹5,69,487 crore in 2024. The organised food services market is valued at ₹10,161 crore, making Hyderabad the sixth biggest market in the country. This will change in the next few years and organised sector will be bigger by 2028,” said Shankar Krishnamurthy from the NRAI. …

Food Hyderabad Nrai Organised Sector

2 years, 6 months ago

Why's govt asking food delivery apps to ramp up complaint redressal system?

Business Standard

The India’s consumer affairs ministry has -- of late -- taken a host of measures to protect the interest of consumers. And now, even as there seems to be no end in sight to this battle over service charge, the government has opened another front against the food services industry after hundreds of consumer complaints. According to reports, two food …

Food Delivery Restaurant Service Consumer Complaints Zomato Swiggy

3 years, 7 months ago

The great Indian food delivery tussle

The Hindu

“Where a consumer has a presence, a restaurant can follow. While NRAI announced plans to launch its own delivery platform back in 2020, it was in May 2021 that Kerala Hotel and Restaurant Association launched a food delivery app, Rezoy, as a response against the commission charged by larger food aggregators. “I think in the near future, direct-to-customer platforms and …

India Mumbai Delivery Online Commission Zomato Swiggy

3 years, 8 months ago

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato

The Hindu

National Restaurant Association of India, a voice of the Indian restaurant industry, in their Townhall 4.0 recently discussed the importance of ‘direct order and the way to get your business future-ready’. At the townhall, held virtually, prominent chefs and restaurant owners discussed the importance and challenges of enabling customers to order food directly from restaurants, instead of being solely dependent …

Restaurants Restaurant Aggregator Food Directly

4 years, 9 months ago

Coronavirus Outbreak: Pandemic slowdown threatens restaurants with bitter aftertaste; customers, spending likely to plunge

Firstpost

Even when the situation normalises however, restaurateurs fear that business will not bounce back in a hurry and people will socialise less in crowded restaurants. New Delhi/Mumbai: After growing tenfold in the last decade, India’s restaurant sector fears for the future when a nationwide lockdown is eventually lifted, with customer numbers and spending expected to plunge in the fallout from …

India Restaurants Restaurant Nrai

5 years, 3 months ago

Swiggy, Zomato set to meet NRAI executives on Friday

Live Mint

New Delhi: Executives from online food delivery companies Swiggy and Zomato are set to meet the National Restaurant Association of India on Friday amid ongoing discussions among the two parties to bring a level-playing field to the food aggregation business in India. The meeting is a follow-up to discussions held last month between the two parties that saw top executives …

Food India Restaurant Meet Swiggy Zomato Set Nrai Executives

5 years, 4 months ago

Logout campaign: Zomato offers to restructure Gold scheme to limit use by subscribers, but restaurants stick to guns

Firstpost

Zomato has shot off mass emails to its restaurant partners, outlining the steps it will take to limit the use of its Gold programme. New Delhi: Online food ordering firm Zomato has reached out to restaurants again with its assurance to redesign the Gold scheme to limit the use by subscribers, a proposal that found little traction with eateries which …

Restaurants Restaurant Gold Zomato Scheme Programme Deep

5 years, 4 months ago

Logout campaign: Online food platforms agree to redesign schemes to check deep discounts: NRAI

Firstpost

Launching a logging out campaign in protest against dine-in schemes, around 1,200 restaurants in major cities had reportedly delisted from the dine-in programmes of food aggregators. New Delhi: The National Restaurant Association of India on Tuesday said food aggregators have agreed to redesign their schemes to rein in deep discounts offered to customers and asserted that discount is a privilege, …

Restaurant Discounts Schemes Deep Nrai Aggregators Food Aggregators

5 years, 4 months ago

Gurgaon restaurants pull out of dining apps offering deals; other cities to join

Live Mint

New Delhi: If you live in Gurgaon, chances are that starting Thursday some restaurants will refuse to accept discounts and deals offered by the likes of EazyDiner, Zomato Gold, Dineout, NearBuy and Magicpin in what can be seen as a sign of growing unrest brewing between the restaurant industry and India’s online reservation and discounted membership platforms. While these apps …

India Tax Restaurants Restaurant Membership Singh Gurgaon

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Articles for Nrai, search results for business

CCI probe finds Zomato, Swiggy violating competition norms

Food business in Hyderabad to rake in over ₹5 lakh crore in 2024: restaurants’ association

Why's govt asking food delivery apps to ramp up complaint redressal system?

The great Indian food delivery tussle

Why the NRAI wants to cut out the middleman of aggregator platforms like Swiggy and Zomato

Coronavirus Outbreak: Pandemic slowdown threatens restaurants with bitter aftertaste; customers, spending likely to plunge

Swiggy, Zomato set to meet NRAI executives on Friday

Logout campaign: Zomato offers to restructure Gold scheme to limit use by subscribers, but restaurants stick to guns

Logout campaign: Online food platforms agree to redesign schemes to check deep discounts: NRAI

Gurgaon restaurants pull out of dining apps offering deals; other cities to join