Ocado has been ridiculed by customers over a series of 'atrocious' substitute choices after the retailer suffered a delivery malfunction. With Christmas Day fast approaching, scores of Brits slammed the retailer for leaving them without key ingredients after a 'robot' malfunctioned at the upmarket food retailer's £185million delivery centre. Scores of customers were left without key staples of a Christmas …
Ocado has reported its first ever annual fall in grocery sales as the cost-of-living crisis forced shoppers to put fewer items in their baskets. The online supermarket’s average basket value slipped 1.3pc to £117, despite inflation putting up prices, as customers bought fewer items and shopping less frequently. Hannah Gibson, chief executive of Ocado Retail, said customers were buying more …
Marks & Spencer will shut dozens of stores after suffering a £201million loss for the past year as it revealed the scale of the financial hit caused by successive lockdowns with clothing and home sales falling by a third. It reported that food like-for-like revenues increased by 1.3 per cent over the past year but the company saw its clothing …