BT slashes phone bills for up to a million landline customers in a bid to protect pensioners
The IndependentFor free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Up to a million BT landline customers will see their phone bills slashed by £7 a month from April, the UK’s communication watchdog has said. It said that it was concerned that telephone line rental prices had risen, despite wholesale costs falling and had conducted a review into the market as a result, after which it set out proposals to cut monthly bills for BT’s landline-only customers by between £5 and £7. It said that of the UK’s 1.5 million landline-only customers, two thirds are currently with BT, meaning that BT has been able to jack up prices “without much risk of losing customers” and other providers have followed. "BT’s price cut for landline customers today shows the real effect of action we are taking to make markets work better for people.
History of this topic
BT pushes digital home phone lines
Daily Mail
One million cut broadband service amid cost-of-living crisis, survey finds
The Independent
Telecoms giants agree to improve low-cost offers amid rising cost of living
The Independent
Investors wait to see cost-of-living impact on BT customers
The Independent
Investors wait to see cost-of-living impact on BT customers
The Independent
TV and broadband customers ‘facing £700 loyalty penalties’
The Independent
BT ordered to slash the cost of landline-only service
Daily Mail
BT creates 1,000 new UK call centre jobs in bid to improve customer service
The Independent
BT 'over-estimating' appeal of video by phone
The IndependentDiscover Related