Jodhpur District Commission Holds AU Small Finance Bank For Failure To Sanction Requested Amount Despite Issuing Acceptance Letter
Live LawThe District Consumer Disputes Redressal Commission-II, Jodhpur bench comprising Mr Shyam Sundar and Mr Balvir held AU Small Finance Bank Ltd. Liable for deficiency in service and unfair trade practice for failure to sanction the loan for the requested amount despite issuing a letter of acceptance to the Complainant, leading to a great financial loss to him. Observations by the District Commission: The District Commission held that due to the disbursement of an amount lower than the approved loan from the bank, the Complainant faced incapacity in availing of the loan. Considering that the Complainant was engaged in a sole proprietorship business for his livelihood, the District Commission held that the bank was liable for deficiency in services and unfair trade practices.