Manu Joseph: Why the 5-star hotel experience needs urgent reforms

According to Indian five-star hotels, a guest likes to walk into the room and see the TV come alive on its own, blaring third-rate music and displaying promotions for the same hotel, as though this is the sort of entertainment that brought him to town. Like many things in life, people don’t know why they do stuff, and hotels are not sure why they tuck in. Accept that music is sound: There’s something about a hotel corridor that makes most people think they are alone even while passing dozens of shut doors. Hotels I don’t need music all the time; I don’t need my mood to be set constantly by people who do not know my moods.