Uber rolls out safety features for drivers, passengers
6 years, 6 months ago

Uber rolls out safety features for drivers, passengers

Associated Press  

NEW YORK — Uber is aiming to boost driver and passenger safety in an effort to rebuild trust in the brand. “This is just the beginning of the journey for Uber,” CEO Dara Khosrowshahi said Wednesday during the company’s unveiling of the new features in New York City. In April, Uber started doing annual criminal background checks on U.S. drivers and hired a company to constantly monitor criminal arrests. About two weeks after Khosrowshahi started, London’s transport regulator decided to strip Uber of its license to operate, saying that the company may be endangering public safety and security. Despite the scandals, Uber’s ridership is growing, although it is struggling to make money ahead of Khosrowshahi’s planned public stock offering sometime next year.

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History of this topic

Uber India introduces new safety features, especially for female users
4 months ago

Uber India introduces new safety features, especially for female users

Hindustan Times  

Uber India has rolled out several safety enhancements aimed at ensuring the security of both drivers and passengers, with a particular focus on women. Uber India has introduced multiple safety features for both drivers and passengers, emphasizing on women According to a Business Standard report, these features include audio recording, a women rider preference option, customisable safety settings, and an …

Uber enables audio recording during trips, brings new safety-focused feature for female drivers
4 months, 2 weeks ago

Uber enables audio recording during trips, brings new safety-focused feature for female drivers

Live Mint  

Cab aggregator Uber has brought a slew of new features on its app in a bid to improve the safety and ease of use for its drivers. Among the slew new features is providing female drivers the ability to choose their gender of their riders, adding audio recording on app, upfront tipping and instant earning cashout. Uber says it has …

The sexual assault victims suing Uber notch a legal victory in their long battle
1 year, 5 months ago

The sexual assault victims suing Uber notch a legal victory in their long battle

NPR  

The sexual assault victims suing Uber notch a legal victory in their long battle Enlarge this image toggle caption Matthew Horwood/Getty Images Matthew Horwood/Getty Images Hundreds of women have filed lawsuits against Uber alleging the company hasn't done enough to protect passengers from sexual assault. "This is a big deal because those documents are going to help show, we believe, …

Prabhjeet Singh: In the driver’s seat
1 year, 9 months ago

Prabhjeet Singh: In the driver’s seat

Live Mint  

Every six months, Prabhjeet Singh, president, Uber India & South Asia, gets into an Uber vehicle, fires up the Uber app and hits the road as a driver for a day. With 800,000 individual drivers, how do we help them appreciate the dynamics of the business?” Increasing transparency is Singh’s solution—about a year ago, he implemented a change on the …

Interview: Are Uber's safety measures effective enough to transform taxi services?
1 year, 10 months ago

Interview: Are Uber's safety measures effective enough to transform taxi services?

Hindustan Times  

Uber has introduced a range of safety initiatives in India, leveraging a combination of technology and women-centric features. The measures include seat belt alarms, live agent support, and an in-app emergency button for riders and drivers. Brief us about recent safety initiatives taken by Uber Seat belt alarm: Each time as a rider when you start an Uber ride, you …

Prioritising Passenger Safety: 4 Essential Measures For A Safe App-Based Taxi Experience
1 year, 10 months ago

Prioritising Passenger Safety: 4 Essential Measures For A Safe App-Based Taxi Experience

ABP News  

In today's fast-paced world, app-based taxi services such as Ola, Uber, and Rapido have transformed the way we commute. Empowering Passengers with Information and Control Real-time ride-sharing features provided by taxi aggregator apps like Uber, Rapido and Ola can significantly enhance your safety while using app-based taxi services. Overall, using these safety features can go a long way in ensuring …

Uber and Lyft to finally share names of drivers deactivated over sexual assault and other serious incidents
4 years ago

Uber and Lyft to finally share names of drivers deactivated over sexual assault and other serious incidents

CNN  

CNN Business — Uber and Lyft have largely operated in silos when it comes to deactivating drivers over the most severe reports of safety incidents, potentially allowing bad actors to hop from one platform to the other. “While Uber and Lyft are fierce competitors on many fronts, I think on this safety issue we agree that folks should be safe …

Uber’s data revealed nearly 6,000 sexual assaults. Does that mean it’s not safe?
5 years, 3 months ago

Uber’s data revealed nearly 6,000 sexual assaults. Does that mean it’s not safe?

Salon  

Since Uber released its first ever safety report on Dec. 5, the media has raised alarms for the 5,981 instances of sexual assault included in the document. This means that the risk of dying in a motor vehicle accident as of 2018 with Uber is 0.57 deaths per 100 million miles driven, while the national risk is 1.13 deaths per …

More than 3,000 Uber sexual assaults reported last year in US
5 years, 3 months ago

More than 3,000 Uber sexual assaults reported last year in US

The Independent  

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US Your briefing on the latest headlines from across the US SIGN UP I would like to be emailed about offers, events and updates from The Independent. The number of incidents represented a fraction – …

Uber to allow passengers, drivers to record trips in Brazil, Mexico to curb crime
5 years, 4 months ago

Uber to allow passengers, drivers to record trips in Brazil, Mexico to curb crime

Firstpost  

Uber has acknowledged problems in Latin America, where passengers and drivers have been robbed and assaulted. Uber said on Wednesday that it will allow passengers and drivers to record audio of their trips in Brazil and Mexico using a new feature in the app, as the ride-hailing company copes with recurring safety concerns during its trips. Uber said the audio …

Uber, Uber Eats team up with safe traffic assoc. to reduce accidents
5 years, 7 months ago

Uber, Uber Eats team up with safe traffic assoc. to reduce accidents

NL Times  

Traffic safety association VVN agreed to cooperate with Uber and Uber Eats for three years in a joint goal to improve road safety. The cooperation will consist of setting up campaigns and safety courses for Uber drivers and Uber Eats cyclists, NU.nl reports. Uber Eats will launch a safety package for meal deliverers which includes bicycle lighting and a phone …

Uber's new tools that let riders check driver identity fraud to roll-out soon
5 years, 8 months ago

Uber's new tools that let riders check driver identity fraud to roll-out soon

Live Mint  

New Delhi: To prevent driver identity fraud, ride-hailing giant Uber on Tuesday said it will send in-app reminders and a push notification so that riders can match the license plate, car make and model, and the driver photo with what is provided in the app before getting into the car. "Our goal is to make checking your ride before you …

Uber's new tool to send in-app reminders to riders for preventing driver identify fraud
5 years, 8 months ago

Uber's new tool to send in-app reminders to riders for preventing driver identify fraud

India TV News  

Uber's new tool to send in-app reminders to riders for preventing driver identify fraud To prevent driver identity fraud, Uber will send in-app reminders and push notification so that riders can match the license plate, car make and model, and driver photo provided in the app before getting into the car. To prevent driver identity fraud, ride-hailing giant Uber on …

Amsterdam, Uber agree on traffic safety measures after fatal accidents
5 years, 8 months ago

Amsterdam, Uber agree on traffic safety measures after fatal accidents

NL Times  

The municipality of Amsterdam and Uber concluded a so-called Social Charter in which they made agreements on road safety, data sharing, and sustainability, among other things. The Social Charter is the outcome of the Uber Task Force he municipality established in February following a number of fatal accidents in the city involving Uber drivers, the city said in a press …

Uber rolls out feature urging riders to ‘check your ride’
5 years, 11 months ago

Uber rolls out feature urging riders to ‘check your ride’

Associated Press  

NEW YORK — Uber is releasing a new feature to help riders ensure they’re getting into the right vehicles. The development comes several weeks after a University of South Carolina student was killed after getting into a car she had mistaken for the Uber ride she hailed. Uber said Thursday it would send a push notification to riders reminding them …

Uber's new safety feature turns smartphones into crash detectors
6 years, 6 months ago

Uber's new safety feature turns smartphones into crash detectors

India TV News  

Uber's new safety feature turns smartphones into crash detectors Uber launched the "Safety Toolkit" and in-app emergency button for riders in April and these features are now available across India, Canada, and the US, as well as countries throughout Latin America. Our safety team can also followup by phone to make sure everyone is safe," Uber CEO Dara Khosrowshahi said …

Uber's new safety feature turns smartphones into crash detectors
6 years, 6 months ago

Uber's new safety feature turns smartphones into crash detectors

The Quint  

San Francisco, Sep 6 Ride-hailing major Uber has introduced several new features including one that can give passengers the tools that are needed to get help quickly in the event of a possible crash. Our safety team can also followup by phone to make sure everyone is safe," Uber CEO Dara Khosrowshahi said in a statement on Wednesday. Uber launched …

Uber wants to know if you are drunk or not before a ride
6 years, 9 months ago

Uber wants to know if you are drunk or not before a ride

India Today  

Drunk passengers are a headache for Uber drivers. Uber AI will plug in all these algorithms into its system to detect how high or drunk the passenger is and then change its services like drivers with a good amount of experience with drunk passengers will be matched with their rider or the rider can be asked to come to a …

Uber self-driving car `saw pedestrian but did not brake before crash'
6 years, 10 months ago

Uber self-driving car `saw pedestrian but did not brake before crash'

Daily Mail  

An autonomous Uber car spotted a pedestrian about six seconds before fatally hitting her but did not stop because the system used to automatically apply brakes in potentially dangerous situations had been disabled, US federal investigators said. In a preliminary report on the crash, the National Transportation Safety Board said emergency braking maneuvers are not enabled while Uber's cars are …

The Unavoidable Folly of Making Humans Train Self-Driving Cars
7 years ago

The Unavoidable Folly of Making Humans Train Self-Driving Cars

Wired  

"For now they are oppress’d with travel, they Will not, nor cannot, use such vigilance As when they are fresh." Before and since Mackworth’s time, the “vigilance decrement” has caused trouble everywhere humans are asked to spend long periods of mostly uneventful time, watching for easy to spot but impossible to predict signals. LEARN MORE The WIRED Guide to Self-Driving …

Uber, Transport Ministry Partner to Push Road Safety Awareness
7 years, 1 month ago

Uber, Transport Ministry Partner to Push Road Safety Awareness

News 18  

As part of its ongoing efforts to encourage road safety awareness, on-demand ride-sharing company Uber today joined hands with Union Ministry of Road Transport and Highways to push for the cause in the country which witnesses around five lakh accidents every year. “Ensuring road safety is key priority for the government as India witnesses around five lakh accidents and 1.5 …

Uber pulls self-driving cars off the road after Arizona crash
8 years ago

Uber pulls self-driving cars off the road after Arizona crash

The Independent  

Sign up to our free weekly IndyTech newsletter delivered straight to your inbox Sign up to our free IndyTech newsletter Sign up to our free IndyTech newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Uber has suspended its self-driving car operations after one of its vehicles was …

Strict background checks for Uber and Lyft drivers starting next year in Massachusetts
8 years, 4 months ago

Strict background checks for Uber and Lyft drivers starting next year in Massachusetts

Firstpost  

Massachusetts next year will require ride service companies including Uber and Lyft to perform the strictest background checks in the United States on all of their drivers, according to a deal reached with the companies on Monday. The new rules would require the companies ensure that the independent drivers who provide taxi-like services pass state background checks, including their criminal …

With new rules, US signals backing for driverless cars
8 years, 6 months ago

With new rules, US signals backing for driverless cars

Live Mint  

Washington: Federal auto safety regulators in the US on Monday made it official: They are betting the nation’s highways will be safer with more cars driven by machines and not people. In long-awaited guidelines for the booming industry of automated vehicles, the Barack Obama administration promised strong safety oversight, but sent a clear signal to auto makers that the door …

Uber plans to track drivers who speed, slam the brakes or cut corners
8 years, 9 months ago

Uber plans to track drivers who speed, slam the brakes or cut corners

LA Times  

For now, Uber says it isn’t using the new safety program to penalize drivers or even to reward good driving habits. Uber already retained the smartphone data before launching the program, and drivers were informed during the outfitting process that Uber “may monitor, track or share their data.” Drivers can’t opt out of the program. “I think you sort of …

Uber and Lyft drivers are safer than the average American driver, according to new report
8 years, 10 months ago

Uber and Lyft drivers are safer than the average American driver, according to new report

LA Times  

Ride-hailing drivers are less likely to speed or fumble with their phones, according to a new report. Drivers for ride-hailing services such as Uber, Lyft, and HopSkipDrive are generally safer than the average American driver, according to a new study by automotive analytics firm Zendrive and research firm Aite Group. The research compared data collected anonymously from the smartphones of …

Uber drivers accused of 32 rapes and sex attacks on London passengers over the past year
8 years, 10 months ago

Uber drivers accused of 32 rapes and sex attacks on London passengers over the past year

The Independent  

Sign up for the Independent Women email for the latest news, opinion and features Get the Independent Women email for free Get the Independent Women email for free SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Uber drivers are accused of sexually assaulting or raping customers almost three …

Uber and Lyft Drivers Work Dangerous Jobs—But They're on Their Own
9 years ago

Uber and Lyft Drivers Work Dangerous Jobs—But They're on Their Own

Wired  

Harry Campbell was driving a man home one night when, upon stopping at a light, the passenger stripped off all of his clothes, ran naked around the car, and then got back in as if nothing at all had happened. Because the ridesharing industry is so new, and laws regulating it so patchwork, official figures are tough to come by, …

Which is safer _ Uber or a taxi? There’s no clear answer
9 years, 1 month ago

Which is safer _ Uber or a taxi? There’s no clear answer

Associated Press  

LOS ANGELES — The deadly shooting rampage in Kalamazoo, Michigan, raises anew a question that has dogged Uber and other taxi competitors: Their rides may be cheaper and more convenient than a cab, but are they as safe? Nor does San Francisco’s district attorney, though his office is spearheading a lawsuit that alleges Uber misled passengers into believing its driver …

Uber does a U-turn: Updated fine print says that it does not take responsibility for your safety
9 years, 6 months ago

Uber does a U-turn: Updated fine print says that it does not take responsibility for your safety

Firstpost  

This might just be legalese to protect Uber and it does not mean the company will not endeavour to provide the best service it can, but the language still sticks in the throat. You agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you.” …

Uber's new safety features in India not enough: Rape survivor's lawyer | India TV News
10 years, 1 month ago

Uber's new safety features in India not enough: Rape survivor's lawyer | India TV News

India TV News  

New York: New safety measures put in place by taxi service company Uber in India are “far cries” from the security provisions riders need, said a lawyer for the Indian woman, allegedly raped in New Delhi by a driver of the firm. “Additions of a panic button and ride share notification to the Uber app in India are far cries …

Call police with SOS button: Uber finally introduces India-specific safety features in app
10 years, 1 month ago

Call police with SOS button: Uber finally introduces India-specific safety features in app

Firstpost  

Uber Technologies added on Wednesday a panic button and tracking features to its taxi hailing app in India after the U.S.-based company was banned in New Delhi last year over rape allegations against one of its drivers. Uber’s India app now has a “send status” feature to enable passengers to share ride details with their contacts in real time. Authorities …

Illegal ride-sharing service UberX outsmarts transport inspectors, disrupting undercover stings
10 years, 2 months ago

Illegal ride-sharing service UberX outsmarts transport inspectors, disrupting undercover stings

ABC  

Emails obtained by the 7.30 program reveal illegal ride-sharing application UberX is undermining transport inspectors by blocking their mobile phones from accessing the service. "Due to blocking by Uber, only two covert rides were undertaken," said Nick Marsden from the Department of Transport and Main Roads in an email to colleagues last August. State governments losing battle against Uber's deep …

Amid scrutiny, Uber says it will focus more on safety
10 years, 3 months ago

Amid scrutiny, Uber says it will focus more on safety

The Hindu  

Uber promises to focus on rider safety amid increasing concerns that its drivers are not adequately screened for past criminal convictions. In a blog post on Wednesday, Uber’s head of global safety defended the company’s safety record but also wrote that “as we look to 2015, we will build new safety programs and intensify others.” The taxi alternative, valued at …

Is rider safety the real Achilles heel for Uber and Lyft?
10 years, 3 months ago

Is rider safety the real Achilles heel for Uber and Lyft?

Associated Press  

LOS ANGELES — The growth of ride-hailing companies such as Uber and Lyft so far has not been hindered by limits from government regulators and campaigns by taxi cab competitors. That’s when all the problems begin.” On its website, Uber says its drivers are “screened through a rigorous process we’ve developed using constantly improving standards.” In a written statement, Uber …

Is rider safety the real Achilles heel for Uber and Lyft?
10 years, 3 months ago

Is rider safety the real Achilles heel for Uber and Lyft?

Associated Press  

LOS ANGELES — The growth of ride-hailing companies such as Uber and Lyft so far has not been hindered by limits from government regulators and campaigns by taxi cab competitors. That’s when all the problems begin.” On its website, Uber says its drivers are “screened through a rigorous process we’ve developed using constantly improving standards.” In a written statement, Uber …

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