1 year, 2 months ago

Shopper confused by Australians who struggle with self-serve checkouts at the supermarket: 'They're not complicated'

A shopper has sparked a furious debate after he questioned why so many people struggle to operate self-serve checkouts at the supermarket. A shopper has angered hundreds after questioning why so many people struggle to use self-serve checkouts at the supermarket claiming they're 'not super complicated' The man said he uses self-serve checkouts 'almost daily' and finds the system of scanning or weighing an item and putting it in the bagging area relatively easy. 'The machine doesn't trust you and asks the staff member to confirm that you have bags/fruit/lightweight items and by the time you wait for them to be free, wave them down, get the machine unlocked and go back to scanning three or four times in one session, it really does start to feel like a lot bigger hassle than a regular checkout,' another said. One shopper recalled: 'The last time I used it the new anti-theft software stopped me three times and would not let me continue until the checkout chick confirmed that I had really scanned my stuff correctly.it added another 15 minutes to my shop.'

Daily Mail

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