2 months, 3 weeks ago

Amazon Prime ends one of its most popular perks - and AI is to blame

Amazon is saying goodbye to its Try Before You Buy service for Prime members. 'I'm actually surprised, although I think it's too much of a pain in the to try before you buy, I didn't think that feature was going anywhere anytime soon,' a Reddit user wrote. In a statement, an Amazon spokesperson cited the program's limited reach and the growing use of improve sizing recommendations powered by artificial intelligence on the e-commerce platform. 'Given the combination of Try Before You Buy only scaling to a limited number of items and customers increasingly using our new AI-powered features like virtual try-on, personalized size recommendations, review highlights, and improved size charts to make sure they find the right fit, we're phasing out the Try Before You Buy option,' the spokesperson said. Amazon first began testing Try Before You Buy under the name Prime Wardrobe in 2017, and the program officially launched in 2018.

Daily Mail

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